CasesReviews 

394
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their exceptional communication and helpfulness, noting quick responses and effective solutions to issues. Many people found the website easy to navigate and appreciated the variety of game modes and items available, making for an enjoyable experience. However, some reviewers were not happy with the product, mentioning issues with promised rewards, server performance, and the perceived lack of bonuses. A few other people also felt that the site had declined over time, with concerns about game mechanics and difficulties with the withdrawal process.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website, with some reviewers praising it as the... See more

Customer service

Customers had positive experiences with customer service, often describing it as fast, friendly, and helpful.... See more

Product

Reviewers mention ambiguous feedback about the product, with some customers expressing satisfaction with the... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with some finding it fun and easy to use, even... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with this company was truly great. The staff were polite, responsive, and very helpful from start to finish. The product I ordered arrived on time, perfectly packed, and exactly as d... See more

Rated 5 out of 5 stars

Impressed by how great the support chat has been, very fast at getting back to you and helping with your issue. Also completely possible to make some good money from here if you are smart, don’t get... See more

Rated 5 out of 5 stars

Best case opening site ever supports , rewards , game modes , items , designs . Winning possibility higher than any other sites , almost incomparable. Try once you will know


Company details

Written by the company

Cases.gg is the best online mystery box site. It offers a secure and provably fair system for its players.


Contact info

3.9

Great

TrustScore 4 out of 5

394 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.9

All reviews

(394)

88 reviews in the last 12 months

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Rated 1 out of 5 stars

Cases.gg was best, now potential scammer

Cases.gg used to be my favorite case site; however, they have made changes to their detriment.

Cases.gg changes the nonce per 1000 nonce. Case openings and upgrades are affected by this. Provably Fair must be used in a way that is intended otherwise the assumption of fairness does not apply. When the provider knows when the seed will switch, it means they can manipulate the game and players wouldn't know. Provably fair requires the seed to stay the same for any assumption of "fairness".

Cases.gg refuse to provide odds for their crash game. I asked multiple times for the formula and odds and they said they cannot provide it. Who knows what Cases.gg have instant crash programmed at what %. Though typical crash games on other providers have 2x at 50%... Cases could have it set to 42% and refuses to tell their customers.

Crazy to provide casino games and say the odds are unknown basically. Cases will only let you see the history of crash for the previous 10 games or so.

Cases.gg reduced the daily freeplay drop of $1000 to $500 while still having missions for the $1000 freeplay drop.

I used to actively promote Cases.gg... I cannot do that anymore for moral reasons. I cannot promote a website that could be scamming players. Cases.gg cares more about people not burning some nonce on case opening rather than providing transparency, trust, and fairness to its players.

Cases.gg used to be better than Packdraw by far. Now I strongly suggest you don't put your money on either Cases.gg or Packdraw beacuse they cannot guarantee a fair game. They prefer to run their business with methods that end the assumption of fairness that Provably Fair can have by forcing seed changes.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Honestly I Love it

Honestly I Love it. A lot of experienced gamblers hate it. Large House Edge, Awful lossback. But Me I Love it. This is my first time gambling. Ive been using this site for 3 months. I have deposited about $127 total and walked away with My deposited money and $317 on top of that. They offer a free case which i made $92 just spinning it everyday and waiting for my luck to finally pull.

7 April 2025
Unprompted review
Rated 1 out of 5 stars

GO TO THEIR COMPETITORS. NONE OF THEIR SITES PAY OR ARE LEGIT AT ALL.

Their websites are a scam.
In one of their other sites called EarnWeb, owned by the same company, I got scammed $30 USD that weren’t paid.

I sent them a message and left me on read until today.
If they are like this in one website, they’ll be like this in all of them. Look how they didn’t care at all and just left me on read. They buy websites and corrupt them. TOTALLY AVOID

7 April 2025
Unprompted review
Rated 1 out of 5 stars

In case ya'll didn't know

In case ya'll didn't know - As of Jan 2025 the site automatically changes your seeds after 1,000 plays. I had to ask to find that crap out, and it's TECHNICALLY on the site, but super, SUPER hidden. Gamble at your own risk, but I'm not touching that site again with a 10-foot stick, just perma-excluded myself from there, even though I was up lifetime a little bit. F that shady shit.

28 March 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMER SITE

SCAMMER SITE, DO NOT TRUST THESE GUYS.

They go against their own agreements and won't let you cash if you ever hit big, they are a joke.

Worst site ever.

28 March 2025
Unprompted review
Rated 1 out of 5 stars

I came to give my opinion on It's a scam, or they should prove me wrong. I have screenshots of everything, and also support from when he told me that's why he was working for them now, and to keep try

I came to give my opinion on cases.gg, well, I understand that it would be a betting house or something like that, but at least it should have a little RTP, I have created 35 battles and I lost them all, a totally rigged site, the house bots will always beat you, you have no chance against them, I contacted support and we talked and the answer they gave me was that, for that reason I now work for them, letting me understand that it is a scam, this is my opinion and point of view, my advice is to stay away from this site but everyone knows what they are doing.

I can't add screenshots, otherwise I would put them up so you can see them.

28 March 2025
Unprompted review

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