I've been searching for ways to earn money online and came to a conclusion that I couldn't do it on my own. With the help of casino.com I was directed towards many exciting offers from numerous site... See more
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For an online casino I would definitely not consider any other than Casino.com. They have a great variety of games, their customer service is available and always able to assist 24 hours and their sl... See more
Company replied
Newcastle 7 jackpots last Saturday night ,the 7th jackpot16grand I leleft with 27000$ Great atmosphere Great staff & service Great Exciting wins!!!!!!!!!!Todd Henry$$$ Thanku Newcastle my best gamblin... See more
Wish i had known i would be bombarded by spam emails and text messages advertising all sorts of other gaming sites plus they did a soft credit check on me which is on my credit report? W.T actual guys... See more
Company details
- Affiliate marketing service
- Betting agency
- Casino
- Gambling Service
- Gaming services
- Online Casino or Bookmaker
Written by the company
Casino.com is the most trusted source of information about online casinos. We use the best and most professional writers to write and review every online casino in South Africa and provide YOU with all the relevant information so you can make the best decision for you. Because we were a top online casino for more than 15 years, we know what it takes to be a great casino site. Our vast knowledge of everything online casinos will point you to the best welcome bonus, the right selection of games, and reliable customer support among other casino features Our team of experts doesn’t leave anything to chance when evaluating online casinos in South Africa. Of course, when you click on certain links and make a deposit through our sits, Casino.com may receive a commission at no additional cost to you. But this won’t stop us to recommend the most secured and safe sites that are out there.
Contact info
United Kingdom
- contact@casino.com
- www.casino.com
4.0
Great
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Randy
Randy, from customer services puts Casino.com over the top. He truly is quality and helped me really quickly to understand somethings about my account.
24 April 2023
Unprompted review
Reply from Casino.com
Hey there! Thanks so much for taking the time to share your feedback with us. We are glad to hear that you had such a good experience dealing with Randy and will be sure to pass on your positive comments to him. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
Got to know everything I needed
Got to know everything I needed, thanks
23 April 2023
Unprompted review
Reply from Casino.com
Hey there! Thanks so much for taking the time to share your positive experience with us. Our friendly customer support team are available 24/7 to help should you ever have any questions or issues, so feel free to contact us by phone, email or live chat.
I played Blackjack at The Sun Vegas
I played Blackjack at The Sun Vegas . I have fibre broadband and hand after hand the dealer was beating me, blackjack so often but worse still when sat confortably on 20 , the dealer was on 14 and there would be a pause and the 7 would then come, then sgain on 16 , pause and a 5 comes, this happened so many times.
I have played many sites for years but this was the first time ever cheated, I recvd a message to speak to support immediately, i did and i was put in queue position 23, i waited my turn and when it got to my turn no one answered and i was put back to position 17 in the queue. When it reached my turn again I was put back to position 13 and this time Gregory joined the chat and he didnt even answer me.
I enailed them immediately saying exactly what i wrote above asking what commission they work under.
They replied after about 3 days and refused to tell me but apologised and said they would investigate. Every few days theyd ask for more info which i answered immediately and they would apologise and say we will resolve it.
Complete and utter rubbish, only time in 20years of playing that its obviously not RNG.
I knew they wouldn't do anything about it and just messed me about for nearly 3 weeks. Please guys choose another casino if you want to play, read the reviews of this site, ( so many awful reviews)Ive complained to higher authority but just wanted to warn as many others as I could .
You may as well put your money on Shergar winning the grand national than play here.
6 April 2023
Unprompted review
Reply from Casino.com
Hello there. Thank you for sharing your elaborate feedback with us. However, please note that we are not associated with “The Sun Vegas“, as you are currently contacting Casino.com- https://play.casino.com/ part of the Mansion Group - https://www.mansion.com/.
The kind and friendly assistance made…
The kind and friendly assistance made me feel at home and not afraid to ask questions.I appreciate that yur company in this case Randy are willing to go the extr mile for me and assisting me threw information and a resolve to my future problems.Yu have a stand up man in yur service and I appreciate his honesty and care.Thankyu.Yes gambling must be responsible and with a guide like Randy I feel I'm gonna have a great experience with yur company.Have a nice day
20 April 2023
Unprompted review
Reply from Casino.com
Hey there! Thanks so much for taking the time to share your positive experience with us. We are glad to hear that you had such a pleasant encounter with Randy and will be sure to pass on your positive comments to him. Since you have enjoyed your experience playing with Casino.com you may be interested in checking out our sister site MansionCasino.com. And lastly, If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
Reply from Casino.com
Hey there! Thank you so much for your positive review. We are glad to hear that you had such a good experience dealing with Robbie and will be sure to pass on your positive comments to him. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
Reply from Casino.com
Hey there! Thanks so much for taking the time to share your feedback with us. We are glad to hear that you had such a good experience dealing with Jacky and will be sure to pass on your positive comments to her. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
This is completely is the biggest scam.
This is completely is the biggest scam.
There is a guy who constantly messages me to deposit to get a bonus never ever receive bonus. Its a trick they use and isn't right at all. You can't win on any of there luve games all bjs dealer only wins.
Dealer wins every game player might win 1 in 50 its rigged and the biggest scam ever don't fall for it. Stay well clear from these scammers. They only Rob you.
Mike stop texting and scamming my phone with stupid messages about bonuses that you don't receive. It's not right what there running
17 April 2023
Unprompted review
Reply from Casino.com
Hello there. Thank you for your detailed feedback, although we are sorry to hear that you had a negative experience on this occasion. We know how disappointing it is to have a run of bad luck when playing casino games. Nevertheless, our licence depends on every game on our site operating fairly and paying out correctly, which is why they are monitored by external regulators all the time. In regards of the bonus matter you have mentioned, we strive to always credit any outstanding offers for which our customers may be eligible. Due to this, please get in touch with our customer support team so that they can take a look at your case and provide the needed assistance. Thank you in advance and we look forward to hearing from you.
Reply from Casino.com
Hi there! Thank you so much for your feedback. Jacky will be delighted to hear that you had such a positive experience when dealing with them. Our friendly customer support team are available 24/7 to help should you ever have any questions or issues, so feel free to contact us by phone, email or live chat.
I love how Jacky keeps helping without…
I love how Jacky keeps helping without hesitations, she very friendly and patient. I'm really happy with her customer service. Thank you againg Jacky
12 April 2023
Unprompted review
Reply from Casino.com
Hey there and thanks so much for taking the time to share your experience with us! We are glad to hear that you had such a good experience dealing with Jacky and will be sure to pass on your positive comments to him. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
5 Stars for casino.com!
The most trustworthy online casino you can choose to play on, great selection of slots and I have never had a problem withdrawing funds. CS team are always on top form, thank you Jacky for your assistance!
11 April 2023
Unprompted review
Reply from Casino.com
Hello there! We are thrilled to hear about your positive experience at Casino.com! Our friendly customer support team are available 24/7 to help should you ever have any questions or issues, so feel free to contact us by phone, email or live chat.
Excellent customer service
The customer service agent was so helpful and fixed my issue. Very understanding and really friendly
11 April 2023
Unprompted review
Reply from Casino.com
Hello there! We are thrilled to hear about your positive experience at Casino.com! Our friendly customer support team are available 24/7 to help should you ever have any questions or issues, so feel free to contact us by phone, email or live chat.
Have to say it is actually one of the…
Have to say it is actually one of the best online casinos I've played plus there's no hassle getting your winnings
11 April 2023
Unprompted review
Reply from Casino.com
Hey there and thank you so much for your positive review! We are thrilled to hear about your positive experience at Casino.com! If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
I love casino.com.great games and…
I love casino.com.great games and awesome support team.i have been treated very well.thank you for the fun I have playing and sometimes winning.
7 April 2023
Unprompted review
Reply from Casino.com
Hey there! Thanks so much for taking the time to share your positive experience with us. Our friendly customer support team are available 24/7 to help should you ever have any questions or issues, so feel free to contact us by phone, email or live chat.
Good customer care and support team
4 April 2023
Unprompted review
Reply from Casino.com
Hello there! We are thrilled to hear about your positive experience at Casino.com! Our friendly customer support team are available 24/7 to help should you ever have any questions or issues, so feel free to contact us by phone, email or live chat.
After reading all this bad reviews
After reading all this bad reviews, I realizes I was scam by this website. I knew it was when I tried to withdraw my winnings they said that I have account that in self exclusion tied with my information which I don't have it. I asked them to give me proof, email add, address etc to prove that I have another they said they can't do it. So they stop communicating with me and they never give me my $300 winnings. They are professional scammer
27 March 2023
Unprompted review
Reply from Casino.com
Hello there. We are very sorry to hear that you’ve had a negative experience with us when trying to withdraw funds. Kindly provide us with your account username or registered email so that we can investigate your case. If you don’t wish to share that information here, then please get in touch with our customer support team. We hope to hear from you soon.
Ryan did great fast and did what I…
Ryan did great fast and did what I needed
9 April 2023
Unprompted review
Reply from Casino.com
Hey there and thanks so much for taking the time to share your experience with us! We are glad to hear that you had such a good experience dealing with Ryan and will be sure to pass on your positive comments to him. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
Randy
Randy is a great customer customer care rep who goes the extra mile to provide quality service. He is an asset to casino.com and he has become one of my favourite I'm reps.
9 April 2023
Unprompted review
Reply from Casino.com
Hey there and thanks so much for taking the time to share your experience with us! We are glad to hear that you had such a good experience dealing with Randy and will be sure to pass on your positive comments to him. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
Customer service very helpful and…
Customer service very helpful and polite and always willing to help and give correct information
9 April 2023
Unprompted review
Reply from Casino.com
Hey there and thank you so much for your positive review! We are thrilled to hear about your positive experience at Casino.com! If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
fast and friendly and very helpfull
fast and friendly and very helpfull ty Randy
8 April 2023
Unprompted review
Reply from Casino.com
Hey there! Randy will be delighted to hear that you had such a positive experience when dealing with them. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
Excellent service with style
Excellent service, the help was easy to understand and follow, best support, an great conversation, I'm giving them a 10 out of 10, wow done an thank you
9 April 2023
Unprompted review
Reply from Casino.com
Hello there! We are thrilled to hear about your positive experience at Casino.com! Our friendly customer support team are available 24/7 to help should you ever have any questions or issues, so feel free to contact us by phone, email or live chat.
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