Chancellors - Aylesbury Reviews 

1,037
TrustScore 5 out of 5

4.8

13 Market Square, HP20 1TB Aylesbury, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lillie was a pleasure to deal with, she was friendly and professional. Would recommend to anyone looking for a place in Aylesbury.

Company replied

Rated 5 out of 5 stars

Thank you Chancellor's Aylesbury A massive thank you to Chancellors for guiding us and helping us find our dream home! We are truly grateful for all your support in making this possible. A special... See more

Company replied

Rated 5 out of 5 stars

We’ve recently been looking to rent in the Aylesbury area but we currently live over an hour away so it makes viewing properties difficult. James has been very supportive and ensured we still were abl... See more

Company replied

Rated 5 out of 5 stars

Our experience with Pharez the estate agent who dealt with our property purchase was excellent. He was professional, helpful and thoughtful. He kept in touch at regular intervals and tried his best to... See more


Company details

  1. Estate Agent

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 13 Market Square, HP20 1TB, Aylesbury, United Kingdom

  • 01296 381111

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,037)

1,576 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

James, Amy and Arfana were all amazing with the process of buying and selling our house! A big thank you for all your support and effort

20 September 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Hi Miss Nunn, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Patrytcja was excellent from the first…

Patrytcja was excellent from the first time we spoke. Communicated professionally and efficiently every step of the way. Always punctual when arranging viewings and was always more than happy to help.
We couldn't recommend her enough to anyone who is looking to rent or buy a property. Listened to our requirements and delivered with several perfect properties for us.

7 September 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Hi Jay, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I wanted viewing for one property in…

I wanted viewing for one property in Aylesbury and when I called Chancellor they arrange that very quickly.

On the day the viewing was very good. Atfana Akram - sales negotiator was with me , she shows me every what I wanted to see and she answered on every question I had.
She was very helpful and friendly.

11 August 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Mrs Hubenova, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great service

Charlotte has been amazing and very knowledgeable & helpful throughout our process. She is prompt with her responses and has done the utmost to ensure we were updated and on track each step of the way. We are grateful to have had such a fantastic service!

18 August 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Miss Campbell, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Hi Miss Wieczorek, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I dealt with Amy

I dealt with Amy, she was very nice and helpful. So far she has made things very stress free. Highly recommend

14 August 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Hi Regina, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

A very helpful estate agent who…

A very helpful estate agent who rearranged an appointment at short notice. Was honest about faults with the house. Just hoping my offer is accepted.

13 August 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Hi Derek, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 4 out of 5 stars

Arfana was incredibly helpful and…

Arfana was incredibly helpful and accommodating in meeting my request to view the property a little earlier than requested. She has been professional and courteous throughout the entire sales / negotiation process. Thank you Arfana.

9 August 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Hi Mr Shah, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Richard has been amazing throughout…

Richard has been amazing throughout this whole process. We were let down on a previous property and needed to move in 3 weeks. Richard helped us secure a property and even worked with the landlord to bring forward the carpet fitting to allow us to move in on time. He is incredibly helpful, friendly and warm. We have nothing but great things to say about him and his team.

3 August 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you Kathryn for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Quick, Efficient and Friendly

Quick, efficient and Friendly can't really ask for much more.

Richard did a great job, and having an experienced and responsive agent gave us great peace of mind in renting out our property.

2 August 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Hi Simon, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Buying a house

A pleasant experience. They are a team of professionals so far. I haven't encountered any issues so far.

1 August 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Hi Mr Mitu, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Great experience

Great experience with James.

25 July 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Hi Muriel, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Excellent and helpful service provided…

Excellent and helpful service provided by all staff

22 July 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 4 out of 5 stars

Helpful and friendly

James was helpful and took into account my wants and sent me properties that would suit my needs my Experience with Chancellors was good and friendly

21 July 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Hi Sharon, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I'm very thankful to Chancellors.

I'm very thankful to Chancellors.
And special thanks to Mr. James.
He helped me a lot and he was answered all my queries and given extraordinary support.
Thanks a lot Mr. James. I never forget your support ❤️.

Thanks

20 July 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Hi Srinivas, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Amy - Chancellors Aylesbury

I have been dealing with Amy who has in turn been negotiating with a buyer who has had a few hassles arranging a mortgage, Amy has been patient polite and professional through the whole process and we are now approaching the finishing line, a big thank you for a great service.

19 July 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

I’m very grateful for the experience…

I’m very grateful for the experience with Chancellors. Both Arfana and Amy are very knowledgeable with viewings and really feel at ease when viewing properties and supporting through the process. I am hugely grateful for the ongoing updates throughout the whole mortgage process and great communication to us. Even though it’s busy times at the moment, you certainly wouldn’t feel it, and appreciative of squeezing in an extra viewing here and there.

18 July 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you Jay for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look