The customer services team were 5-Stars. We had a tricky situation where an expensive amp wasn’t working. Customer services shipped us an alternative amp at cost even though we had held the original... See more
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Review summary
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What people talk about most
Reviews shaping this summary
First time I have tried using this company, delivery was on time and everything as expected. My builder put up the speakers and cabling to the Amp without any issues. The sound quality is perfect! It... See more
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I bought a 7.1 in wall and ceiling speaker set up from the specialist audio company. Although I did the research for the set-up myself, they had everything I asked for, at the best price I could find... See more
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We got in touch with Specialist Audio when we were asked by our client to install some wireless speakers as part of an office refurbishment. Our usual wholesaler wasn't able to help with the informati... See more
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Company details
- #1 of 39 best companies in Hi-fi shop
- #1 of 23 best companies in Audio-visual equipment supplier
- #4 of 192 best companies in Electronics store
- #1 of 9 best companies in Home Theatre Shop
- #1 of 31 best companies in Home audio shop
About The Specialist Audio Company Limited
Written by the company
The Specialist Audio Company is at the forefront of high quality home audio and architectural speaker systems. We are dedicated to helping our customers plan, purchase, and install fantastic products for everyday audio enjoyment, and we pride ourselves on our outstanding customer service. We’re particularly focused on providing integrated audio solutions which allow our customers to enjoy music, movies, gaming and sports in high quality with minimal impact on interiors.
To ensure our customers get the very best shopping experience and assistance for their project, The Specialist Audio Company operates a number of websites to cater for individual requirements.
Ceiling-Speakers.co.uk is dedicated to helping clients build high quality integrated home entertainment systems for music, film and gaming. It provides the UK's definitive resource to help you plan, purchase, install, setup and enjoy a range of quality home audio solutions. Our highly experienced team of experts, along with our carefully curated product line-up, will help you achieve audio nirvana regardless of your product knowledge.
CeilingSpeakerWorld.co.uk is quite possibly the UK’s best online retail store for custom installation speakers, multi-room audio equipment, and home cinema products. If you already know which combination of products you need, then Ceiling Speaker World is the place to visit, with its extensive product catalogue from quality manufacturers, competitive prices, package deals, and large stocks available for free next day delivery.
SpeakerPoint.co.uk is home to all things audio for the home, garden, and on the move. With an extensive product catalogue consisting of great products from quality manufacturers, hard to beat competitive prices, great value package deals, and free next day delivery, Speakerpoint is the perfect place to browse for your next audio purchase.
The Specialist Audio Company is proud to be a Sonos Platinum Dealer, and we know their products inside and out. In fact, all our staff use Sonos in their own homes! So when you buy Sonos products from us, you know you’re getting the very best advice and professional aftersales support.
Contact info
Plough Lane Studios, 7 Plough Lane, TW11 9BN, Teddington, United Kingdom
- 01932 505124
- sales@specialist-audio.co.uk
- www.ceiling-speakers.co.uk
5.0
Excellent
2k reviews
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the best i ever heard
5 July 2024
Unprompted review
Great service from Tom..
I called for some advice late on a Friday near 5pm, received some great advice without any rush, we were on the phone for over 30 mins.
Made an order a few days later, turned up fast and well packed, great service overall.
11 July 2024
Reply from The Specialist Audio Company Limited
Hi Raj
Thank you for taking the time to leave us a review. We really appreciate it. I'm glad I could help recommend the right speakers for your requirements, and look forward to assisting you again in the future.
Kind regards,
Tom
The Specialist Audio Company
Reply from The Specialist Audio Company Limited
Hi GAvin
Many thanks for your kind words and 5 star review. It's great we were able to help you out on your speaker project and hope you get many years of enjoyment out of it. We really appreciate your review, thank you very much.
Kind Regards
The Specialist Audio Company
Fantastic service!
Tom was so helpful on the phone, really knowledgable and generous with his time. Fantastic personal service like the good old days!
12 July 2024
Unprompted review
Reply from The Specialist Audio Company Limited
Hi Storm
Good speaking with you, and thank you for taking the time to leave us a review. We pride ourselves on offering helpful straightforward service along with excellent product knowledge to ensure our customers get exactly what they need. Probably something which is getting rare these days! But I'm glad I could help you with the speakers, and if we can be of any further assistance in the future please let us know. Good luck with the build.
Kind regards,
Tom
The Specialist Audio Company
Reply from The Specialist Audio Company Limited
Hi Steve,
Many thanks for taking time to leave us a review, it is very much appreciated. And very happy we were able to help out on this occasion, we hope you enjoy your speakers again for many years to come.
regards
The Specialist Audio Company
Great products and service as always
Needed some additional ancillary items to reconfigure a previous order, quickly. Ordered by email and was ready for collection on arrival an hour later (to save me waiting till next day for delivery)
Great products and great service as always ⭐️⭐️⭐️⭐️⭐️
25 June 2024
Reply from The Specialist Audio Company Limited
Hi Prak,
Thank you for taking the time to leave us a review. We're glad we could hep you again and really appreciate the feedback.
Kind regards,
The Specialist Audio Company
Excellant company with great customer…
Excellant company with great customer service.
No issues and the technical advice was superb.
Highly recommend.
28 June 2024
Reply from The Specialist Audio Company Limited
Hi Nicholas
Thank you for taking the time to leave us a review. We're glad we could help and really appreciate the feedback.
Kind regards,
The Specialist Audio Company
Brilliant service and price
Brilliant service and price. I ordered it on Saturday and it was here on Monday.
17 June 2024
Reply from The Specialist Audio Company Limited
hi Paul,
And many thanks for taking time to leave us a review, it is very much appreciated. We were very happy to help on this occasion for your requirements.
regards
The Specialist Audio Company
Amazing Service
Attention to detail is amazing listened to all my questions and gave extra information where needed.
21 June 2024
Reply from The Specialist Audio Company Limited
Hi Jay,
Many thanks for your kind words and 5 star review. It's great we were able to help you out on your ceiling speaker project and hope you get many years of enjoyment out of it. We really appreciate your review, thank you very much.
Kind Regards
The Specialist Audio Company
Exceptionally quick service
Exceptionally quick service - next day delivery although order placed minutes before courier collection
14 June 2024
Reply from The Specialist Audio Company Limited
Hi Andrew
Many thanks for the service review. We really appreciate the feedback, and look forward to helping you again soon.
Kind regards,
The Specialist Audio Company
Reply from The Specialist Audio Company Limited
Hi Mark
Many thanks for taking the time to leave us a review. We really appreciate the feedback, and we're glad we could help.
Kind regards
The Specialist Audio Company
Super efficient and responsive
17 June 2024
Reply from The Specialist Audio Company Limited
Hi Andrew
Many thanks for the service review. We really appreciate the feedback, and look forward to helping you again soon.
Kind regards,
The Specialist Audio Company
Super helpful!
Tom has been beyond helpful with his knowledge of the product, market and has given some very valuable advice! Once ordered everything arrived timely and well packaged. Definitely will continue working with The Specialist Audio Co.
17 June 2024
Reply from The Specialist Audio Company Limited
Hi Elena
Thank you for taking the time to leave us a review. We really appreciate the feedback. I'm glad I could help and good luck with the projects.
Kind regards
Tom
The Specialist Audio Company
Great value for a quality product with outstanding customer service.
Jake at Specialist Audio Company promptly answered my telephone call, unsure what was needed to achieve a desired ceiling music system he confidently took time to discuss the Sonos system and talked me through steps to set it up. Reassuring me should any assistance be required by contacting them a team member would talk us through setting it up.
His honesty to say the Amp was out of stock at that time & promised he would contact me as soon as a new stock arrived. The following day as promised Jake contacted to confirm stock had in fact arrived.
Immediately placed our order with free delivery which arrived the next morning.
Can’t wait for our build project be completed & the Sonos ceiling speaker package to start vibrating our chosen tunes.
I would highly recommend The Specialist Audio Company, great value for a quality product with outstanding customer service.
14 June 2024
Reply from The Specialist Audio Company Limited
Hi Jayne
Many thanks for your kind words and 5 star review. It's great we were able to help you out on your ceiling speaker project and hope you get many years of enjoyment out of it. We really appreciate your review, thank you very much.
Kind Regards
The Specialist Audio Company
Reply from The Specialist Audio Company Limited
Hi Denise,
Many thanks for taking time to leave us a review, it is very much appreciated.
We hope you enjoy your new speakers for many years.
regards
The Specialist Audio Company
Items shipped promptly and well…
Items shipped promptly and well pacakged.
Yet to install speakers
12 June 2024
Reply from The Specialist Audio Company Limited
Hi Martin,
Many thanks for taking time to leave us a review, it is very much appreciated.
We hope you enjoy your new speakers for many years.
regards
The Specialist Audio Company
Excellent unpushy advice from Tom and…
Excellent unpushy advice from Tom and easy transaction/delivery
5 June 2024
Reply from The Specialist Audio Company Limited
hi David,
Many thanks for taking time to leave us a review, very much appreciated, and only too pleased to have been able to help you on this occasions.
regards
The Specialist Audio Company
Great advice, prices, service and support
I first bought some speakers from Ceiling Speakers for my TV room to replace some that were originally with the house. After much good advice I chose some JBL which massively improved the sound and TV watching experience.
When I needed some speakers for my bedroom they were my first port of call and found me some great speakers at a great price which they bundled with a Sonos Amp and all delivered next day.
When I had some install problems (not with the new Amp) but the rest of my Sonos System they even helped with that - calling back immeditaley unlike Sonos.
Any new speakers or Sonos components and I know where to go.
5 June 2024
Reply from The Specialist Audio Company Limited
Hi Martin,
And many thanks for taking time to leave a review, it is much appreciated And only too happy to help with all the Sonos, we all use Sonos here ourselves so hopefully we can help as come across all issues most have from one time or another . it is one of the reasons to buy Sonos or similar brands from a specialist in Audio who will go the little extra to help out, where as a lot of High Street retailers really do struggle with the technical back up required for most.
We hope you enjoy your system now for many years to come.
regards
The Specialist Audio Company
10/10
Stock, speed and customer service all 10 out of 10
Items is stock , sent out same day (safely received next one) and friendly staff to make this happen.
Thanks a lot .
I'll be coming back for more
30 May 2024
Reply from The Specialist Audio Company Limited
Hi Marcin,
And many thanks for taking time to leave us a review, it is very much appreciated. We were also only too happy to help on the speakers you were looking for for you install, we wish you very good luck with your ongoing project.
regards
The Specialist audio Company
Great experience all round
Great experience all round. Website was great, customer service and recommendations were spot on and my order arrived on Saturday which I wasn’t expecting. Would high recommend these guys.
31 May 2024
Reply from The Specialist Audio Company Limited
Hi Ross,
Many thanks for taking time to leave us a review, it is very much appreciated. Also very happy to help on this occasion for your outbuilding music requirements, and hope it proves many many years of enjoyment.
regards
The Specialist Audio Company
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