I ordered a Kadai firebowl with extras. The price was good and the customer support friendly and helpful. The delivery was fast. They were a pleasure to deal with.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Changing our utility room completely and we wanted to get an old fashioned clothes airer. We received our 2.4m Victorian style cast iron clothes airer after a slight delay - this was due only to Parce... See more
Company replied
Ordered 12 sets black beeswax finish tee hinges plus latches/handles for reproduction antique oak doors. Good price, nice design with well packaged fast delivery, so very pleased with purchase.
Company replied
Quality product however didn't come with any instructions so didn't realise that i had to remove the whole front cover of the post box to access the fixing holes.... also for a premium product the b... See more
Company replied
Company details
Written by the company
Cast in Style are dedicated to world of high quality cast iron products. Please visit our internet shop and take a look around our exciting range of architectural hardware products and kitchen accessories, home of the famous Kitchen Maid® Clothes Airer. We are proud of our very high standards in quality design and finish. We have thousands of cast items for your home, including door furniture, cabinet knobs, coat hooks, brackets, cast iron cookware, garden ware and much more. We are a family business, and as such we take great care in insuring that we provide you with the very highest of quality products and service, and that includes protecting our environment as well. We are an FSC registered company which means all the wood used in our products comes from sources dedicated to the protection of our planet. We only use timber from sustainable forests and that is backed up by our FSC certification. We specialise in the very highest quality products made by selected superior manufactures who we work with very closely. We also manufacture our own products made from original patterns from period British designs and can produce bespoke signs and post boxes. We uphold high standards in quality design & finish. We supply to the trade and retail, and our exceptionally knowledgeable and friendly staff pride themselves on being ready at hand to help you with any enquiry. Try us out and see our full range at www.castinstyle.co.uk or call free 0800 009 6233 Stunning period cast iron architectural hardware & beautiful cast home ware products to buy online. Home of the famous Kitchen Maid® Pulley Clothes Airer. A world of high quality Cast iron & Brass products for your home, including door furniture, cabinet knobs, coat hooks, brackets, cast iron cookware, garden ware and much more. We provide you with the very highest of quality products and service
Contact info
Long Lane, TF11 8PL, Shifnal, United Kingdom
- 0800 009 6233
- support@castinstyle.co.uk
- www.castinstyle.co.uk
4.7
Excellent
157 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and quick communication to…
Friendly and quick communication to resolve any questions or queries I had. Made me feel very reassured and delivery was fast. Would highly recommend.
15 August 2024
Unprompted review
Reply from Cast in Style Ltd
Thank you for your lovely feedback! We're glad our friendly and quick communication helped answer your questions and made you feel reassured. It's great to hear that the delivery was fast too. We truly appreciate your recommendation! 😊
1st class service
1st class service, traditional quality unit, 1st class delivery and package. Excellent to see some of the traditional values are still upheld
12 August 2024
Unprompted review
Reply from Cast in Style Ltd
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that our commitment to values and quality shone through. Your satisfaction is our top priority, and we hope for this reason you choose to shop with us again in the future. If you need anything else, please don't hesitate to reach out. 😊✨
Great customer service
Great customer service. Very happy with how they supported me.
1 August 2024
Unprompted review
Reply from Cast in Style Ltd
Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer service and that you felt well-supported. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Excellent service
Extensive, well-designed, intuitive and easy to navigate website with lots of info specific to the item I ordered (replacement parts for a dutch airer/clothes dryer), including an excellent video showing how to assemble and hang the dryer.
I had to phone to ask a specific question re dimensions and the lady I spoke to was helpful and polite.
The order came as promised within 3 days. Well wrapped, excellent quality and items work perfectly.
2 August 2024
Unprompted review
Reply from Cast in Style Ltd
Thank you so much for your wonderful review! We’re thrilled to hear that you found our website extensive, well-designed, and easy to navigate. We strive to provide detailed information and helpful resources, so it's great to know that the video on assembling and hanging the Clothes Airer was beneficial.
We’re also glad to hear that our customer service team was helpful and polite when you called with your question. It’s fantastic that your order arrived promptly, well-wrapped, and in excellent quality.
Your satisfaction means a lot to us, and we appreciate your kind words. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Excellent quality
The letter plate is solid brass and the screws are 316 stainless steel so I am very pleased with the quality. I had a minor issue which was quickly resolved so their support is excellent too. I would recommend.
2 August 2024
Unprompted review
Reply from Cast in Style Ltd
We're delighted to hear that you are pleased with the quality of your solid brass letter plate and the 316 stainless steel screws. It's great to know that our support team was able to quickly resolve your minor issue.
Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Over great service
well priced items. Secure packaging for transportation. quick no hassle delivery
28 July 2024
Unprompted review
Reply from Cast in Style Ltd
We're thrilled to hear that you were pleased with our service, well-priced items, secure packaging, and quick delivery. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. Thank you for your order with us.
Stunning product
Yep, order with confidence, absolutely top top product, finished to a super high standard, well packaged, communication fantastic, tracking info supplied. The grill is high quality thick gauge stainless and cooking was a pleasure. Will be ordering the tripod accessory next.
30 July 2024
Unprompted review
Reply from Cast in Style Ltd
Thank you so much for your fantastic review! We're delighted to hear that you are pleased with your Kadai fire bowl and found it to be of top quality and finished to a high standard. It's wonderful to know that you appreciated the packaging, communication, and tracking information provided.
We're thrilled that you enjoyed cooking with it and look forward to your next order of the tripod accessory. If you have any further questions or need assistance, please don't hesitate to reach out.
Excellent service
Excellent service and a high quality dryer which was supplied very quickly. Highly recommended.
30 July 2024
Unprompted review
Reply from Cast in Style Ltd
Thank you so much for your wonderful feedback! We're thrilled to hear that you are pleased with both our service and the quality of the dryer. Your recommendation means a lot to us.
Attractive, strong cabin hooks
Very nice, plain cabin hooks, suitable for outside shed doors of an old house. Good price; quickly and efficiently dispatched and delivered. Would recommend.
29 July 2024
Unprompted review
Reply from Cast in Style Ltd
Thank you so much for your kind review! We are delighted to hear that you find our cabin hooks both attractive and strong, and that they are a perfect fit for your outside shed doors. It's wonderful to know that you appreciate the quality and price, as well as our efficient dispatch and delivery service.
Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Top Company
Monika in the support team was very helpful. She answered all my questions in a very timely manner.
23 July 2024
Unprompted review
Reply from Cast in Style Ltd
Thank you for your review, we are so pleased you received the support you required and all your questions were answered. Thank you for taking the time to share your positive experience with us.
Speedy delivery of perfect item
Item was exactly what we wanted and exactly as shown on the website. Delivered speedily and efficiently. Thank you!
2 July 2024
Unprompted review
Reply from Cast in Style Ltd
Thank you so much for your wonderful feedback! We are thrilled to hear that the item was exactly what you wanted and as shown on our website. We're also glad to know that the delivery was speedy and efficient.
Your satisfaction is our top priority, and your kind words mean a lot to us. If you need anything else or have any further questions, please don't hesitate to reach out.
Ideal experience
It was easy to order, there was good communication about my order and it arrived quickly and was well packaged. What more could you ask for?
16 July 2024
Unprompted review
Reply from Cast in Style Ltd
Thanks you for your order with us and leaving a review. It's great to know that you found the ordering process easy, appreciated our communication, and received your order quickly and well-packaged. Your satisfaction is our top priority, and your kind words mean a lot to us.
Reply from Cast in Style Ltd
Thank you for your order glad to hear delivery was speedy for you and your happy with the quality of the bracket.
Great service
Great service. Very prompt delivery and the product couldn’t be better. I’m a very happy customer. Thank you
11 July 2024
Unprompted review
Reply from Cast in Style Ltd
Thank you for your order with us, great to hear your are happy with the service provided! So glad to hear you are very pleased with your Kadai Fire Bowl too, we hope you have many occasions to enjoy it.
Needed extra parts from a pulley maid…
Needed extra parts from a pulley maid had bought from this company sorted quickly and efficiently.Great company!!
4 July 2024
Unprompted review
Reply from Cast in Style Ltd
Thank you for order and review! We're delighted to hear that we had what you required and it was received quickly and efficiently. Your satisfaction is our priority, If you need anything else don't hesitate to reach out.
Reply from Cast in Style Ltd
Thank you for you order with us and taking the time to leave a review about your shopping experience with us.
Fast delivery and well packaged
Fast delivery and well packaged. Great quality products. I am very impressed with the Kadai fire bowl and cover, it looks good and works well.
12 June 2024
Unprompted review
Reply from Cast in Style Ltd
Thank you for your wonderful feedback! We're delighted to hear that you're impressed with the Kadai fire bowl and cover. It's great to know that our fast delivery, careful packaging, and product quality met your expectations. We hope you continue to enjoy your purchase.
Order placed and items delivered as…
Order placed and items delivered as promised. Item exactly like the one we have from another supplier. Very satisfied
2 July 2024
Unprompted review
Reply from Cast in Style Ltd
Thank you for your order with us and sharing your shopping experience. Great to know items delivered on time and your happy with the items thanks again.
Does what it says on the tin
Simple on line information.
Good receipt of order.
Swift delivery of excellent quality product.
24 June 2024
Unprompted review
Reply from Cast in Style Ltd
Thank you for your wonderful review!
We’re delighted to hear that you found our online information straightforward, experienced a smooth order process, and received swift delivery of an excellent quality product. Your satisfaction is our top priority, and it’s great to know we met your expectations.
I have not received my order
I have not received my order. Parcel force have failed to deliver both times. First attempt, they arrived 3 hours early, 2 nd attempt they failed to leave parcel, as instructed, in my safe space, parcel is now in Basingstoke, I have no way to get there and no effective means to contact them. Why use these people to post you products to customers if they are unable to deliver goods effectively. I have workmen booked for tomorrow that I will have to pay. I am really not happy.
21 June 2024
Unprompted review
Reply from Cast in Style Ltd
Thank you for your feedback. We sincerely apologise for any inconvenience you have experienced with the delivery of your order.
When the order was placed, there were no instructions provided for a safe place to leave the parcel. This is why Parcel Force did not leave the parcel as expected. We understand the frustration this has caused, especially with your scheduled workmen. We always advise our customers to book workmen after receiving the products to account for any potential delays.
The day after your parcel left us, the courier sent a text message indicating it was out for delivery. Through that message, you arranged for it to be delivered the following working day. Unfortunately, on that day, the courier arrived earlier than the estimated time and missed you. Although Parcel Force provides an estimated time of arrival, unexpected delays can occur or in your instance they were ahead of schedule. For more precise tracking, you can use your tracking number on Parcel Force’s website to follow the driver’s route in real-time.
We always encourage our customers to reach out to us if they encounter any issues. This allows us to contact the courier and resolve the matter promptly. In your case, once we saw your review, we intervened and arranged for the parcel to be left with your neighbour. Parcel Force successfully delivered the parcel and informed you via text message. You can also see the delivery photo on their website.
We thank you for bringing this matter to our attention. If you ever need further assistance, please do not hesitate to contact us directly. We appreciate your order and hope you are satisfied with the products.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.