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CCL Computers Reviews 

32,633
•
TrustScore 4.5 out of 5

4.4

Computer Shop
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Review summary

Created with AI, based on recent reviews

Looking at 996 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and value for money on products, often highlighting excellent product quality and careful packaging that ensures items arrive in perfect condition. Many commend the fast and efficient delivery service, experiencing quick dispatch and on-time arrivals, alongside fantastic overall service and helpful communication. Conversely, a small portion of people felt dissatisfied with delivery issues, such as orders not arriving or experiencing delays and tracking problems. Some also reported difficulties with faulty items, poor packaging leading to damage, and unhelpful responses when seeking returns or replacements.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the speed and efficiency of... See more

Price

People report positive experiences with price, often highlighting great value, competitive pricing, and good... See more

Order

Customers consistently note positive experiences with order, praising the quick and easy process, with some... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a 9070xt Taichi 30 mins before cut off time for shipping next day delivery, card arrived next morning via dpd in perfect condition. Very happy with both card & the service provided by CCL :)

Rated 5 out of 5 stars

I had to return a faulty item, was checked, confirmed faulty and replaced in very quick time. On the back of that CCL assisted with a totally unrelated problem where the Customer services went above... See more

Rated 5 out of 5 stars

My 14yr old son bought a part to build his own PC and there was a mix up with what he thought he ordered and actually what he needed to build it. His mistake but Joshua and Tristan were extremely help... See more

Rated 5 out of 5 stars

"I can honestly say CCL Computers (cclonline.com) is a fantastic company. I had a nightmare experience trying to buy my first PC elsewhere and was scammed out of £900 by Gamer-PC. I strongly recommend... See more

Company details

  1. #67 of 83 best companies in Computer Shop
  2. #67 of 92 best companies in Computer & Accessories store
  3. #7 of 9 best companies in Drives and storage service

Written by the company

With over 23 years' of supplying IT components and PC building experience, you can trust CCL to build your perfect PC. CCL build an award winning range of PCs from great value family PCs to state of the art custom gaming rigs. You can choose from our most popular models in stock for speedy delivery, or you can have a PC individually designed for you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

33k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(32,633)

966 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great seller

Very carefully packaged, quickly dispatched and the best price I could find on the internet. Highly recommended!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

My Brother In-laws psu died. This was the best priced SFF psu and also a 80 plus gold rating. Great service.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Bought copy of windows 11

Bought copy of windows 11. supposedly the code was under the area i scratched to reveal it. it revealed nothing and appeared to be just a sticky paper label. these scratch areas are normally a thin silver film. contacted customer services and while their response has been quick they basically don`t want to know.

27 February 2026
Unprompted review
Rated 4 out of 5 stars

Fast build time and delivery

Fast build time and delivery, happy with the system, plays games well at 1440p.

Only reason it's not 5 star is Bluetooth wasn't working with my game controllers, after some investigating it appeared the driver that was installed was a generic windows driver. I downloaded the correct drivers from the motherboard manufacturers website and once installed, the Bluetooth worked fine.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

10 out of 10

10 out of 10, very fast delivery and customer service was very helpful. Would definitely recommend and will be ordering from here again

18 January 2026
Unprompted review
Rated 4 out of 5 stars

Bought some B grade motherboards from…

Bought some B grade motherboards from CCL, unfortunately a couple of them were missing some items, which shouldn't be the case for B Grade, I called up and spoke to a guy called Daniel, he took the details of the items I were missing and advised he would contact me via email with an update. After around a week of Daniel contacting various departments, the missing part arrived.

Well done Daniel, now that is what I call customer support!

CCL however lose a star for allowing them to be shipped without the item in the first place, or categorising it incorrectly (C grade) missing parts.

25 February 2026
Unprompted review

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