As soon as you walk in, you're professionally greeted and treated like family. Sherlet and Daisy did an awesome job helping us with our banking needs. If you are looking for an offshore account, I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Caye is the only International Bank headquartered on the beautiful island of Ambergris Caye in Belize, Central America. Our bank license permits us to conduct financial services with both individuals and corporations located outside of Belize. We offer a full range of traditional and non-traditional banking services and accounts in multiple currencies. An application for account opening is a simple process and can be facilitated online from anywhere in the world.
Contact info
Ambergris Caye, Island, San Pedro, Belize
- +5016221009
- notify@cayebank.bz
- www.cayebank.bz
Smooth, Efficient, with a Personal Touch
The onboarding process was quick, smooth and efficient. Chelsea has been a great help, and always quick to respond via email and other comms channels.
Thank you Chelsea!
Helpful and supportive onboarding
We just opened an offshore bank account with Caye International Bank, which allows you to do it remotely and digitally. The onboarding was straightforward, and the guidance, support and information provided by Sofia Munoz throughout the whole process truly stood out.
Smooth, Positive Experience
I am a new client with Caye and so far it’s been a really great experience. I worked with Seidy Acosta and Alexander Tzul. They were both very professional and had really quick response times. Usually within 24 hours, many times faster than that. They were really thorough in their explanations of the process and with answering questions.
Excellent service and support by Seidy…
Excellent service and support by Seidy and Alex , I am so happy with their help to set up my on line banking
Very convenient setup of account and…
Very convenient setup of account and response was really good
From the very first interaction Seidy…
From the very first interaction Seidy and Darina were very attentive and provided me with clear directions on how to easily navigate through the process. Emails were quickly responded to, and the service level has been excellent
Outstanding Responsiveness and Efficiency
Alexzander Tzul was extremely responsive and efficient, providing timely support and ensuring the process was completed smoothly and without delay. We greatly appreciate the speed and professionalism throughout the engagement.
excellent experience with Caye…
I had an excellent experience with Caye International Bank from the beginning of the account-opening process all the way to the end. The entire process was smooth, professional, and very well organized.
I especially want to recognize Alexzander and Darina for their outstanding support. Both were extremely professional, responsive, and knowledgeable, and they made what could have been a complicated process feel simple and stress-free. They were always available to answer questions, explain details clearly, and follow up promptly.
Alexzander in particular went above and beyond. His level of professionalism, patience, and dedication truly stood out. He made sure everything was handled properly, kept me informed at every step, and showed genuine care for providing excellent service.
I highly recommend Caye International Bank to anyone looking for a reliable international banking partner. The customer service is top-tier, and having agents like Alexzander and Darina makes a real difference.
It would be preferable if they had a uk…
It would be preferable if they had a uk call centre and detailing local
Number and time to call
I had an account opened with Caye…
I had an account opened with Caye International Bank, and we changed the company name. The data update procedure was neither complicated nor time-consuming, thanks to Daisy’s support. I highly recommend it.
I recently went through the process of…
I recently went through the process of opening a corporate account with Caye Bank and worked closely with Ms. Seidy Acosta from Client Services. She was exceptionally efficient and diligent throughout the entire process, responding to queries within minutes and providing clear, timely guidance at every step. The account opening process was smooth, well-structured, and handled with a high level of professionalism. I would highly recommend both Ms. Acosta and Caye Bank for corporate banking services.
The Caye Bank Client Service Officer
The Client Service Officer with whom I spoke, (Daisy Flores,) was quick to respond and exceptional in her delivery of the exact information I required. Others in the Bank are not necessarily as competent or caring. Thank you, Daisy!
Friendly and supportive team
I have just opened an account with Caye International Bank in Belize. The process was seamless and straight forward. Seidy and Darina were lovely and very helpful through the entire process. They are transparent with their fees and policies, which I think is a positive factor to working with any institution. They are attentive, efficient and supportive. I look forward to working with the team.
I had a smooth and professional…
I had a smooth and professional onboarding experience with Caye International Bank.
The team was responsive, clear, and very supportive throughout the entire process.
Special thanks to Seidy Acosta and Darina Tzul for their excellent assistance.
The team members at CI are more like family that banker workers
I have found that Daisy not only responded to my email quickly but resolved my issue with a very pleasing, helpful, and friendly atmosphere.
Alexander and Gladys have done an…
Alexander and Gladys have done an excellent job in assisting us.
The extra mile...
Seidy has gone out of her way to answer questions and help me get established in my new account. I really appreciate her patience and helpfulness! I'm excited to be banking at Caye International Bank!
My account setup went as smooth as it…
My account setup went as smooth as it can get and Chelsea Babb was a huge help and worked with me to get this done as soon as possible. Highly recommend this bank and Chelsea.
CIB, deserving of your consideration.
This review is in the context of the labyrinth of forms required for US citizens to open a bank account offshore. It is not simple and quick, and unlike an account in the US often is. Fortunately, CIB has tailored their service to patiently accommodate US citizens, and my experience with Seidy was successful, with rapid response to each question or error in my application.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








