Cellspare Reviews 110

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the quality of the products received, often noting that parts are genuine, original, and work as expected. Reviewers frequently highlight the good packaging, which ensures items arrive safely and in good condition. Some consumers appreciate finding rare parts and report that the products are functional and durable. However, a significant number of people experienced considerable delays in delivery, with some waiting months for their orders or not receiving them at all. Many also report issues with refunds, stating that the process is difficult, delayed, or that they received only partial refunds or store credit. There are also complaints about receiving faulty, damaged, or incorrect products, and a lack of transparency regarding product authenticity and shipping updates.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and authenticity, with some customers reporting... See more

Order

Users describe ambiguous interactions with order, with many reporting significant issues such as orders never... See more

Delivery service

Consumers express significant dissatisfaction with the delivery service, citing prolonged wait times and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the authenticity and performance of... See more

Refund

Customers had negative experiences with refunds, often reporting significant delays and difficulties in... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Ordered item #694122 on Dec 1, 2025, from Cellspare.com. No shipping updates came despite repeated emails. They promised dispatch "within a week," then "refund if not shipped by Saturday," and final... See more

Rated 2 out of 5 stars

After 17 days from ordering, the tracking number is still not active, while the website states that the package would be shipped within 5-7 business days...

Rated 2 out of 5 stars

I ordered an Item which is listed as "In Stock" on their website. Immediately after they received the payment the order changed its status to "complete" I waited for a few days and asked... See more

Rated 4 out of 5 stars

I ordered a replacement for my Oneplus 10 Pro 5G phone's LCD with the modular frame (Black). It took quite long for the product to arrive but its authentic and guarantees originality. It safely reache... See more



Contact info

2.9

Average

TrustScore 3 out of 5

110 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

scam

2 months in email correspondence, nothing delivered, no refund

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Buy cheap, buy twice!

Ordered new battery for Asus Zenfone. Item was faulty - and does not work.
Company want me to send back to them for them to look at. However, it is prohibitively expensive to post back to India.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam Company - Avoid Buying from there

They are worst service providers, Will delay the product delivery and in case you opt for refund.. they have tedious condition ( refund in store points) so you won't be able to use that refund amount anywhere else..

Totally a scam company

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Company shouldn't be in business, DO NOT ORDER

Placed an order from them over 3 months ago, haven't received the item and have been getting constant lies from them in all communications. Contacted them before placing the order to verify "in stock" status, they confirmed. Then it's been nothing but lies and run around since then. Ended up having to file a dispute with the credit card company, since Cellspare's communication saying that they were going to cancel and refund my order was another lie. It's been over 2 weeks and my order status hasn't changed and no refund received (they said 2-3 business days... 2-3 weeks ago). I also told them to cancel the order 2 months ago if they couldn't provide tracking information "by the end of the week". At the end of the week, they provided tracking information, but it has simply said tracking information received since then. They created the tracking information, with no intention of shipping it, to stall and avoid cancelling

13 August 2025
Unprompted review
Rated 1 out of 5 stars

POOR QUALITY SPARES which doesnt last more THAN 3 MONTHS.

I had paid for an ORIGINAL DISPLAY of HONOR X9-5G, But was shipped with a copy of the same and it was defective because of lights coming out of the edges of the display. They refunded a part of the amount and I had to keep the display. From September-2025 the display was working till 17 th-November-2025 which is approximately 2.5 months only .The display stopped responding after 17th November2025. The product quality from Cellspare is of doubtful and and very low quality.

17 November 2025
Unprompted review
Rated 1 out of 5 stars

Is the parcel walking itself to us for delivery ?

Ordered a battery, which was sent a month after the order. When contacting the customer service (in order to have some explanations, because I know it can take time, but why send it a month after, when they also propose a fast delivery within 2 weeks), they replied that was ok, as it was still going to arrive within the estimated 45 days (!!!) delivery time.
Thanks for that great explanation guys.
So if you wonder, don't buy from them.

Edit 23/12/2025:
After more than 45 days waiting for my parcel, I have requested the refund (this was almost 2 weeks ago, and I'm still waiting for this parcel to show up) and I still can't believe what the customer support replied : " Will process your refund immediately once the negative feedback will be removed we asked the same thing before also".
I received the refund shortly after (and did not delete the review on trust pilot).
This is purely a scam, I'm sure they have never sent my order. Please be careful, do not buy from this company.

15 November 2025
Unprompted review

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