My tenant reported a leak on Friday at 16.15 and despite being open until 17.00 there was no answer and no response. I rang again on Monday morning and left a further 2 messages at 9.15am and 9.37am... See more
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See what reviewers are saying
We received first class service from start to finish from Quedgeley branch. All staff were consumate professionals and certainly made a very stressful process almost bearable. Special thanks goes to... See more
My first introduction to CGT was through Hannah Roberts as the agent. She was very capable and super helpful with helping us find the location and providing information above and beyond what most agen... See more
We've just let a property via the Tewkesbury branch and found Beckie and Becky a pleasure to deal with. Becky C in particular really helped me out with an issue that prevented me making a 150 mile... See more
Company details
Written by the company
Letting Agents covering Cheltenham, Stroud, Gloucester, Tewkesbury and Quedgeley/Kingsway.
Contact info
Promenade 119, GL50 1NW, Cheltenham, United Kingdom
- 01242253325
- lisa.kent@cgtlettings.com
- www.cgtlettings.co.uk
4.2
Great
164 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 24 hours
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This Agent cares only about your fees…
This Agent cares only about your fees nothing else!!!!!
I have had murders with them over my deposit even wanted to charge me for leaving Dishwasher Tablets for the next Tenant.
Just paid a £75 pound checkout fee which is a first in 8 years renting.
I left my place in better condition than it was handed over to me, they don't care about making sure the Tenant is ok just want to charge you for nothing.
Rent through them at your own risk !!!!!!!!!
5 September 2018
Unprompted review
I have been renting through CGT …
I have been renting through CGT Quedgeley for 7 Years and can not recommend them enough. When me and my partner found out we were expecting a baby we needed a bigger property (we were already renting off CGT at the time). i contacted CGT Quedgeley explaining this situation and they remained in contact with me and would call when they thought any properties that would suit our family came available. They truly went above and beyond for us. We are now happy in our new home thanks to all the girls in Quedgeley.
20 December 2017
Unprompted review
Save yourself the grief
After 15 years of rental all over the UK, I would never recommend CGT. Moved into a well presented house with a newborn and after a month it was clear this property was not fit with several rooms with black mould (regardless of venting). Issue raised and was clear it would be painted over by the maintenance team; as done so multiple times as told by said team. Once left the property they took 6 months to agree costs of repairs. They released our deposit in two stages both without our knowledge or consent!! Meaning it’s unlikely they are putting out deposits in an independent secure account as required!! All this is done with the bare minimum of communication and when you try and chase someone they are either on holiday for 2 months or have left the company, not great customer service. I should point out that we do also know that it’s very much the same as a landlord, the landlord in question here has taken their business elsewhere after years of messing around! They maybe the cheaper estate agents in Gloucestershire, but you do pay the price in other ways!
6 November 2017
Unprompted review
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