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CEWE Reviews 

16,326
•
TrustScore 4.5 out of 5

4.3

Photo printing service
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See what reviewers are saying

Rated 5 out of 5 stars

I have been a client for many years, and I really like CEWE. It is easy to use and the printed albums are good quality. Never had any issues with the order or deliveries

Rated 5 out of 5 stars

I ordered a large photobook. It arrived yesterday and I didn't know what to expect when I opened the box, never having ordered anything like this before. I was blown away by the quality of the printin... See more

Rated 5 out of 5 stars

The software works well and the photobook looks great. Production and delivery was as promised, 4 working days for a normal order. It's a pity that CEWE does not provide it in English in Belgium, only... See more

Rated 2 out of 5 stars

La qualité des impressions photos n'est vraiment pas trés bonne du tout! Pourtant en fournissant des photos HD.. les photos sont sombre et la définition n'est pas trés bonne... Vraiment déçu et... See more

Company replied

Company details

  1. Photo printing service
  2. Decoration and Interior Design Store
  3. Gift shop
  4. Poster Shop

Information provided by various external sources

CEWE est actif dans le monde entier et est spécialiste dans le secteur de la finition photographique. Chaque jour plus de 3000 personnes traitent avec enthousiasme les commandes personnalisées de produits photo tels que les livres photo, les décos murales, les cadeaux photo, les calendriers, les cartes de vœux et bien plus encore.

Satisfait ou remboursé

Vous devez être satisfait, c'est notre objectif principal

Vous devez être satisfait, c'est notre objectif principal
C'est la raison pour laquelle nous mettons tout en œuvre pour que votre LIVRE PHOTO CEWE soit traité avec le plus grand soin et dans la meilleure qualité possible. Nous voulons que vous soyez 100% satisfait ! Si ce n'est le cas, nous sommes là pour vous aider ! Contactez s'il vous plaît notre service à la clientèle. Pour toutes les questions relatives à votre commande, notre service client se tient à votre disposition 7j/7. On est là du lundi au vendredi de 9:00 à 21:00 et samedi au dimanche de 10:00 à 18:00.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

16k reviews

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4.3

All reviews

(16,326)

947 reviews in the last 12 months

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Rated 1 out of 5 stars

Package delay

After 5 weeks, my package has not arrived. I know, the fault is at the post, but that time I ordered the photo-presents, CEWE confirmed, that my package will arrive before christmas. This has not happend and I was or I am still disappointed.
But I have to say, the CEWE Customer Service was very friendly. And I got 25% of the amount back (thats super nice, but in the end I didn't have my christmas presents, so you could keep it also)

4 January 2019
Unprompted review
CEWE logo

Reply from CEWE

Dear Miss Krebs,

We are very sorry for the inconvenience concerning the delivery of your package. Unfortunately, we have not been able to deliver it on time. We will do everything to make sure that this will not happen again.

Kind regards,
CEWE Photoservice

Rated 2 out of 5 stars

Average quality

Average quality
I am a bit disappointed this time. I do not know what happened.

14 November 2018
Unprompted review
CEWE logo

Reply from CEWE

Dear Mr. Villanueva,

We are sorry to hear that you are disappointed with the quality of the prints. We contact you about this to find a solution together.

CEWE photoservice

Rated 3 out of 5 stars

The quality was not as expected

17 October 2018
Unprompted review
CEWE logo

Reply from CEWE

Dear m. Van Herpe,

We are sorry that you are not satisfied with the quality of your order. We'll contact you to solve this problem as quickly as possible.

best regard
CEWE photoservice

Rated 5 out of 5 stars

It was my first photobook using CEWE…

It was my first photobook using CEWE (before I was using Shutterfly). Strong & comprehensive software - after a bit of time & practice, easy to use. I couldn't find the "how to manual", and had to figure it out by myself. Very quick turnaround from order to delivery. The quality of the photobook is very good as well. Definitely will continue to use more of CEWE in the future!

3 July 2018
Unprompted review

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