CassPea Chocolates Reviews 

73
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the artisan chocolates look stunning and taste incredible, featuring vibrant colors, exquisite presentation, and truly unique flavor combinations. Many people note that the packaging is exceptionally high quality, making the boxes feel like gorgeous works of art that are almost too good to open. Consumers often purchase these delightful items as special presents for loved ones, sharing that recipients are consistently amazed by the overall experience. Buyers also greatly appreciate the remarkably fast and reliable delivery service, accompanied by friendly and helpful support from the team whenever needed.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality and stunning... See more

Quality

Customers report widespread satisfaction regarding the exceptional quality and taste of the chocolates.... See more

Delivery service

Reviewers express high satisfaction and appreciation regarding the delivery service. Consumers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There are a lot of hand painted artisan chocolates out there but CassPea are the best in my experience. Flavour, aesthetics and presentation are of the highest quality. It’s actually hard to cross the... See more

Rated 5 out of 5 stars

I discovered this chocolatier a short while ago and bought a box out of interest; they went down very well. So I bought some more as gifts, which have also been much appreciated judging by the thank... See more

Rated 5 out of 5 stars

We used CassPea this year to send artisan chocolates to our clients as a Christmas thank-you, and they were outstanding from start to finish. I messaged Enrique to ask if they could post directly... See more

Rated 5 out of 5 stars

I bought these for my artist wife, she was so delighted and appreciated the presentation with such a beautiful site opening the box, never mind the selection of flavours Many thanks Stephen


Company details

  1. Chocolate Artisan
  2. Chocolate Factory
  3. Confectionery
  4. Dessert shop

Written by the company

CassPea is a brand that crafts artisan hand-painted chocolate bonbons. Each bonbon creates a fun experience and evokes a sense of creativity and wonder. In CassPea we are convinced that high-level food can be inclusive and fun to enjoy anytime and anywhere. We are a luxury chocolate branch that stands out by our unique chocolate designs, fun and delicious flavours as well as our colourful and playful packaging. CassPea chocolates are the perfect gift for any occasion and location. We ship across the UK as fast as next day delivery. We also permit our guests to select their shipping date so that they can make their purchases for all their events in one sitting. CassPea also specialises in developing personalized experiences for special events, be it wedding, christening or other. We have worked for years to develop techniques that allow personalisation on a large scale. We have developed a software that permits you to design your own chocolates directly on the website. This makes ordering a personalised chocolate as easy as ordering one of our prebuilt boxes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(73)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought as a gift

Bought Casspea chocolates as a present. I love that one can choose preferred flavours. I was able to taste some of the chocolates and they are delicious. From ordering to delivery, it was a fast easy process.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful chocolates

Beautiful chocolates purchased as a Christmas gift. The colours were vibrant and looked like little baubles. The recipients were delighted.
I ordered with a delayed delivery date and they were dispatched when requested and arrived soon after. Questions via chat were answered promptly. A very good experience all around.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Simply beautiful chocolate

Simply beautiful chocolate! The whole experience of ordering the CassPea Advent calendar was straightforward. The calender arrived on the date expected. It travelled well, no damages. The actual calender was exceptionally packaged, it looked and felt very special indeed and the recipient was delighted. The chocolates were individual works of art. Most flavours were delicious (according to the recipient). If I have to be super critical, (based on feedback) some of them could be slightly stronger in flavour, with more variety of textures, i.e. crispy, crunchy, ganache and caramel. But overall they were absolutely delicious and very, very much enjoyed. I would definitely purchase again.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

These chocolates are to die for

These chocolates are to die for. Even if you are not a chocolate lover it would be hard for you to resist these beautifully hand painted bon bons. Each chocolate variety has its own unique flavour and no one is the same (unless you choose the same flavour of course!) You will not be disappointed

24 December 2025
Unprompted review
Rated 5 out of 5 stars

These are my go to for gifting…

These are my go to for gifting chocolates - they look so beautiful almost too good to eat and the packaging is really lovely quality. Really feel like a special gift to receive. They are always friendly and helpful with reasonable next day delivery if you are in a hurry. Thanks for all the beautiful chocolates!

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely A1

Bought these as a Christmas present and I have been assured from the recipient that the chocolates were absolutely amazing. From the packaging to the product everything was top notch. Will definitely be ordering again when a special occasion arises.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Such a gorgeous treat for our advent…

Such a gorgeous treat for our advent calendar this year - will definitely be ordering for all gifts this year!

The owner was also very sweet with messaging directly when an offer code didn’t work 🙏

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Great little company, amazing artizan chocolates with spot on customer service.

We used CassPea this year to send artisan chocolates to our clients as a Christmas thank-you, and they were outstanding from start to finish. I messaged Enrique to ask if they could post directly to 40 clients with a personalised thank-you card in each parcel. His reply was lightning-fast: “No problem—48 hours!.” And they delivered exactly that. Every interaction, whether eamil or phone call was seamless, proffessional and super friendly, and the team executed the order with real precision—hand-writing each card, using beautiful packaging, and including a neat menu card for the bonbons I’d hand-picked.

Naturally, we ordered an extra box for ourselves. I opened it and immediately devoured four—zero regrets! They look stunning and taste incredible: little bursts of sophistication and fun in every bite.

I’m so glad we found CassPea. Clients are already emailing thanks—one even admitted they might not share with the team (fair enough… I wouldn’t either!). Wholeheartedly recommended.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Bought two large boxes of these

Bought two large boxes of these. had strong stomach pains after eating four of these chocotates. Bad stomach upset including diarrhea. Bad experience. Naturally both boxes went into the bin.

5 December 2025
Unprompted review
CassPea Chocolates logo

Reply from CassPea Chocolates

Hello Mr. Murphy,

I am very sorry to hear about this. I would encourage you to contact us through email or WhatsApp so we can discuss this further.

info@casspea.co.uk
07859790386

Rated 5 out of 5 stars

Highly recommended

These were recommended to me by a friend who loved them. I ordered some for myself and also as a thank you gift. They were wonderful and were appreciated by the recipient too. The customer service was also brilliant as they were super responsive and solution focused when I reached out. Highly recommend!

28 April 2025
Unprompted review
Rated 4 out of 5 stars

Ideal gift

Gifted to a friend who was delighted with them.
Delivery took a bit longer than I'd hoped so worth allowing time when ordering.
Would use again.

1 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look