CD Universe Reviews 391

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

None of the company phone numbers work. They don't respond to emails, and I have sent MULTIPLE emails trying to redirect my shipment to the correct address. I receive no response at all.

Rated 5 out of 5 stars

Well, so far, so good, CDU has a great selection, as I'm looking for older titles it does come as a shock I've been able to find so many. I'll have an update when they come in, but I'm looking forward... See more

Rated 5 out of 5 stars

CD Universe is simply great! I have been ordering music CD's and movie DVD's for over eight years. When all other sources failed, CD Universe came through. The music and movie selection is outstanding... See more

Rated 5 out of 5 stars

Hi ! Cd Universe has always been a reliable music purchasing choice. They have a very large music catalog to find what you are looking for, and can most always ship very quickly. Problems don't of... See more

Company details

  1. Music shop
  2. Gaming services
  3. Hobby shop
  4. Film rental store

Information provided by various external sources

Shop online at CD Universe for music CDs, movies, CBD Supplements, and more. The CD Universe store has excellent service and low prices.


Contact info

4.0

Great

TrustScore 4 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Without failure

Without failure , these people deliver . And variety is their NOIR DE ACCOMPLI !!
Thankyou CD UNIVERSE ... for a BIG part of my CD LIBRARY !!! LOVE YOU ❤️ ❤️

5 March 2022
Unprompted review
Rated 5 out of 5 stars

A Customer for Life!

I am an avid customer of CD Universe because the selection is great, the prices reasonable and the service is prompt and efficient. Not only that, I receive my packages in a VERY timely manner. In fact, I prefer CD Universe over ANY other media website. I recommend them heartily!

25 February 2022
Unprompted review
Rated 5 out of 5 stars

I wasn't sure exactly which DVD to…

I wasn't sure exactly which DVD to order. The first thing Monday morning your Customer Service Rep, Andrew, answered my question promptly and even provided a link to find the DVD that I wanted. Very helpful and appreciated! Thank you Andrew.

7 February 2022
Unprompted review
Rated 5 out of 5 stars

My dvds were easily ordered

My dvds were easily ordered, just a few clicks, and they came quickly and discreetly. Prices are surprisingly low, as are shipping. Definitely the place to buy great dvds. The dvds themselves are very well made and interesting and worthwhile.

31 December 2021
Unprompted review
Rated 5 out of 5 stars

painless

painless, was just checking what was in my wishlist and had nothing for next week on the 25th so here i am.

13 December 2021
Unprompted review
Rated 5 out of 5 stars

Very impressive

Very impressive! Ordering was easier than I thought it would be. Lots of different ways to pay for purchases and lots of different shipping methods. If it gets here before Christmas, I will be totally sold!

10 December 2021
Unprompted review
Rated 2 out of 5 stars

Too many DVDs have problems

Too many DVDs have problems such as not starting out when they are inserted it into the DVD player or stuttering or stopping during playback. On some DVDs, the seams are so dark you can't see what is happening.

Too many of the DVDs have anal scenes that all the people like me don't like, condone, or appreciate.

Finally, when a DVD uses safe-sex practices, such as all the men using comdons, then "safe sex practiced" should appear in the description. Otherwise, the sexual experiences are compromised because it looks like they are fricking with dildos instead of with penises.

However, the one saving grace of this site is the woman who does customer service. She is thorough, attentive, patient, and compassionate. Working with her has been such a pleasure. If only the products were as consistently as superior as she has always been. - Jeans Delano Dixon-Johannson

6 December 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look