While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid if you can...

I had a boiler installed by David, he was very efficient and good at his job. I was happy at the time of installation. When I had to get in contact with him, he was friendly. If I had to give a review for this experience, it would have been 5*, no doubt.

However, the after service with Craig (the other partner according to the website) was appalling. He made an appointment to fix the issues and that was a struggle to make as he kept providing rebuttal saying the issue was our fault. He was incredibly rude. And before he claims that this is a fake review, as he has done with another review, it is not.

The boiler still has an issue and to this day, nobody has come to help.

30 November 2025
Unprompted review
Rated 1 out of 5 stars

No way to contact the company?!

Thermostat is broken so I tried to contact but their email bounces back, phone number is not in service and no other contact details on their website!

Added - I have a Thermostat (personal home use) with contact details for Expert Boilers as 01277560407 and email address confirmed by the website expertboilers.com

18 November 2025
Unprompted review
Expert Boilers logo

Reply from Expert Boilers

Hi this appears to be a false review we have no record of working for yourself , could you please shut down this false review I believe you have the wrong company

Rated 5 out of 5 stars

Excellent company

Excellent company. Workmanship is out of this world and very tidy way of working. Dave and Harley were excellent in replacing my boiler. I very highly recommend these guys in any gas or boiler replacement needs. Brilliant thank you.

Chan.

3 September 2021
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Installed a new boiler at my uncles flat in Tottenham, did a great job. Keen price too.

7 May 2021
Unprompted review
Rated 5 out of 5 stars

To job!

Had several issues with other heating companies. Phoned CCS after being recommended and they had an engineer round within 6hrs of calling and had the problem fixed by the end of the day.. top job!!

6 May 2021
Unprompted review
Rated 5 out of 5 stars

House refurb

I asked Craig and his colleagues to isolate a few pipes and re locate rads/ boiler. All work was carried out to a high standard, carried out promptly and with no fuss. Would highly recomend

30 April 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I have used Craig and the team to previously install and subsequently service my boiler. I also used them to install a shower. They are always polite, attentive and prompt. I cannot recommend them highly enough.

29 April 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look