Have purchased products for several years from century supplements and they have always been of good grade and at an affordable price. Recently to my amazement the HCL nasal decongestant had drastical... See more
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Still waiting my order after 20 days. Be careful it’s a kind of scam because they will say it’s a long time 60 days delivery period to get your order, AFTER you ordered. Nothing about it on the websit... See more
The delivery to Ireland was extremely quick and their customer service get back to you quickly aswell. Not sure if ordered the right product as its not having any affect, so have emailed them to ask t... See more
Used this company for over a decade but not only had my latest order more than doubled in price but after 2 months it still never arrived. Usually it would arrive within day. They are blaming shippi... See more
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Company details
- #233 of 237 best companies in Fitness and nutrition
- #250 of 254 best companies in Health and beauty shop
- #69 of 70 best companies in Weight-Loss Service
Written by the company
Buy weight loss, sports, performance diet pills and health supplements and other vitamins at Centurysupplements.com
Contact info
3.1
Average
249 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
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My orders always turn up in good time
My orders always turn up in good time. There is good communication when it is required. I got a bit concerned recently when an order was very overdue. There was a postal strike! Not Century's fault. My order turned up when the strike was over. I will continue to use Century Supplements in the future.
20 November 2024
Reply from Century Supplements
Hi Dean,
Thank you very much for the kind and understanding feedback.
We really do appreciate your business.
Have a good evening.
All the best,
Century Supplements
Reply from Century Supplements
Hi Martino,
Thank you for the kind feedback, we really appreciate it :)
Have a great evening.
All the best,
Century Supplements
I had a query as the product was not…
I had a query as the product was not delivered within timescale. I had a precise explanation and received my order.
18 November 2024
Reply from Century Supplements
Hi Kathryn,
Thank you very much for the kind feedback and understanding, we really do appreciate it.
Have a great evening.
All the best,
Century Supplements
Absolutely dreadful service
Absolutely dreadful service ! I have placed my order at beginning of December and now it’s past mid January. Contacted them and was told I had to wait till Feb - contacted them again 2 days ago and they ignored me I’m furious! I have no products and don’t believe they have been sent as nothing takes this long and I’m out of pocket by £103. I want a refund and feel now I will have to escalate this by reporting this situation to the bank !
Update to other buyers: I was asked by century to tell them the order number so they would refund me but after messaging three times with this information they have refunded me only the £45.98 for order #1021818.
They did not refund order order #1022489 for £102.96 which is still outstanding!
This continues to be beyond dreadful service and shocking way to treat customers.
I have only received one refund !!!!
16 January 2025
Unprompted review
Reply from Century Supplements
Hello Emma,
Thank you for your feedback.
In your e-mail to us you advised that you were missing 6 units over 2 orders totaling £103, As those units are from two different orders we had to issue two separate refunds one for £45.98 & one for £57.02 back to the card you used to pay for the orders as requested.
Refunds can take 2-3 working days to show on your bank statement.
All best,
Century Supplements
I have used century supplements for 15…
I have used century supplements for 15 years and has always been reliable. However October 2024 I ordered some supplements and 6 weeks on no delivery. I contacted century supplements at the end of November 2024 via email and they sent me an email to say they had resent my order and asked me to confirm my address.
It's now January 16th 2025 and I still have not received my order
16 November 2024
Reply from Century Supplements
Hello Maria,
Thank you for your feedback.
We're sorry your shipment has not yet arrive with you.
Can you please provide your order id. The reference number you've added is not an id our store uses.
I can then look into this issue right away for you.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
Or please update your review to include your order id, we can then contact you directly to get the issues resolved.
All best,
Century Supplements
Always good customer service aways…
Always good customer service aways ready to help thank you century
15 November 2024
Reply from Century Supplements
Hi Edward,
Thank you very much for the kind feedback, we really do appreciate it :)
Have a great day.
All the best,
Century Supplements
Keeping in the loop about the postal…
Keeping in the loop about the postal strike. Then fast tracked Y order 48 hrs.
14 November 2024
Reply from Century Supplements
Hi Lyn,
Thank you very much for the kind feedback, we really do appreciate it.
Have a great evening.
All the best,
Century Supplements
Ordered two months ago - FIXED
There was a slight hiccup with a delivery taking months and, honestly, had a pretty bad experience at first, and werent planning on buying from them again. But after I contacted them again they amended the issue very very quickly and were very helpful. I can recommend them, but be aware there are sometimes some logistical issues. Product is exactly what i asked for, and for a reasonable price.
9 December 2024
Unprompted review
Reply from Century Supplements
Hello Jakub,
Thank you for your feedback.
We're sorry your shipment did not arrive as expected. Routing errors can occur that are outside our control once deliveries leave our warehouse. Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
We can then contact you directly to get the issues resolved.
All best,
Century Supplements
Diabolical - avoid
This is now the second time I have ordered products for delivery in the UK. Both times nothing was delivered and customer service has been less than helpful blaming the delivery service and giving me zero refund. I would not bother using them unless you are happy burning your cash!
6 December 2024
Unprompted review
Reply from Century Supplements
Hello Mike,
Thank you for your feedback.
We're sorry to hear your shipment has not yet arrive with you.
After searching our messaging system with the e-mail on your account i only see one e-mail from today December 6th from you advising that the order is missing, If you used an alternative e-mail to the one on your order to contact us could you please let me know.
If not could you send me a screenshots of the other messages you sent so that i can have our tech team look into why we don't see/ have them.
We would like to get any e-mail issues resolved right away.
Can you provide the second order id that is missing also, I can then look into this right away for you and get things resolved.
All best,
Century Supplements
They let you purchase items that they…
They let you purchase items that they don’t have in stock. 3 out of 3 orders not delivered. I asked them directly if there is a supply issue and they ignored me twice. Don’t order from here, you’ll have to wait a month for a refund every time your order doesn’t show (which will be EVERY order).
Edit:
I have now been contacted by them asking me if they could offer me something to remove this review, which I said I will only do if I receive the products I ordered. They then sent a blunt response like a stroppy teenager because I won’t accept a bribe (which would go “missing” in the post). Now that they cant sell their most popular product, they have resorted to theft and it’s so disappointing.
2 December 2024
Unprompted review
Reply from Century Supplements
Hello Rachel,
Thank you for your feedback, I see you have updated it but not included the information we requested to help you further. I need a full name, order ids or the e-mail address used to place the orders.
Again we're sorry your shipments have not yet arrive with you.
Can you please provide your order ids & e-mail address used to place the orders.
I can then look into this issue right away for you.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
Or please update your review to include your order id, we can then contact you directly to get the issues resolved.
All best,
Century Supplements
Order never arrived.
Order never arrived.
Order 1022077
Apparently had been resent. Still awaiting.
"Customer service" rep was very reluctant to send anything (product or refund) until I changed my review.
Review will change once product arrives.
3 November 2024
Reply from Century Supplements
Hello Amelia,
Thank you for your feedback.
We're sorry your shipment has not yet arrive with you.
Can you please provide your order id. The reference number you've added is not an id our store uses.
I can then look into this issue right away for you.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
Or please update your review to include your order id, we can then contact you directly to get the issues resolved.
All best,
Century Supplements
Been buying from century for years
Been buying from century for years. Good products and competitive prices.
31 October 2024
Reply from Century Supplements
Hi Lynne,
Thank you very much for the kind feedback, we really do appreciate it.
Have a great weekend.
All the best,
Century Supplements
NO ORDER NO MONEY BACK
I PAID FOR MORE THAN ONE ORDER AND NOTHING ARRIVED ,NO MONEY BACK AND THEY ARE JUST A SORT OF THIEVES. Two orders of 2023 and last on october 2024 So 3 orders paid and the same answer P:wait until....and then contact us....and always the same story ended with the charging card and no delivery What...add? Nothing good
1 October 2024
Unprompted review
Reply from Century Supplements
Hello Lo,
Thank you for your feedback.
We're sorry your shipment has not yet arrive with you.
Can you please provide your order id.
I can then look into this issue right away for you.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
Or please update your review to include your order id, we can then contact you directly to get the issues resolved.
All best,
Century Supplements
Reply from Century Supplements
Hi Robyn,
Thank you very much for the kind feedback, we really appreciate it.
Have a wonderful weekend.
All the best,
Century Supplements
Reply from Century Supplements
Hi Sophie,
Thank you very much for the kind feedback, we really appreciate it.
Have a wonderful weekend.
All the best,
Century Supplements
Accurate
Accurate, prompt and reliable from start of order, through to receipt. Thank You.
26 September 2024
Reply from Century Supplements
Hi Shaun,
Thank you very much for the kind feedback, we really appreciate it.
Have a wonderful weekend.
All the best,
Century Supplements
A great company
A great company, orders always arrives in good time, never had any problems with them and there products are great
3 September 2024
Reply from Century Supplements
Thank you Elsie,
That is very kind of you to say.
It's most appreciated :)
Have a wonderful evening.
All the best,
Century Supplements
Reply from Century Supplements
Hi Sarah,
Thank you very much for the kind feedback.
It's most appreciated especially at time where things have been a little crazy with the website swap.
Thank you for making our day :)
Have a wonderful evening.
All the best,
Century Supplements
Reply from Century Supplements
Hi Stephen,
Thank you very much for the kind feedback, we really appreciate it.
Have a wonderful weekend.
All the best,
Century Supplements
Been ordering from them for nearly 20…
Been ordering from them for nearly 20 years, never had a problem. Couple of times package got lost and got replacement without a hassle. Great customer care.
1 September 2024
Unprompted review
Reply from Century Supplements
Hi Lana,
Thank you very much for the kind feedback and for being a great customer, we really appreciate it.
Have a wonderful day.
All the best,
Century Supplements
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