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See what reviewers are saying

Rated 1 out of 5 stars

The worse company that you can deal with, Not reliable, Your money is not secured they are keeping my money ( 6 transactions )since almost two months now, No answer to emails they do whatever the... See more

Rated 5 out of 5 stars

I am very satisfied with this payment gateway. I work with ccavenue since 5 years and till I don't get single complaint against ccavenue. Very honest customer care. And totally AI opration is very g... See more

Rated 1 out of 5 stars

These guys are full of crap. Nothing is mentioned on there website regarding the policies for an individual seller. The don't allow an individual to sell internationally. If you want to sell internati... See more

Company details

  1. Payment service
  2. Card processing service

Information provided by various external sources

Payment Gateway, Merchant Accounts and Online Credit Card Processing Services offered by CCAvenue, South Asia's biggest Payment Gateway and Merchant Accounts service provider. Accept Visa, MasterCard, American Express, Diners Club International and JCB...


Contact info

3.2

Average

TrustScore 3 out of 5

24 reviews

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3.2

All reviews

(24)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

I would have given them 0 rating if…

I would have given them 0 rating if there would have been an option.

I contacted one of the agent name Karan from sales team all the information was given to us was a total lie.
i requested for international payment gateway and i was given 2 option one was with a regular charge of around 5000 INR and other privilege package was of 35,000 INR in which i get account setup with 15 days However they took almost 40 days to setup account and before paying i clarified how our business works and then they offered the the 3d secure payment gateway and ended up saying that all the card users will receive OTP on their registered mobile number. However instead of OTP it always ended up asking the security questions which our customers ended up setting while activating their net banking and definitely no customers will share those answers because of which we did loose so many sales and half of the payment used to get decline because of not authorised payment as CC Avenue is an unknown gateway in united states.

Later on we did receive one of the dispute from our customers and cc avenue ended up asking us for the id proof of the card users. First of all they clearly informed us while using 3D payment gateways we never receive any dispute which was a another lie.

Then they ended up saying we did receive 5 more dispute which was a another lie as we spoke to our customers and they said they did not file any dispute and when we shared the same info with the CC Avenue team they responded as we being fraud because the IP Traces says we are in Uttrakhand . I don't know how come as we work in Gurgaon and it is a 5 years old organisation and they refunded all the amount we ever earned and charged through their gateway.

From the beginning all they did is to lie. Such a pathetic company and Fraudster company i have ever come across.

I will never ever suggest anyone to use their services and i am filing a complaint to Better Business Bureau as well.

18 November 2019
Unprompted review
Rated 1 out of 5 stars

These guys are full of crap

These guys are full of crap. Nothing is mentioned on there website regarding the policies for an individual seller. The don't allow an individual to sell internationally. If you want to sell international then you need to have a registered company and the worst thing is even if you have a registered company you have to ship the products from India or they don't accept your membership. Don't go with these guys, crappy policy and misleading information right on their website.

2 October 2019
Unprompted review

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