I had an unusual request: sprockets and chains for a Scouting project. These folks were brilliant, not only finding the right product but also supporting the Scouts (which is a charity). Lovely human... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered Monday morning, arrived Tuesday morning. Could only be improved if they'd hand delivered and fitted them for me! Good range of products but searching through thousands of sprockets for a non s... See more
The online purchase was intuitive and easy. Shipping time was also fast, considering that this came from the UK and was delivered to the Philippines. The price is also fair. Will definitely purchase m... See more
First class service, quick, efficient. Had a chat with Matthew Rice who helped me select the right rear sprocket for my Bonny and then helped me through payment process as I was struggling. Highly rec... See more
Company replied
Company details
- #21 of 47 best companies in Motorcycle shop
- #9 of 19 best companies in Motorbike dealer
- #16 of 40 best companies in Motorcycle Equipment Store
- #15 of 24 best companies in Motorbike parts shop
- #1 of 2 best companies in Motorbike repair shop
Written by the company
Chains and Sprockets, founded in 2011, is a leading online retailer of motorcycle parts and maintenance essentials. We supply riders across the UK with premium chains, sprockets, filters, brake pads, clutch kits, and tools from trusted brands including RK, DID, JT, Renthal, Hiflofiltro, and EBC. Whether you’re a weekend rider, workshop professional, or motorsport enthusiast, we provide reliable products and expert support to keep your bike performing at its best. As the retail arm of Urban Moto Distribution, we also offer trade accounts and B2B solutions for garages and service centres nationwide. Visit our website or contact our team for fast delivery and expert advice.
Contact info
Monarch House, Long Leys Road, LN1 1DT, Lincoln, United Kingdom
- 01522589461
- general@urbanmoto.co.uk
- www.chainsandsprockets.co.uk
4.8
Excellent
890 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very efficient service
Very efficient service, it got home in less than two days since ordering. Recommended
13 December 2023
Great web site and quality parts
13 December 2023
chain breaker
The box of the tool arrived broken, but the tool was still in good condition and worked really well for the job.
4 December 2023
did every thing thay could to help with…
did every thing thay could to help with posteg problem witch was not there fault
thank you very miuch
4 December 2023
Kawasaki??? chain splitter/riveting tool
I brought this chain splitter/riveting tool based on the description implying Kawasaki were the manufacturer. There are a lot of similar tools on the market of unknown quality so this was important to me.
However, the tool I received has no branding on it at all and the Invoice states it is JTC-TOOL1-Red-BOX so I am a bit disappointed (especially as the box I received is actually black?).
The tool itself does seem to be good quality but I haven’t actually used it yet so will reserve judgement until then.
5 December 2023
1 Happy Punter
Quality, Yes
Value for money, Yes
Ease of ordering - Yes
Quick delivery - Yes
27 November 2023
g\great service and quick
16 November 2023
Cancelled my order.
22 November 2023
Ordered from Australia
Ordered from Australia. Brillant fast postage and great service !!!
This chain isn’t available in Australia :-(
Thanks chains and sprockets
12 November 2023
Used before fantastic company
15 November 2023
All good thanks
15 November 2023
I got what I ordered
I ordered different sprockets to stock in order to fit a chain conversion from 525 to 520 plus an extra couple of teeth for the rear sprocket to change the final drive. I had to use another site to cross compare dimensions and this made the process lengthy but I got what I ordered promptly. I'm happy with the end result.
10 November 2023
Item was in stock and despatched…
Item was in stock and despatched quickly decent price and arrived quicker than stated
9 November 2023
Reply from Chains and Sprockets
Hi Jens Nönnecke,
We understand the frustration caused by the unexpected customs process. For future reference, please note that customs charges are mandatory for all international orders.
Best regards,
Team Chains And Sprockets
from ordering on line to a speedy…
from ordering on line to a speedy delivery. A good comprehensive website.
7 November 2023
Great service
Great service purchased from chains and sprockets a couple of times good pricing and always arrives quicker than I expect
4 November 2023
Simple Process
Easy search using my bike, clear information on the different chains available, quick delivery, and everything arrived correctly.
26 October 2023
Unfortunately, I can't say much because England is not in the European Union, so I haven't received the ordered product yet. The procedures are ongoing. I have already paid customs duty (there was no
Unfortunately, I can't say much because England is not in the European Union, so I haven't received the ordered product yet. The procedures are ongoing. I have already paid customs duty (there was no information that you had to add customs duty to the price) and I am waiting for information from post.nl
10 October 2023
Reply from Chains and Sprockets
Hi M Dudek,
We understand the frustration caused by the unexpected customs process. We're glad to share that your parcel has been released and is now in transit via Parcel Force. All further updates regarding your delivery will be provided by Parcel Force service via email.
For future reference, please note that customs charges are mandatory for all international orders.
Best regards,
Team Chains And Sprockets
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