Chāmpo  Reviews 

12,391
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 4,691 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic quality of the items, noting that their fine hair feels significantly softer, well-nourished, and much healthier after regular use over a few months. People also mention that online ordering is extremely simple and that package delivery is remarkably fast and reliable. However, some people mentioned that delivery times can occasionally be very slow, leaving them waiting a long time for their parcels to arrive. A few other consumers also felt that the treatments did not provide the expected volume or improvements, leading to notable disappointment with the results.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting effective results for fine,... See more

Quality

Clients share positive opinions on quality, consistently highlighting that products make hair feel softer,... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently noting fast, prompt shipping and... See more

User experience

Customers had positive experiences with user experience, highlighting smooth sailing with online ordering.... See more

Order

Reviewers mention positive feedback about order, noting that online purchasing is easy and product quality is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve tried many products that supposedly improve fine hair and hair loss, but this is the only one that improved my hair. Others have left me with an itchy scalp and/or straw hair - not this. Thei... See more

Rated 4 out of 5 stars

Love these Champo products. I've purchased the pitta shampoo & conditioner, hair mask & growth serum several times. The fragrance is fantastic, a little product goes a long way. However my fine ha... See more

Rated 4 out of 5 stars

Im 8wks in using pitta system. Im 50yrs old in menopause. Blonde very fine thinning hair. I tried another expensive brand which done nothing so I have been very sceptical. I feel only now, small h... See more

Rated 4 out of 5 stars

I like dealing with Champo. The fact that their products are based on the Ayurveda system is refreshing and the Pitta shampoo is exquisite. It also is economical as very little is needed. Ordering is... See more


Company details

  1. #101 of 221 best companies in Beauty product supplier
  2. #47 of 108 best companies in Hair product shop

Written by the company

Chāmpo wash and care for hair is founded on ancient Ayurvedic principles with modern trichology and active botanicals for hair at its natural best.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12k reviews

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Asks customers to review

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4.6

All reviews

(12,391)

4,620 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It really works!

I love the hair oil, my hair completely grew back after I had children. I had two bald patches that were very obvious and I applied this religiously everyday for months and it really worked. I’m on my 4th or 5th purchase and I recommend it to everyone. Lovely quality product!

17 August 2026
Rated 5 out of 5 stars

Happy

Product arrived on time and intact, early days yet so we shall see

17 August 2026
Rated 1 out of 5 stars

I have woken up with swollen eyes 3…

I have woken up with swollen eyes 3 days ina. Row after using this product ! I have pictures to show

14 August 2026
Chāmpo  logo

Reply from Chāmpo

We are very sorry to hear this, Chloe.

We would like to reassure you that the ingredients used in our products are safe. We follow all the relevant guidelines to the strictest level and have all been assessed as safe for use by an independent, external toxicologist.

It would be really helpful if you could share more information and images of your allergic reaction so that we can assist you further and get this resolved for you.

Our team has reached out to you to help you.
We hope to hear back from you soon,

Chāmpo

Rated 5 out of 5 stars

The company's service is excellent

The company's service is excellent! I had an issue with my order and it was sorted out straight away.I have only been using the products for about a week and have already seen a noticeable difference in my hair which has been very dry since going through the menopause. I will be 60 in October and look forward to seeing how my hair looks and feels then.So far so good!Very pleased with my purchase.

17 August 2026
Rated 5 out of 5 stars

Great Quality Product

What this company is doing well is giving me a product that works - this for me was a repurchase and will be going forward to maintain healthy hair growth. Easy to order and excellent customer service - even when you hit a little delivery snag - couldn’t be happier.

17 August 2026
Rated 4 out of 5 stars

Love the product

Love the product. Makes my hair smell divine all day. Too early to tell regarding shedding results but appearance of volume improved

15 August 2026
Rated 5 out of 5 stars

🎉 Finally — haircare actually made for MY hair!

I absolutely love my Chāmpo experience! 💆‍♀️ Starting with the quick hair quiz to find my hair Dosha — mine is Kapha — so my routine is perfectly tailored to exactly what my hair needs. The packaging is stunning (Harrods quality!) and the products feel luxurious yet gentle.

💡 Results: Shampoo cleans deeply without stripping, conditioner nourishes without weighing down, and the Growth Serum is amazing — less shedding, noticeably thicker hair, and such a beautiful natural shine! ✨

Customised, clean, female‑founded, and actually works. Highly recommend taking the quiz — it takes 2 minutes and changes your hair game! 💫
⭐⭐⭐⭐⭐ 5/5 Stars

12 August 2026
Rated 5 out of 5 stars

Exceptional service

If I could leave a 5 star plus review I would. The courier misplaced my order, i phoned Champo to see where it was, within minutes I had a response and a new order dispatched, delivered the very next day. Such a brilliant product anyway, but problem solving is obviously paramount to the customer care team. I cannot recommend the product and the company. If more companies were this good.

16 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing product

Amazing product - thoroughly recommend it to anyone losing hair through peri / menopause🙌🏻🥰

14 August 2026
Rated 5 out of 5 stars

Delivery Nightmare Sorted!

After a delivery nightmare, and automated AI responses, my products have now arrived and Champo have been very supportive of my original frustrations and have taken up the delivery issue with their supplier. I have used the shampoo and conditioner for the first time and am very happy with how healthy my hair is looking after just one use.

14 August 2026
Unprompted review
Rated 4 out of 5 stars

I like dealing with Champo

I like dealing with Champo. The fact that their products are based on the Ayurveda system is refreshing and the Pitta shampoo is exquisite. It also is economical as very little is needed. Ordering is simple and delivery is fast.

10 August 2026

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