Caye International Bank Reviews 

360
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely professional, attentive, and remarkably quick to respond to emails and inquiries throughout the entire engagement. People note that the team provides clear guidance, ensuring that every single step of the communication process feels exceptionally smooth, supportive, and completely stress-free. Some people were satisfied with the clear, highly streamlined process designed for setting up both corporate and personal accounts efficiently. Consumers also highlighted that the online banking platforms and account access options are straightforward, transparent, reliable, and very easy to manage long-term.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting the team's exceptional professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, reporting fast, professional, and responsive... See more

Service

People report high satisfaction with the professional, courteous, and reliable service provided by the team.... See more

Response time

Consumers find response time to be exceptionally positive, highlighting swift and professional communication... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently opened an account at Caye Bank (“the Bank”). The staff at the Bank are very professional and attentive and respond to emails swiftly. I make particular mention of Seidy, Alexzander and Dari... See more

Rated 5 out of 5 stars

We worked with Seidy at Caye International Bank and we are more than pleased. She was very expeditious, kind, and very customer oriented. She was able to open any account for us in a timely manner and... See more

Rated 5 out of 5 stars

I have just successfully opened an international account for my company with Caye Bank. The application process was smooth, and my account manager, Ms. Seidy Acosta, was very attentive and handled eve... See more

Rated 5 out of 5 stars

I recently opened an offshore account with Caye International Bank. I've been told by others that doing this would be difficult, but it was far from that. With the help of Chelsea Babb, it was a relat... See more


Company details

  1. Bank

Written by the company

Caye is the only International Bank headquartered on the beautiful island of Ambergris Caye in Belize, Central America. Our bank license permits us to conduct financial services with both individuals and corporations located outside of Belize. We offer a full range of traditional and non-traditional banking services and accounts in multiple currencies. An application for account opening is a simple process and can be facilitated online from anywhere in the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(360)

190 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Support from Daisy at Caye Bank

I’ve been dealing with Caye Bank for my international banking needs, and my experience with their support team especially Daisy Flores has been solid from the start. She’s attentive, fast in her replies, and actually takes the time to guide you through the process rather than leaving you hanging like most offshore banks do.

Every interaction has been professional and efficient. When issues came up, Daisy handled them quickly and with clarity, which is rare in this sector.

If you’re considering setting up an account or dealing with cross-border banking, Caye Bank has been reliable so far, and Daisy’s support has been a standout part of that.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

CAYE BANK ACCOUNT

I have just successfully opened an international account for my company with Caye Bank. The application process was smooth, and my account manager, Ms. Seidy Acosta, was very attentive and handled everything efficiently, for which I am extremely grateful. The online banking system is clear and easy to use. I highly recommend this bank!

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Daisy Flores Caye Bank Team

Daisy Flores and the team at Caye International has always been an amazing help. I highly recommend their services and their commitment to the highest professional standards.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Corporate Bank Account Opening

My experience opening a corporate account at Caye International Bank has been great. The process was fair and straightforward. All customer service and esp that of my bank concierge Seidy Acosta has been effective, efficient and accommodating. I am esp pleased with the transparency and willingness to help new clients. I am looking forward to working with Caye Bank on deposits, investments and general corporate finance.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

The experience with Caye Bank has been…

The experience with Caye Bank has been excellent so far. Communication was fast and professional, and everything went smoothly from account opening to activation.
Special thanks to Alexzander and Darina for their support — both were efficient, clear, and kind throughout the process(+ and the whole team). Highly recommended for anyone seeking reliable international banking.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Thank you, Ms. Rohjany!

I've been CIBL's client for some time and have always enjoyed a friendly and polite welcome when it comes to client support. Since a couple of weeks ago I have a new Operation Officer assigned, Ms. Rohjany Coc and would like to express here my thankfulness for her kindness and efficiency. In particular, as I have my hearing impaired, Ms. Coc has been extremely patient and communication facilitating, understanding the subtle balance between client's possibilities and security requirements.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience!

Quick response, wonderful staff and easy to navigate system. Shout out to Gloria who assists me in all bank transactions and making it smooth and flawless. Highly recommend!

26 October 2025
Unprompted review
Rated 5 out of 5 stars

New account

I recently opened an on demand account for my extended stays in Belize. Even though conducting business internationally by email and phone can be challenging, Caye bank made it as simple as possible. Chelsea Babb was my primary contact during the process. The communication was great. Being informed of what to expect and when, as well as follow-up and setting up a phone meeting as needed with her. Even though Caye Bank caters to international business banking all are welcomed.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Seidy

We worked with Seidy at Caye International Bank and we are more than pleased. She was very expeditious, kind, and very customer oriented. She was able to open any account for us in a timely manner and give us access to our funds almost immediately. Thank you Seidy and Caye International Bank.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Very pleasant bank to work with

What a wonderful privilege to work with Seidy Acosta. She is very professional, courteous, and extremely expeditious. She was able to get an offshore account set up for our family quickly and painlessly. I highly recommend Caye Bank International due to their customer commitment and high standards.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Offshore account

I recently opened an offshore account with Caye International Bank. I've been told by others that doing this would be difficult, but it was far from that. With the help of Chelsea Babb, it was a relatively easy process. She was extremely helpful and walked through the entire process with me. She was also patient when I moved in the middle of the creation of the account and had to redo most of the paperwork. It helped in easing my anxiety.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Pain free wire transfer experience

Recently I had to send an international wire transfer
Sherlet González who is the online banking manager
was extremely helpful and took care of all the details
that were needed
The funds arrived in a timely manner which is always a good thing

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Alexzander is really helpful, i would recommend to anyone who need easy flexible banking.

30 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look