Do not touch this company… I waited 6wks for my order to finally arrive. I sent numerous emails telling them not to bother sending as I will be sending the goods straight back. Guess what goods arrive... See more
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Ordered Friday 11;14am, received notification Friday 5:24pm saying won't be shipped until Monday on a 24 hour service. Why wasn't this flagged at time of order? Received a mail 02:08am Monday sa... See more
Customer care are useless!!!! I’ve waited over a month for an “ok” jumper, was supposed to be a few days. Didn’t hear a thing from anyone. Don’t shop here.
My parcel never reached me, and Evri confirmed in writing that it was lost. Cavari London still refused to take responsibility, relying on a photo of a parcel left outside a door that wasn’t mine an... See more
Company details
Information provided by various external sources
Caviar Classic is a small London based caviar & Fine food company, owned and run by Darren Pedersen. We pride ourselves on offering an amazing product straight from the producer. We believe that a satisfied customer is our biggest asset. WE want to go back to the time when customer service actually meant that the person on the other end of the phone actually can be bothered. And all our team love what they do. That we have some of the most amazing customers makes it that much easier. Therefore all our products are of the highest standard. We endeavour to ship your order to you as soon as you have ordered it, normally within 24 hours.
Contact info
144 Cambridge Heath Road, E1 5QJ, London, United Kingdom
- +44 207 613 2565
- sales@caviarclassic-london.com
- www.caviarclassic-london.com
2.3
Poor
623 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Super fast delivery
Super fast delivery! Can’t wait to tuck in our fois gras! I buy it from CCL every year!
20 November 2021
Great service and excellent delivery!
11 November 2021
I am new to caviar
I am new to caviar, and have done my research. I am happiest with CCL. Assistance by customer service is first class. Definitely my number one.
6 November 2021
CCL is a good company with excellent…
CCL is a good company with excellent products at a reasonable price. I had a packaging problem with a recent caviar delivery which had to be replaced. The replacement shipment was handled promptly and professionally. Full marks to CCL
5 November 2021
Outstanding product
23 October 2021
Fast delivery and well chilled bought …
Fast delivery and well chilled bought for a birthday breakfast so haven't tasted yet
18 October 2021
very quick and efficient delivery
16 October 2021
Speedy delivery
Speedy delivery, just as last year. Goods well packed and chilled.
D B Chesterfield
12 October 2021
Great customer support and caviar
Great customer support from Caviar Classic via Edward! I had a quality issue and it was immediately looked into and as a goodwill a replacement was sent very quickly and all communication handled with excellent and professional quality. Their caviar is of great quality and very competitively priced! After a few orders I can safely say I will come back many more times
22 September 2021
Unprompted review
Great service and excellent price
13 September 2021
Excellent. Will return.
What a lovely company to deal with. I had an email query answered very swiftly and a follow up to see if everything was as expected. Caviar arrived within 48 hours and was exceptionally well packaged. A first time tasting (as a special gift) for our son…sadly he seems to have developed a taste for this extravagance. I expect for the next special gift we will be persuaded to purchase from Caviar Classic once again.
20 August 2021
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