Chacun Son Café Reviews 1,754

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Coffee shop
  2. Business-to-Business service
  3. Coffee machine supplier
  4. Coffee Roasters
  5. Coffee store
  6. Office equipment rental company

Information provided by various external sources

ChacunSonCafe.fr : Une sélection de café haut de gamme en dosette expresso ESE, grains et moulu et accesoires. Des machines expresso originales esthétiques et professionnelles.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

International shipping for 2 coffee canisters

I ordered two Planetary 500 grams coffee canisters, the ordered was processed quite fast and the package was sent from their location In France to East Europe Romania and it took just 4 days to reach me. Local postal office had no issues in delivering as the address was written in full and had all of the necessary details for contact. Pricing was great and a lot cheaper than websites that hold this product most, I found website is easy to browse. Very happy with them and I will purchase again .

10 June 2022
Rated 5 out of 5 stars

Service impeccable

Service impeccable. RAS

18 November 2021
Chacun Son Café logo

Reply from Chacun Son Café

Bonjour Pascal, un grand merci de la part de toute l'équipe ! Nous sommes ravis de vous compter parmi nos nouveaux clients

À très bientôt

Sandy de Chacun Son Café

Rated 5 out of 5 stars

Service au top!

8 December 2020
Chacun Son Café logo

Reply from Chacun Son Café

Merci Jean ! Nous sommes heureux de constater que vous êtes satisfaits !

Nous vous souhaitons de très belles fêtes de fin d'année

Sandy de Chacun Son Café

Rated 5 out of 5 stars

Très bon café.

5 December 2020
Chacun Son Café logo

Reply from Chacun Son Café

Bonjour Christian,

Un grand merci pour votre fidélité !

Nous vous souhaitons de très belles fêtes de fin d'année

Sandy de Chacun Son Café

Rated 4 out of 5 stars

Problem with delivery company, but Chacunsoncafe was very helpful.

As ususal when back in France I order my ESE pods. As I did already run of them I paid for the more expensive delivery by GLS in 48 hours if orderd before Midday. As this was Monday morning I expected the delivery sometimes on Wednesday. The tracking showed that the delivery will happen on Thursday. But when the parcel did not arrive I checked the tracking at GLS' website. They said the parcel could not be delivered (without any explanation) and would be delivered the next working day. Friday same story. I contacted chacunsoncafe through the website and received confirmation of my message. Nothing happens. GLS continues with the same stund Monday. Tuesday, Wednesday. I ring chacunsoncafe to be told that I have to send them an email. Phone complaint does not worlk. Sent email right away. Now I get a reply asking me to confirm the address and send a mobile number (which of course was already on the delivery address). Next day I hear back and am told that GLS will deliver the parcel on Friday and I will get the costs for GLS deducted from my next order. Friday nothing delivered and GLS does not bother. Who knows what will happen on Monday, but I am out of coffee for two weeks (as you can not by ESE pods in the supermarket anymore).
So my adives is: never pay for GLS if you live in a small village as GLS simly does not care!
Then Chacunsoncafe replied and sent a coupon code for the GLS fee of 10 Euros for my next order. They contacted GLS again on Monday and finally parcel got delivered on Tuesday, thats 15 days after order.

17 August 2020
Unprompted review
Rated 5 out of 5 stars

excellente qualité gustative

excellente qualité gustative. plus question pour moi de retourner aux dosettes maintenant

20 April 2020
Unprompted review
Chacun Son Café logo

Reply from Chacun Son Café

Bonjour Pierre, et merci pour votre retour d'expérience.

Considérant que vous ne retournerez plus aux dosettes, c'est une belle victoire pour nous ;)

À très bientôt !

Sandy de Chacun Son Café

Show reviews in all languages. (1,754 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look