Very bad experience.Because of late delivary i cancelled my product and now they are charging me 389dkk shipping charge where the prodcut price is 1285dkk.Its really sad and bad experience
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As previously, shopping from CDON was a good experience. Unfortunately one of me items, a film, was damaged in the cover. Nothing special, but for someone like me that collects films, it was a bit an... See more
The worst service ever. No accurate updates on when the item will arrive. Late and no correct answers from customer service. Even the Chinese companies are better than Cdon. They should be better than... See more
I took a chance with this product, and fortunately it turned out to be nice. These days, it's hard to know what quality you're getting by buying “phone supplies” on CDON. Fortunately, it was good... See more
Company replied
Company details
Written by the company
Vi finns där för de små ögonblicken i vardagen. En glödlampa som behöver bytas. Ett verktyg för den lösa skruven. En ny vattenslang till trädgården. Och vi finns där för de stora ögonblicken, när drömmar slår in. Soffan till den första gemensamma lägenheten. Spelkonsolen som stått högst upp på önskelistan. Den första mobilen - någonsin. Vi är en shoppingdestination där utvalda säljare erbjuder dig miljontals produkter inom olika kategorier. Du hittar allt från gaming, leksaker och elektronik till trädgård, skönhet och produkter för dina husdjur. Prylar för livet helt enkelt. Vi är inte bara en marknadsplats. Vi är en del av din vardag.
Contact info
Stockholm, Sweden
- support@cdon.com
- www.cdon.se
3.0
Average
65k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great 👍🏻 party on 🍺🍾🥂
30 November 2023
Product is well packed and complete
Product is well packed and complete! It was easy to assemble... worth the price! Delivery is pretty quick and systematized!
30 November 2023
Supersnabb leverans!!
4 December 2023
Quick delivery and good quality.
2 December 2023
Hello
Hello! Change delivery company. The company does not provide sufficient information about the delivery of the order. Delivered at an inconvenient time.
29 November 2023
There is aa nail sticking out in the sled nail sticking out in the…
There is a nail sticking out in the sled, my child could cut his hand on it. I'm disappointed . I wrote to you, but of course no one can answer me. I won't buy anything from you again
29 November 2023
Do NOT recommend
Do NOT recommend! Charger does not fit good enough in the phone. It has to be in a certain angle or else it does not charge. Once attached in the right position, one must not move the phone as it will stop charging.
30 November 2023
bra bra bra bra bra
28 November 2023
Shipped one instead of two and broken product
I had ordered two Lumie Zest wake-up lights at over 2000 sek each. They were shipped from The Netherlands. Only one of them was delivered in the shipment. The delivery note stated that the package contained two.
The package for one that was delivered had already been opened and moreover it does not work. It won’t charge and is 100% dead.
Seriously. My first time buying from CDON and certainly my last time.
The Dutch company handling the order is called Vacati.
2 December 2023
Amazing shopping experience
It was an amazing experience! I have previously bought products from another seller through CDON and has some issues, but this time my item came very fast and easy directly from cdon. Checkout was so smooth
1 November 2023
Fast delivery and well organized web…
Fast delivery and well organized web page, and purchasing process
1 December 2023
bra iphone xr
1 December 2023
Good quality.
1 December 2023
Yeelight is terrible
I bought a yeelight (Ceiling Light C2001R900), it doesn't compatible with the current socket, which is quite general in Sweden with a hook on the ceiling. I need to remove it and connect the cables to yeelight backboard following the manual, and the backboard needs four screws which means drilling in the ceiling.
After I did all the things above, I realized the hooks for mounting the shade to the backboards are broken, not only one hook, but almost all the hooks.
I reported this and didn't get any response from the seller for two weeks! And then they said this lamp is sold out and they can't send me spare parts of the hooks, and they said they don't know when they get the product again!
It's a terrible shopping!
13 November 2023
How can you send me the used product
How can you send me the used product? Someone returned this one and you sent me directly? My god... I felt so bad and I don't even keep this one. I want to return this.
29 November 2023
Supersnabb leverans
25 November 2023
The product is good
24 November 2023
Perfect and fast service
22 November 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.