Charles Henry Peppiatt Reviews 33

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just picked this estate agents at random Charles and Henry are my son and grandsons names . Introduced to Dino Found him so polite and caring. He has arrange the viewing showed clients round and g... See more

Rated 5 out of 5 stars

Phanos did a stellar job helping us get housing on a short time frame. As new renters coming from the US he did his absolute best to get us into a flat without having to pay 6 months of rent up front.... See more

Company replied

Rated 5 out of 5 stars

Charles Henry Peppiatt were extremely helpful from start to finish. A couple issues within the chain came up however Phanos manage to save my purchase as well as the property I was selling. He was ext... See more

Rated 5 out of 5 stars

Great team! I placed a request to view a property through rightmove and Dino responded very quickly and lined up the viewing, though the initial property didn't suit, he managed to find other properti... See more

Company details

  1. Estate Agent

Written by the company

A forward thinking estate agency, specialising in residential rentals, property management, investments and sales. Currently working from offices in Southgate N14 and Kentish Town NW5 with our team set up to be able to provide assistance in assisting you with your property needs across North and North West London as well as parts of Central London. Our team are ready to help with property advice and deliver you the best possible service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just picked this estate agents at…

Just picked this estate agents at random
Charles and Henry are my son and grandsons names . Introduced to Dino
Found him so polite and caring. He has arrange the viewing showed clients round and got us an offer in no time . Absolute gentleman wouldn’t hesitate to recommend
To any one selling there property

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Phanos help got us our first flat!

Phanos did a stellar job helping us get housing on a short time frame. As new renters coming from the US he did his absolute best to get us into a flat without having to pay 6 months of rent up front. He personally reached out to the landlord to work out a rent scheme for us since we have no UK credit. We can't thank him and the Charles Henry Peppiatt team for being so helpful and kind.

20 July 2025
Unprompted review
Charles Henry Peppiatt logo

Reply from Charles Henry Peppiatt

Thank you so much for your kind words and for taking the time to share your experience!

We're thrilled to hear that Phanos was able to support you through the process of securing your first flat—especially under a tight timeline and with the added complexities of relocating from abroad. Navigating the UK rental market without local credit history can be daunting, and we're proud that Phanos was able to find a solution that worked for both you and the landlord.

We'll be sure to pass on your feedback to him and the rest of the team. We’re so glad we could help make your move a little smoother and wish you all the best in your new home!

Kind regards

Ben Felfeli
Charles Henry Peppiatt

Rated 5 out of 5 stars

Professional and Prompt

CHP were my first housing agent since moving to London, and despite all the scary stories I had heard before moving to the city about dodgy landlords and renting, they proved to be far from what I expected.

They have been prompt with fixing any issues we had with the house and our housing manager, Karen, was always extremely helpful and quick to book in any repairs and offer friendly advice for managing the house when we needed it.

Would reccomend them to anyone looking for a stable relationship with their housing agent and landlord.

4 July 2025
Unprompted review
Charles Henry Peppiatt logo

Reply from Charles Henry Peppiatt

Thank you for your feedback.

Rated 5 out of 5 stars

Flat purchase through CH Peppiatt through Dino Mustafa.

I bought a flat from CH Peppiatt through Dino Mustafa.
Dino was extremely helpful and managed to navigate the differences between me and the vendor very smoothly.
He made sure that the transaction was on track by keeping in touch with both the solicitors.
Because of Dino I would definitely use the agents again

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Dino - the estate agent of dreams!

After many hurdles faced trying to sell my property with another agent, I knew I needed someone I could rely on, who was transparent, professional and efficient. Dino went above and beyond in this. I listed my property with Charles Henry Peppiat and within a week secured a buyer. Dino knew I was keen to sell quickly and delivered with exceptional results. This process is super stressful, but Dino was amazing and alleviated many stresses. Without you, this wouldn’t have happened! Thank you so much from the bottom of my heart for everything!

24 January 2025
Unprompted review
Rated 5 out of 5 stars

We’re do I start

We’re do I start, looking for a property is by far one of the most stressful things a person can willing do. After dealing with so many unprofessional, not educated on their job, and just plain lazy estate agents we finally where graced with Dino! Dino went above and beyond his call of duty to help us with this whole process. He really understood on a personal level how important it was for us to get this property given that we are a new family. And he really connected with us on that. We would have regular updates and Dino would never turn away my call or my text. He always responded in a timely manner and showed extreme professionalism. He is an asset to your team and should be looked after. Thank you again Dino! Literally could not have done this without you mate!!!

24 January 2025
Unprompted review
Rated 5 out of 5 stars

great experience

we all know how challenging it can be looking for a home in london, however when on the dreaded hunt me and my partner were really impressed with CHP. All estate agents we engaged with were friendly, responsive, dedicated and supportive in any way they could be.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Did a viewing with Laura a few Saturdays ago. Her knowledge and experience was particularly helpful for me being a first time buyer. Would very much recommend Laura from Charles Henry Peppiatt!

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely thrilled with Laura's…

Absolutely thrilled with Laura's exceptional service in selling my house! From start to finish, she demonstrated outstanding professionalism, market expertise, and dedication. Laura's strategic approach and insightful advice ensured my home was beautifully presented and competitively priced. She kept me informed every step of the way, and her negotiation skills were top-notch, securing a fantastic deal. Selling a house can be stressful, but Laura made the entire process smooth and efficient. If you're looking to sell your home, I can't recommend Laura highly enough! Thank you, Laura, for an incredible job well done!

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

I had the pleasure of Laura handling the sale of my property. She was very knoweldgable of the area, helped me highlight my property to buyers and conducted a very well organised open day which resulted in several offers.

I would highly recommend CHP and Laura in particular to anyone looking to sell their home.

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Laura is a fantastic sales Negotiator…

Laura is a fantastic sales Negotiator she was on the ball with everything to do with our onward purchase .
As I am a first time buyer I had a lot of questions regarding the whole process .
She was extremely helpful during our viewing as well as over the phone .
Will be recommending Peppiatts to our friends and family !

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Thank you !

I was able to get my property listed and have it under offer within a month .
Many thanks to Laura who was very informative and gave me lots of feedback after viewings as well as keeping me in the loop about anything and everything .

Thanks again to the team at Peppiatts !

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Great team

Great team! I placed a request to view a property through rightmove and Dino responded very quickly and lined up the viewing, though the initial property didn't suit, he managed to find other properties that matched my criteria. My offer is now placed on hopefully my new home, fingers crossed I get to move soon 🙏

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Would wholeheartedly recommend!!

Charles Henry Peppiatt were extremely helpful from start to finish. A couple issues within the chain came up however Phanos manage to save my purchase as well as the property I was selling. He was extremely responsive and helped me get my dream home!! Without him being the person in the middle pushing both sides I don’t believe it would’ve gone through, so very lucky to have had him and would highly recommend to anyone selling!!

21 November 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look