Bought a Pre owned Iphone 11 at Cellucity Online and not even 2 hours after getting it, it started restarting itself and it keeps going into recovery mode. This was the first time buying anything from... See more
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What outstanding service from Chris at Cellucity Point Mall in Sea Point! After struggling to get help with a SIM card at three other stores, I was feeling frustrated. One store even told me th... See more
Very disappointing — constant connection issues We bought 2 BOOMPODS AirTags for R1000 — a complete waste of money. They constantly lose connection, and even after several reset attempts (inclu... See more
A phone I bought online from Cellucity has a defect - within guarantee. It must be attended to. Cellucity has NO phone contact numbers for online sales/ attention. They do NOT reply promptly to req... See more
Company replied
Company details
Information provided by various external sources
Cellucity Is The Vodacom’s leading independent dealer. Apply For A Vodacom Contract, Buy Cellphones Online Or View Our Collection Of Dual Sim Phones.
Contact info
212 Buitengracht Street, Cape Town City Centre. Cape Town, 8000, Cape Town, South Africa
- 0214011300
- nic@cellucity.co.za
- www.cellucity.co.za
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Got the best service from cellucity…
Got the best service from cellucity canal walk. Their sales person Gareth was very professional and friendly. Would recommend to my family and friends.

Reply from Cellucity
Good service
Hi
Jared at cellucity Galleria mall was very polite and pleasant to deal with
He was well knowledged with regards to all your products n gave advise when unsure
Kind regards
N Govender

Reply from Cellucity
I can't find mobicred in the payment…
I can't find mobicred in the payment options.

Reply from Cellucity
Excellent service from Reon
I dealt with Reon at Cellucity, Pavilion. His service was brilliant. He even gave his cell number to WhatsApp at any time, day or night. He explained everything thoroughly and I received my fibre within 4 days after being told it would take between 4 - 8 weeks! Very impressive and I would recommend Reon anytime
During Lockdown it was both my birthday…
During Lockdown it was both my birthday and my son birthday on 23 April. He turned 13 and really wants a phone for birthday. I need to thank Cellucity for their patience on my queries on their page the service was excellent.
When the store opened at Kenilworth recently it was so good to see all the guys back, at the stage their was not a phone within our budget yet and we decided to wait a bit for our son's phone as lockdown created restrictions on our budget. But the guys at the store knows us as we purchase our accessories at KC and we love the vibe and friendliness
Sadly we heard one of the staff members contracted Covid and we wish them safety and a speedy recovery
But Cellucity you are awesome! Online and offline top class service

Reply from Cellucity
Cellucity at Galleria Mall
Cellucity at Galleria Mall, Amanzimtoti, is the best store with the most helpful staff. When you walk out there, you feel like family. They're friendly, efficient and just rocking it.
Awesome giveaway #cellucity #weareheretohelp
#staystrongsa #dontfeellickedown #veryexcited #flattenthecurve.

Reply from Cellucity
Fantastic service
Fantastic service, incredibly quick and very competitive price. No hassles smooth transaction good deal I would recommend.
I have to say I am really impressed by the speed of service!!! Top Marks !!

Reply from Cellucity
Pretty good
Cell phone is what I ordered. No thanks to FNB, their"system" made payment a prolonged pain.Cell phone is still not working, thanks to "lockdown"; too bad Cellucity didn't offer SIM -- I need Cell C sim on old number, and Cell C is closed during lockdown level 5. Hope Cell C is open tomorrow.

Reply from Cellucity
My order arrived fast
My order arrived. On the day it was supposed to arrive. Effective communication .

Reply from Cellucity
Your service was so excellent thank you…
Your service was so excellent thank you guys

Reply from Cellucity

Reply from Cellucity
After an initial hiccup with the…
After an initial hiccup with the courier company not picking up item as scheduled, alls well that ended well.
Thank you.

Reply from Cellucity
Not that bad
Not that bad. I order my cell phone online late evening. The following day nobody calls back or email l thought l was scammed because I never heard about them l just google. I did follow up the second day around 5pm l contacted them then l was given invoice online and track number. It was Thursday when l bought my cell phone and l received a it Wednesday the following week. It took me 6 days to receive it. They need follow up but l am happy l have my cellphone thank you cellucity.

Reply from Cellucity
Amazing Service from Arno from…
Amazing Service from Arno from Cellucity Paddocks (remotely at least)
Kept me up to date and helped the process despite not being in-store and during the lockdown.
Thanks a lot, Arno, really appreciate the effort. Would also recommend Cellucity got an amazing deal and free watches to sweeten the deal.

Reply from Cellucity
I am super impressed with superb…
I am super impressed with superb effective service and all promised deadlines were adhered to impeccably.

Reply from Cellucity
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