Cash4mac Reviews 

85
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

In my experience Cash4Mac provide the most reasonable prices for your devices than any other vendor on the market. Communication is done over e-mail, so be sure to check your Junk Mail. Overall I'd... See more

Rated 5 out of 5 stars

This company is truly on another level, and stands out from the rest! Beyond 5* Visited Website, entered my details, quoted price, label sent within an hour! Email and call received to say arrived,... See more

Rated 5 out of 5 stars

One of the smoothest and fastest selling process I've experienced. They gave a very competitive quote and arranged the courier label that was full tracked. Had the pleasure of dealing with Matt w... See more

Rated 5 out of 5 stars

It was an entirely positive experience dealing with these guys - particularly Matt. Yes, my initial quote was downgraded somewhat, but they explained in detail why and I feel they were transparent and... See more

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4.9

Excellent

TrustScore 5 out of 5

85 reviews

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4.9

All reviews

(85)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

First Time using them - really good

Tried a couple of online sites, but first time using Cash4Mac and they were excellent from beginning to end. UPS pick up next day, sent a message saying desktop had arrived to them, checked the machine, confirmed and sent payment. Def recommend and I'll use them again I think.

16 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - highly recommended
I use Cash4Mac as my go-to company to sell my Macs. They consistently provide quality customer service and are a pleasure to deal with. Highly recommended, with best prices offered and super fast payment.

12 August 2022
Unprompted review
Rated 5 out of 5 stars

Seamless

Communicated well - instant reply on all queries both via email and by phone for whole process. Whole thing was done and dusted within 5 days. Highly recommend

12 August 2022
Unprompted review
Rated 1 out of 5 stars

Cancelled Day Before Collection

Waste of time - I had set everything up and organised a day off work to be home in time for the collection. They sent me emails with things to print etc so was all looking fine but then the day before collection, they emailed me saying that they were no longer accepting purchases and that they wouldn't be collecting. I emailed back saying this was ridiculous, and whilst they were prompt in their reply, they would not change their stance.

Despite saying they are not taking any more products you can still go on their website and make a sale which is the most frustrating part of it all.

4 April 2022
Unprompted review
Cash4mac logo

Reply from Cash4mac

Dear customer, I'm very sorry you feel you've wasted your time. We sent a message the day before. However, I don't have more information regarding this particular case. I don't even have your name or order for the collection number. Please accept our apologies for any inconvenience.

Rated 1 out of 5 stars

Time wasters

got a quote from them, got given a collection day and when I chased they told me that they aren’t taking anymore and to try again In may: waste of time

15 March 2022
Unprompted review
Cash4mac logo

Reply from Cash4mac

Dear Customer, I don't have your order for the collection, so I can't see for sure what happened to your order. Our system automatically gives the Quote and the Collection date. Then, we have to trust the courier to confirm the actual collection. Please accept our apologies for any inconvenience.

Rated 1 out of 5 stars

How to waste 3 days of your life

I tried several different companies on line and Cash4Mac gave the best quote and was a simple process. They emailed a label to be put in the box, but no explanation of how it would be collected etc.
I sent an email asking if the courier would have a label, got a confusing response the following day, the answer was yes, but Cash4Mac were not currently buying!
Confused by this I went online again to see if I had missed something but no I was given the same quote
Only thing to do was call the company, it was answered by someone that did not really seem to know what was happening (it ran through my head that they maybe having financial difficulties). When the adviser found out that I had already had a quote etc. She got irritated and told me that she had emailed me and it would not be collected
So I unpacked it, removed the label and went with Mackback
3 days of unnecessary pain, I will never use this company again

3 September 2021
Unprompted review
Cash4mac logo

Reply from Cash4mac

Dear Customer, I don't have your order for the collection, so I can't see for sure what happened to your order. Unfortunately, like everyone else, we had a challenging period with COVID. We had significant unforeseen difficulties. Please accept our apologies for any inconvenience caused.

Rated 5 out of 5 stars

A Very Good Experience

Cash4mac's website is customer friendly, so it was easy to supply the necessary information. The quote was immediate, and higher than others. Making the necessary arrangements was satisfyingly simple, with a courier pickup set up for the next working day. The day following the item's arrival, the quoted figure was agreed, and the sum transferred the day following. I wish other companies were as efficient, and gave the same high quality service as this one.

22 July 2021
Unprompted review
Rated 5 out of 5 stars

Cash4mac is a brilliant company to deal…

Cash4mac is a brilliant company to deal with, I dropped my Imac off to them on Thursday and received the full advertised price from them in my account on Monday.
they are trustworthy, very polite both on the phone and in person.
thank you Patricia......

5 July 2021
Unprompted review
Rated 1 out of 5 stars

Avoid use of this company.

21 June 2021
Unprompted review
Cash4mac logo

Reply from Cash4mac

Dear Customer, I don't have your order for the collection, so I can't see for sure what happened to your order. Unfortunately, like everyone else, we had a challenging period with COVID. We had significant unforeseen difficulties. Please accept our apologies for any inconvenience caused.

Rated 5 out of 5 stars

Best value for your tech!

In my experience Cash4Mac provide the most reasonable prices for your devices than any other vendor on the market. Communication is done over e-mail, so be sure to check your Junk Mail. Overall I'd highly recommend this vendor over Macback and it's competitors for anyone looking to sell their tech.

Thank you for an easy transaction!

27 April 2021
Unprompted review
Rated 5 out of 5 stars

Great company

Received a brilliant offer for my device, the service was outstanding throughout. Payment came in within 3 days, which is great. Great company and easy to deal with. I recommend them highly.

23 April 2021
Unprompted review
Rated 5 out of 5 stars

Good price

Good price, lower than Ebay but less faff.
Courier pickup.
Took ~1 week for laptop to be tested and money transferred to my bank.

22 April 2021
Unprompted review
Rated 5 out of 5 stars

Overall a good experience

Overall a good experience. Price was 10% higher than others. Process is not as slick as others, but Patricia and the team are responsive and helpful

30 March 2021
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

First off I was blown away by their customer service, I called twice before sending my MacBook Air to them as I had a few queries and got through to someone straight away both times, both who were super friendly and helpful. The process with them is really easy too, and I got offered nearly double the price for my MacBook than any other company. After sending the MacBook, after two days I got confirmation they had got it and another two days later confirmation they would give me the full quoted price. Money was in my bank 48 hours later. Would recommend them and use them again.

10 February 2021
Unprompted review
Rated 2 out of 5 stars

I was selling my apple imac and looking…

I was selling my apple imac and looking for a no hassle quick deal so opted to try a few different buying services. Cash4mac came up with the best price, though probably not as good as an ebay selling price, but I anticipated that it would be less fuss. They also came in about 10% above music magpie.
Weighing everything up I accepted the quote and a prepaid label was emailed to me the next day. I packed up my immaculate well looked after imac in the orginal packaging and sent it off. Unlike music magpie there was an underwhelming response from that point on. I first chased Patricia from the company 3 days later (she is a director of the company) who said that my machine had not yet been tested, that they received over 20 machines a day and couldn’t really cope. My immediate thoughts were a)why accept the machines if you can’t cope and b)heck I’ve fallen for a con job.
After several more days chasing Patricia knocked down the offer price by 10% which was about £80 less and if I declined and wanted the machine back it would be ‘expensive’ unlike music magpie who send your kit back free if you decline their offer. The reason they knocked the price down was alleged screen burn which quite frankly just wasn’t true, I would have noticed screen burn in the 3 years I’ve used the machine from new with no issues.
So, the bottom line is this - the business model is to knock all offer prices down by at least 10% and because you’ve waited 5 to 7 days you’re reasonably irritated and just want the deal done. You also don’t fancy paying them to have your goods sent back at this point. Moral of the story, should have gone to music magpie or sold on ebay, all that glitters is not Patricia’s gold! (Took 7 days to get cash in my bank in the end)

5 February 2021
Unprompted review
Cash4mac logo

Reply from Cash4mac

Dear Customer, I have found your order. First of all, we buy these machines for re-sell. The screen had a 'pink hue' all around the screen. We needed to repair or replace the screen to re-sell. We offer 1 year warranty even for a second hand machine. This iMac you've sold to us was a 2015 computer. So you can imagine that the old hardware can be tired over the years. 6 Years of constant use. So yes, we only discounted £84.00. The initial quote was £700 (for a 2015 Model), and we've paid you £616.00. We thought it was fair. We are a small company, so we pay more than our competitors.

We want the units to be as good as possible, we collected your iMac free of charge, and even though the screen was faulty, we only discounted £84.00. Unfortunately, your bank account name was incorrect, so this delayed the payment. Anybody will understand that we buy these computers for re-sell and are honest with everybody. We offered to send it back to you so you could sell it elsewhere.

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