ChampagneDirect.co.uk logo
Visit website

ChampagneDirect.co.uk Reviews 

6,764
•
TrustScore 5 out of 5

4.9

Wine shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service, the user-friendly website with plenty of choices, and the exceptionally secure packaging that keeps all products completely safe during transit. People also love the wonderful product selection, competitive pricing, and helpful communication provided throughout the entire ordering process from start to finish. However, some people mentioned delivery problems such as parcels being left in incorrect locations or arriving on unexpected days that disrupted their plans. A few reviewers were also disappointed when seeking customer support and finding it difficult to resolve issues regarding missing items or product quality.

What people talk about most

Delivery service

Consumers express great satisfaction with the delivery service, frequently highlighting the super speedy and... See more

Product

Users describe positive interactions with product, consistently praising the excellent selection, competitive... See more

Service

Reviewers mention positive feedback about service, highlighting a consistently fast and reliable experience... See more

Order

Customers consistently note positive experiences with order processes, highlighting straightforward website... See more

User experience

Clients share positive opinions on user experience, consistently praising the platform for being easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found the gift I wanted for our friends 50th Wedding Anniversary and ordered online. BUT there was a telephone number to call which was answered (so reassuring when my Paypal payment didn’t appear... See more

Rated 5 out of 5 stars

We ordered a bottle of champagne for a wedding gift. We had not used this company before but we are SO glad we did. Great service from beginning to end. Ordering, confirmation of order, delivery infor... See more

Rated 5 out of 5 stars

Thank you for your very prompt delivery - I’ve never seen anything more well packaged in my life! I know that the recipient of this champagne will be delighted. Many thanks again, LeslieB

Rated 5 out of 5 stars

Christmas Champagne Bought a family member a bottle of vintage champagne as an extra-special Christmas Present. Arrived in a timely manner, excellently packaged, and was very tasty I am told!

Company details

  1. #5 of 79 best companies in Wine shop
  2. #7 of 82 best companies in Alcohol Store
  3. #5 of 38 best companies in Off Licence

Written by the company

The ChampagneDirect.co.uk website was launched in March 2010. Since then we've rapidly grown to become the UK's leading Online Champagne Retailer. We work closely with the finest Champagne Brands to offer our customers exclusive Limited Editions, Luxury Gift Packs & Glass Sets.

ChampagneDirect.co.uk

Written by the company

PRESTIGE CHAMPAGNE
We stock the finest Champagnes produced by the leading Houses, including Bollinger, Charles Heidsieck, Dom Pérignon, Krug, Lanson, Laurent-Perrier, Louis Roederer, Moët & Chandon, Mumm, Perrier-Jouët, Pol Roger, Ruinart, Taittinger & Veuve Clicquot.
FREE DELIVERY OVER £500
We offer Free Delivery on all Mainland UK orders over £500.
COMPLIMENTARY MESSAGE
For gift orders, we will print your personal message onto a gift card and enclose with your chosen products.

Contact info

4.9

Excellent

TrustScore 5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(6,764)

203 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A fast and reliable service.

A fast and reliable service.
I ordered a variety of half bottles, all of which arrived promptly. It is nice to see the great variety of different wines in varied bottle sizes all in one place.

30 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look