Do not touch this company… I waited 6wks for my order to finally arrive. I sent numerous emails telling them not to bother sending as I will be sending the goods straight back. Guess what goods arrive... See more
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Ordered Friday 11;14am, received notification Friday 5:24pm saying won't be shipped until Monday on a 24 hour service. Why wasn't this flagged at time of order? Received a mail 02:08am Monday sa... See more
Customer care are useless!!!! I’ve waited over a month for an “ok” jumper, was supposed to be a few days. Didn’t hear a thing from anyone. Don’t shop here.
My parcel never reached me, and Evri confirmed in writing that it was lost. Cavari London still refused to take responsibility, relying on a photo of a parcel left outside a door that wasn’t mine an... See more
Company details
Information provided by various external sources
Caviar Classic is a small London based caviar & Fine food company, owned and run by Darren Pedersen. We pride ourselves on offering an amazing product straight from the producer. We believe that a satisfied customer is our biggest asset. WE want to go back to the time when customer service actually meant that the person on the other end of the phone actually can be bothered. And all our team love what they do. That we have some of the most amazing customers makes it that much easier. Therefore all our products are of the highest standard. We endeavour to ship your order to you as soon as you have ordered it, normally within 24 hours.
Contact info
144 Cambridge Heath Road, E1 5QJ, London, United Kingdom
- +44 207 613 2565
- sales@caviarclassic-london.com
- www.caviarclassic-london.com
2.3
Poor
623 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
they are not correct with Delivery to…
they are not correct with Delivery to long to receive
26 February 2022
Very good service and very polite
18 February 2022
Delicious caviar
Delicious caviar, albeit with a slightly off-putting greenery-yallery tinge. I was impressed by the speed and efficiency of delivery (24 hours). My only reservation is that I did find it expensive, even with a small discount, but I would certainly recommend it.
16 February 2022
very good service and delicious!
7 February 2022
Excellent service
7 February 2022
Not as fresh as expected
Ordered Friday 11;14am, received notification Friday 5:24pm saying won't be shipped until Monday on a 24 hour service. Why wasn't this flagged at time of order?
Received a mail 02:08am Monday saying it had been shipped.
Received Wednesday 11am.
Guessing that these were not fresh delivery to your store, due to shipping time / day.
Already a week old minimum by time of receipt.
Very short shelf life left
6 February 2022
Excellent service and produce !
30 January 2022
Significant improvement
After a false start things have been rectified and once again I am a satisfied customer. I have been using caviar classic London for a while and the product is fantastic. I would not use another company for caviar.
21 January 2022
Very Pleased.
I received my order just 24 hours after I placed it - excellent service! The prices were good and the quality of the foie gras excellent. I certainly recommend this supplier and I'll be using them again.
20 January 2022
Speedy delivery and a quality product
Speedy delivery and a quality product - thank you!
16 January 2022
1 day delivery took 2 days.
10 January 2022
Simply outstanding
I must admit I'm impressed... Having used a very well known London store for many years I'd thought I'd try someone different.
We were first offered a few very attractive prices compared to our usual supplier, to which we have placed two orders so far.
I'm happy to say the service offered was outstanding after using the online and calling customer service regarding future regular orders..
So I'm only to pleased to offer my recommendation on behalf of Caviar Classic.
F E Woodford MBE
9 January 2022
I`m only to pleased to recommend Caviar…
I`m only to pleased to recommend Caviar Classic having now placed two orders to which both have exceeded my expectations with the service offered via phone and online ordering options.
Having used another well-known London store for our previous orders for quite a number of years, I fully believe with the service we have received so far Caviar Classic offers better value for your money.
F E Woodford MBE
8 January 2022
Unprompted review
Very good service
6 January 2022
Great quality and service
5 January 2022
Good service
Good service, delivered on time and to usual high quality.
Only small downside was the package didn’t include a tin opener as it used so had to use a flat screwdriver.
3 January 2022
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