They pressed a youth size patch on an adult jersey and refused to correct it.
I purchased a 26/27 adult away jersey and opted to upgrade the premiership patch for this newly promoted club. I was very letdown when I received my order due to the fact they pressed a youth size patch on the sleeve of my adult medium jersey. I reached out to the club store and sent images of my jersey in comparison to other pl patch jerseys I own clearly showing the CCFC patch is half the size of a player size patch which comes standard for ALL adult jerseys. Instead of an apology and effort to fix their mistake the representative with their online shop doubled down writing…
"Looking at the jerseys, I think this is correct, some clubs use player patches on their jerseys for some reason but are usually only used for players and are made much larger so this can be seen on TV or from the stands when watching matches. The patches as standard are either adult or youth which looks in line with the one you have on your jersey."
If this was the case how is it that ALL of my other Premier League jerseys all have the player size patch? To add to my frustration I had to pay exorbitant fees including shipping, duties, and tariffs as an international customer. I’m very disappointed Conventy City FC. Hopefully you will take my review into consideration and apply the appropriate size patch to the appropriate jersey.