communication is completely cut off internally and externally. No item was ever delivered after the company shipping to wrong cities and failing to notify several times, theyre trying to go around l... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
communication is completely cut off internally and externally. No item was ever delivered after the company shipping to wrong cities and failing to notify several times, theyre trying to go around l... See more
Company replied
They were very quick at responding and keeping me updated with delivery information. My bag arrived and I love it, quality is fabulous. After sales is excellent as I had a minor problem with the zip o... See more
Awful! Scam scam scam! Ordered some minimiser bras, eventually arrived months after many emails- terrible bras- sizing ridiculously small. Contacted them and asked for a return as their website says... See more
Company replied
I purchased a bag and sandals and was very surprised by how swift they arrived, also they are fantastic quality. Never doubt them, they communicate well and they are on top of their dispatches. Will d... See more
Celiora.com is your go-to online store for stylish fashion products, including trendy clothes, chic bags, and must-have accessories. We’re passionate about delivering quality, affordable style to elevate your wardrobe. Shop with confidence and join our community of fashion lovers!
71-75 Shelton Street Covent Garden,, WC2H 9JQ, London, United Kingdom
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a scam, no communication. Products are awful, nothing looks like they are on the website. They changed their name from Celiora London to Zurich. I wouldn't recommend buying from this place.

Reply from Celiora
Stay away they are in china communication is really bad and the product is poor! Can’t get money back!
Do not order from here ! Nothing is as it looks on the website ! Absolutely shocking !!!!!! Tried to send the shoes back and still no reply ! if no reply I will be making a claim back with my bank
Bags are not what they show on the website. Obviously for the price you know you are buying knock off stock but what you get is not what is advertised on the website.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.