Molly was fantastic and set up a teams call right away when we were having some IT issues, she was friendly, helpful and very personable.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nat & Tatjana have delivered on everything we have asked for. Especially on bespoke data requests. They have gone out of their way to understand we are using the job board to its full potential, even... See more
Company replied
what a nice feeling to have a strong platform in your back! Catrere its my main source of elite applications, easy to use, popular and 100% hospitality oriented! thanks to Louise Hitra our account m... See more
Company replied
Jay has been amazing as our account manager at Caterer! As the Head of Talent at San Carlo, I’ve had a fantastic experience using the job board thanks to her. Jay always makes sure we get the mos... See more
Company replied
Company details
Written by the company
Hospitality jobs throughout the UK and Ireland. Caterer.com is the UKs largest hospitality job board with thousands of job vacancies in hotels, restaurants, pubs and bars.
Contact info
United Kingdom
- www.caterer.com
4.7
Excellent
192 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommended!
We've been fortunate to receive excellent support from Leah and Georgina for our account. Their expertise has provided invaluable insights into our job postings and how to maximise our jobs impact. The dashboard is user-friendly and equipped with fantastic tools that streamline application management. Highly recommended!
14 March 2024
Unprompted review
Reply from Caterer
Hi,
We're delighted to hear about your positive experience with Leah and Georgina! It's fantastic that they provided excellent support and valuable insights into optimizing your job postings. We're glad you found the dashboard user-friendly and equipped with fantastic tools for application management.
Thank you for recommending our service—we're here to continue supporting your needs and helping you achieve your goals!
Kind regards,
Mohammad
Reply from Caterer
Hi Juliette,
We're thrilled to hear that you found our team member very friendly, quick, and helpful! Providing prompt and supportive assistance with a positive attitude is what we aim for.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Kind regards,
Mohammad
Onboarding Call
I had a 30 minutes onboarding call with Joe, who helped me better understand how to write an effective job description and to discover all the options I can use. He gave me many tips to help the company find the best candidates. Looking forward to work with him and Caterer.com team again!
7 March 2024
Unprompted review
Reply from Caterer
Hi Federica,
Thank you for sharing your positive experience with Joe.
If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We appreciate your support!
Kind regards,
Cathy
Excellent and helpful
Excellent information and helpful guidance provided at point of enquiry which led to posting an advert.
5 March 2024
Unprompted review
Reply from Caterer
Hi Mark,
We really appreciate you taking the time to leave us a review. We're glad you found our trainings session informative and we hope you gained some insight on all the wonderful features we offer. Hopefully we'll see you again for future sessions.
Kind Regards,
Hamid.
Excellent clear session
Excellent clear session. Really good refresher on Caterer and what features help support recruitment
5 March 2024
Unprompted review
Reply from Caterer
Hi Amy,
Thank you for your review. We're glad you found value in our training sessions and hope to see you again for future events.
Kind Regards,
Hamid.
CV and Databae update
Just spent 45 minutes with Catherine going through refresher training on posting jobs and using the datebase function. There were so many hints and tips to help find the best candidates for our business.
It was a really informative session and the there seems no end to the after care support you can receive if you need it.
5 March 2024
Unprompted review
Reply from Caterer
Hi Victoria,
Thank you for taking the time to provide us with such wonderful feedback! We truly appreciate your kind words and are delighted to hear that you had a positive experience with Cat.
Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. We have a dedicated team that works diligently to ensure our customers receive the best possible service, and your feedback reaffirms that we are on the right track.
If there's anything else we can do to enhance your experience or if you have any further suggestions, please feel free to reach out to us. We are here to assist you and value your input.
Kind regards,
Hamid
You can’t fault the service
You can’t fault the service it really is 1st class. It is unfortunately expensive if I have any negative
4 March 2024
Unprompted review
Reply from Caterer
HI Pippa,
We really appreciate you taking the time to leave us a review.
Our excellent service is something we pride ourselves on and we're glad you were able to experience it first hand. If you need any further support please get in touch we're always happy to help.
Kind Regards,
Hamid.
Adam has exceptional customer service
Adam has exceptional customer service. He was accommodating to solve my problem.
Thank you
1 March 2024
Unprompted review
Reply from Caterer
Hi Paoletta,
Thank you so much for your review. We're glad we could be of assistance. If you need any further support please get in touch we're always happy to help.
Kind Regards,
Hamid.
Excellent session and very clear and…
Excellent session and very clear and informative. Keep up the great work.
29 February 2024
Unprompted review
Reply from Caterer
Hi Neil,
Thank you for leaving this review for the continued support you have been receiving from Caterer.
Really appreciate the feedback.
Kind regards,
Cathy
onboarding session
All questions have been answered. He explained well and gave recommendations on how to maximize the search and posting.
28 February 2024
Unprompted review
Reply from Caterer
Hi Maria,
We really appreciate you taking the time to leave us a review. We're glad you found our webinars informative and we hope you gained some insight on all the wonderful features we offer. Hopefully we'll see you again for future sessions.
Kind Regards,
Hamid.
Kamil Raji
Kamil Raji was great at answering our questions and gave a very informative session.
27 February 2024
Unprompted review
Reply from Caterer
Hi E.B,
Thank you for your review. We're glad you found value in our training sessions and hope to see you again for future events.
Kind Regards,
Hamid.
Kamil's training was fantastic
Kamil's training was fantastic! He unlocked wonderful trip and tricks for recruitment.
26 February 2024
Unprompted review
Reply from Caterer
Hi Roegene,
We really appreciate you taking the time to leave us a review. We're glad you found our webinars informative and we hope you gained some insight on all the wonderful features we offer. Hopefully we'll see you again for future sessions.
Kind Regards,
Hamid.
Excellent
Cat was great, very thorough walking me through all the stages of navigating the website, answered all my queries and sent plenty of additional info to support us at the user end.
21 February 2024
Unprompted review
Reply from Caterer
Hi Milda,
Thank you for taking the time to leave this review for Cat from the training team.
If you need anything further please do get in touch,
Kind regards,
Cathy
Great Customer Service
Super short wait times, Sofia handled my query really quickly and responded loads faster than I was expecting. We solved the query with one try. Really happy.
21 February 2024
Unprompted review
Reply from Caterer
Hi Lizzie,
Thank you for your awesome feedback.
We're so happy that Sofia was able to resolve your query whilst providing you the excellent customer service that we pride ourselves on.
If you need any further support, give us a shout.
Kind Regards,
Cathy
Great training
Catherine was great - gave clear instructions and felt confident in using it after the demo
20 February 2024
Unprompted review
Reply from Caterer
Hi Karen,
We really appreciate you taking the time to leave us a review. We're glad you found the induction informative and we hope you gained some insight on all the wonderful features we offer. I will pass on your feedback to Cat.
Kind Regards,
Cathy
Thorough Training Course
Thorough Training Course - well thought out and delivered
7 February 2024
Unprompted review
Reply from Caterer
Hi Craig,
Thank you for taking the time to leave this review for the training team.
If you need anything further please do get in touch,
Kind regards,
Cathy
Recruiter assistance
I had assistance over the phone today in regards of my account. No waiting time and problem resolved straight away within 5 minutes the changes requested were visible on the site. Thanks
5 February 2024
Unprompted review
Reply from Caterer
Hiya,
Thank you for getting in touch and leaving this feedback for Paul.
Great to see the service provided was top notch!
If you need anything further please do get in touch
Kind regards
Cathy
Kat was super helpful!
Kat was super helpful with training us how to use the system as best as we can when searching for suitable hospitality candidates.
Would highly recommend Caterer.com for any of your recruitment needs!
24 January 2024
Unprompted review
Reply from Caterer
Hi Joseph,
Thank you for your positive feedback regarding the training provided by Kat on utilizing our system for hospitality candidate searches. We're delighted to hear that Kat's assistance was super helpful, and we appreciate your recommendation of Caterer.com for recruitment needs.
Ensuring that our users can effectively navigate and make the most of our platform is a top priority. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out.
We value your endorsement and look forward to continuing to support your recruitment endeavors.
Best regards,
Mohammad
Great induction with Cat
Great induction with Cat, Caterer is really simple to use would definitely recommend!
17 January 2024
Unprompted review
Reply from Caterer
Hi Rachael,
We really appreciate you taking the time to leave us a review. We're glad you found the induction informative and we hope you gained some insight on all the wonderful features we offer. I will pass on your feedback to Cat.
Kind Regards,
Cathy
I have been a client of the Caterer for…
I have been a client of the Caterer for over 20!years and have always found them very helpful and supportive. This year I have had the pleasure of working with Will Gillingham in the customer success team and with Jay Holland as my Account Manager both have been excellent!
21 December 2023
Unprompted review
Reply from Caterer
Hi Justine,
Thank you for leaving this review for the continued support you have been receiving from Will and Jay.
Really appreciate the feedback,
Kind regards,
Cathy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.