Cellification Reviews 202

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the products, often highlighting the quality and accurate descriptions. Many appreciate the competitive pricing and the reliability of the delivery service, with several mentioning fast shipping and timely arrivals. People also praise the helpfulness of the staff and the ease of the ordering process. However, some people were dissatisfied with their orders, citing issues such as receiving incorrect items or items not matching the description. There were also instances where customers experienced unexpected order cancellations without clear explanations. A few reviewers also mentioned slow shipping procedures.

What people talk about most

Product

Users describe positive interactions with products. Many customers praise the accurate product descriptions,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and reliable... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers praise the easy ordering process, quick... See more

Quality

Clients share positive opinions on quality, with many praising devices arriving brand new, unlocked, and... See more

Price

Reviewers mention positive feedback about price. Many customers found great deals and excellent prices, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got a phone recently from here. Experience using this device has been smooth. It connects quickly on my carrier and signal strength stays stable indoors. The screen buttons and speaker feel well balan... See more

Rated 5 out of 5 stars

very good knowledge reps placed an order they deliver the same day using local delivery service. same day shipping only cost $10 they also helped me to setup the phone very happy with my purchase and... See more

Rated 5 out of 5 stars

Found exactly what I needed for my elderly father who wanted a simple flip phone. The Verizon unlocked device works perfectly and the price was significantly lower than retail stores. Shopping experie... See more

Rated 5 out of 5 stars

This is my 2nd experience with buying from them. They offer good deals and their shipping is reliable. I would recommend doing business with them. Their catalog is big and they are very helpful and co... See more


Company details

  1. Mobile Phone Shop
  2. Electronics store

Written by the company

Cellification.com | Cellular Gratification - Unlocked Cell Phones T-Mobile ATT GSM IDEN CDMA Apple Blackberry Sprint Verizon (Canada) Rogers (Canada) Bell (Canada) Telus Alltel Casio HP HTC MetroPCS USCellular Cricket Nextel Boost Kyocera LG Motorola Nokia Palm Panasonic Pantech PCD Samsung Sanyo Sidekick Sony Ericsson ZTE Wireless Accessories ZZZdec09 unlocked cell phones, cellular, mobile, wireless, alltel, att, cricket, tmobile, verizon, sprint, nextel, us cellular, gsm, cdma, unlocking, no contract


Contact info

4.0

Great

TrustScore 4 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 41% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a close friend of the family lose…

Had a close friend of the family lose her phone after years of having her antique galaxy s5, due to its old technology and died one day. After trying to convince her for so long to move into iphone and go to the apple store she insisted to stick with an android and to find her something good at a very affordable price. After a bit of research we both bumped into cellification. After researching cellification and its partners and reviews, we have decided that we would get her the galaxy A72, a good phone for a good price that will supply her needs. Knowing in the back of our minds many people had a great experience with this company and its partners we had a high hopes that things will go straight. And the expectations were accurate, and now I haven’t heard from that old family friend for three weeks and im happy seeing her with my mom enjoying her new phone while i have all the peace in the world away from her. Thank you cellification!

4 March 2023
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

Buyer beware. This company goes by cellification and cell2get. Their address is impossible to find, and their contact number is rarely answered, so any problems take a PT job to track down. The new phone I ordered, arrived a month and a half later, after 2 tracking attempts - one which was from China. The phone was advertised as 'new', but arrived used,obviously refab in China. The buttons were worn, no instruction book included, and the battery died within 10mins after a full charge. Both company 'names' are rated "F" with the BBB. Wish I would have checked.

8 January 2012
Unprompted review
Rated 1 out of 5 stars

Fraud and Liars DO NOT BUY FROM THIS COMPANY!!!!

I ordered a i776w motorola phone on October 4th, (Shipping was to be within 10-14 days), I called on October 12th to find out where my phone was and was told it had shipped out that day. After a few days when I didn't receive the phone I called again and was told "again" it had just shipped out that day. I got the phone on October 22nd. So, the phone was late but it was here. Then I opened the box, no manual, nothing wrapped in plastic, and not the phone I ordered. I was sent a boostmobile phone, not the one I paid for on their website. (I printed pictures from the website of the one I ordered.) This company says BRAND NEW PHONES, FACTORY UNLOCKED!!!!! I took the phone to my carrier, and tried to activate the phone because when I put my sim card in the phone it said "enter special code. "
Come to find out, this phone is an "ACTIVE ACCOUNT" with another customer from boostmobile. I called and talked to Cellification and was told they don't carry the phone I ordered, and to send the phone back to them for a refund. I asked for a return mailing label, because after all this was their lie, fraud, whatever you want to call it...they refused to send me a mailing label and their is no way I would trust them to refund my money if I send the phone back. The company didn't want to explain why the phone was active in another account, nor why they didn't even have the phone that is listed on their website. I contacted my credit card company and disputed this charge with a reason. I am also contacting the BBB.
I would advise anyone NOT TO BUY FROM THIS COMPANY!!!
olivia
Carson City, NV

30 October 2011
Unprompted review
Rated 5 out of 5 stars

those guys are the best

A coworker recommended this store based on his mother’s cousin’s girfriend’s experience (how’s that for word-of-mouth!) and now I’m doing the same after three hassle-free purchases in a little over a year!

25 June 2011
Unprompted review
Rated 5 out of 5 stars

lowest price i could find online

I didn’t like the prices anywhere else and then finally found exactly what I needed at the lowest price around. I was even more amazed at the service, which was quick and no problems. Great company, I will definitely keep them in mind for all future cell purchases!

5 June 2011
Unprompted review
Rated 1 out of 5 stars

Rip Off Bad Company!!!

First the company sent me the wrong model. I ordered a New HTC HD2 T9193 TELSTRA - UNLOCKED Cell Phone. They sent me a T-mobile branded model which does not work on the same bands. Second it was used and scratched up were some one had been working on it. I have tried to contact the the company via email and phone with no response from the company. Third the day after they charged my credit card I had 5 un authorized charges on my card and had to cancel it do to the fact it had been had. Buyers stay away from this company!!!!!!!!!!!

4 June 2011
Unprompted review
Rated 4 out of 5 stars

the phone arrived but was missing a charger but good service

I ordered BlackBerry 9700, I needed it urgently before a trip abroad, I called in the morning to place an order, the product was sent to me the same day and arrived within two days, But when it arrived it was missing a charger I called the store and they claimed a tech guy forget to put the charger back in the box after unlocking the phone I spoke to nice reprseintive he offer me a refund or to send me a charger overnight.i decided just refund my credit card for the charger they refund my credit card for the charger and I had to buy it in finland but great phone really enjoying it

6 April 2011
Unprompted review
Rated 5 out of 5 stars

Cellular Gratification Can Happen!

After a recent dispute with my wireless carrier, I felt it was time to untie myself from the burden of a cellular contract. I read reviews (here on Trustpilot of course) and decided to give Cellification.com a try.

There professionalism and knowledge of the product line has left me in awe. The sales representative helped me choose a cell phone that would best meet my needs (not pushy in any way) and the final result is one happy customer.

I guess their tagline holds true, I have now experienced true cellular gratification!

5 April 2011
Unprompted review
Rated 5 out of 5 stars

shipping was amazing quick!!

First, a word or two about their customer service: prior to purchase I called customer service for clarification about the device. I received a professional explanation to all my questions. Regarding the shopping experience on the site: excellent shopping experience. Very convenient quick. Serious and reliable customer service and responsible, with special emphasis for my age superstition me personally. The package arrived on time

5 April 2011
Unprompted review
Rated 5 out of 5 stars

Professional and courteous service

Professional and courteous service (especially their wonderful representative forgot her name =) the product arrived quickly even though i had to return it because I bought the wrong phone for my service provider. They refund my money in full; Recommendation of the store in the near future intends to buy additional products

5 April 2011
Unprompted review
Rated 5 out of 5 stars

Nice site cool staff will recommend

In January I bought via the site phone Sony Ericsson S700 I compare the prices and find cellification to be the cheapest for this phone model stuff was very professional, so I decided to buy there. I received the phone Within three days it came in a special protect packaging Today I got a call from the management of the site's a nice girl named song and asked me to my satisfaction. Nice site cool staff will recommend

4 April 2011
Unprompted review
Rated 5 out of 5 stars

professionalism of the company Cellification.com

I would like to commend the service and the professionalism of this company Cellification.com. I buys cellular devices from this company and I hereby very content from the professionalism and believe this company! Cellification i has alot of cell phones in the fair prices and accord an experience of service. Undoubtedly that this is the company that is recommended to acquire from her. There is not a situation that will leave unsatisfied. Is recommended.

28 March 2011
Unprompted review
Rated 5 out of 5 stars

Great price fast shipping

I purchased an iPhone unlocked. I was scared that the price was to good to be true but I took my chance and it worked out great would definitely buy again.

28 March 2011
Unprompted review
Rated 5 out of 5 stars

One of the most efficient internet stores

One of the most efficient internet stores - excellent, excellent service not seen until now and I buy a lot online. I ordered a Bluetooth headset and said it is quite urgent. Dawn (salesman) After a month I've had the rack ear, Dawn did not ask questions and he send me to the house two racks have Sapphire. I praise this store sure I'll get there again in the future I will recommend strongly to all people.

21 March 2011
Unprompted review
Rated 1 out of 5 stars

Horrible experience -- completely unresponsive company

I ordered an "in stock" cell phone which was never shipped, despite assurances from the customer service dept. that the back-ordered phone had been processed three weeks following order. So I cancelled and ordered another phone - in-stock with two day expedited delivery. According to the Cellification web site, the phone was "shipped" one week ago - there is no tracking number, customer service "voice mail" states that I will be contacted when a service rep is available, continued email messages are ignored. This company is a "rip-off" - buy your cell phone from a company with some level of customer service.

14 August 2010
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look