Chancellors - Aylesbury Reviews 

1,037
TrustScore 5 out of 5

4.8

13 Market Square, HP20 1TB Aylesbury, GB


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Rated 5 out of 5 stars

Lillie was a pleasure to deal with, she was friendly and professional. Would recommend to anyone looking for a place in Aylesbury.

Company replied

Rated 5 out of 5 stars

Thank you Chancellor's Aylesbury A massive thank you to Chancellors for guiding us and helping us find our dream home! We are truly grateful for all your support in making this possible. A special... See more

Company replied

Rated 5 out of 5 stars

We’ve recently been looking to rent in the Aylesbury area but we currently live over an hour away so it makes viewing properties difficult. James has been very supportive and ensured we still were abl... See more

Company replied

Rated 5 out of 5 stars

Our experience with Pharez the estate agent who dealt with our property purchase was excellent. He was professional, helpful and thoughtful. He kept in touch at regular intervals and tried his best to... See more


Company details

  1. Estate Agent

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 13 Market Square, HP20 1TB, Aylesbury, United Kingdom

  • 01296 381111

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,037)

1,570 reviews in the last 12 months

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Rated 5 out of 5 stars

Lily at chancellors is amazing

We started looking at houses to rent after being given a year to move, lily showed us our first potential home, and was very understanding when we decided it wasn't for us, she was easily contactable & really knowledgeable about each home.
The process was quick and easy and lily made it all simple for us and was always on hand when needed! We are very grateful to lily and chancellors for making this an easy and enjoyable experience for us!

30 April 2024
Rated 5 out of 5 stars

Going the extra mile…

The properties we viewed were all good and the options to choose from also came in handy. Lillie was very patient with us during the viewing and reassuring especially after so many unsuccessful attempts with other letting agencies. She was in constant communication with us either via phone call or email to enquire of our ideal property, suggested available properties we may be interested to view and eventually we finalized on one. With the other processes like the paperwork which was new to us, she explained all that we needed to know and provide to ensure a smooth process. The whole process was quite complicated for us but we had fantastic assistance from Lillie and we are very grateful for her support.

22 April 2024
Rated 5 out of 5 stars

Lillie Kirkham

I was lucky enough to have Lillie Kirkham from Chancellors Aylesbury Branch to guide me through the process of moving into my first property.

She has made moving in stress free and an enjoyable experience.

I would definitely recommend if you are looking for a property.

19 April 2024
Rated 5 out of 5 stars

Ms.McClymont is super brilliant!!

I would like to express my gratitude to Charlotte from the Bracknell office for her professionalism in handling my rental queries. Charlotte has been super proactive and looked at my request with no delays in response. She also exceeded my expectations by calling me on my US cell and leaving a message. This is a brilliant example of customer service.

Big THANK YOU to Charlotte!

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Chancellors Aylesbury= Fantastic!

Myself and my Partner were shown round a few properties that Chancellor's Aylesbury had to offer and were treated with the utmost respect and could not rate their services any higher. Lillie and rest of the team were fantastic!

28 March 2024
Rated 5 out of 5 stars

Excellent customer service

The agent that served was highly professional. He was not only concerned about my immediate enquiry, but he asked me further questions to know what other areas they could help if incase I needed to have more options of properties and a wider variety to pick from.

10 April 2024
Rated 5 out of 5 stars

Great experience with Chancellors - Grace the superstar

Great experience with Chancellors - Aylesbury, and Grace was the superstar throughout the buying process. Apart from being helpful and maintain full communication at all times, she would also go the extra mile to assist her Clients until the keys are handed over. Highly recommended and we do need more 'modern' agent like her who has the right approach and huge potential in the industry.

22 February 2024
Rated 1 out of 5 stars

lies and complete lack of communication

We were first time buyers who chose a property because it was advertised as no chain. We were promised a speedy move and meant to be moved in on 19th January but the dates kept being pushed back over and over again but they could never tell us why. We had to continually chase to get the slightest tiny bit of information when we finally found out there was actually a massive chain. We would be given a moving date so pack and arrange time off with work and then 2 or 3 days beforehand be told it wasn't happening. This happened roughly 5 times and it was over 2 months late when we eventually got the keys. Draining experience and when I spoke to my sister she said she had a similar experience when she moved a year previously.

21 March 2024
Unprompted review
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for reaching out to us Heidi, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.

Rated 5 out of 5 stars

I couldn’t have asked for a better service.

I felt from the beginning that Grace and the team at Chancellors were honest and on the ball. From day one they delivered the viewings that they promised and we got offers within a few weeks. The price we agreed was better than I thought and importantly they were all on the ball to ensure completion and exchange.

I could have chosen so many other agents but I wouldn’t use anyone else!

15 March 2024
Rated 5 out of 5 stars

Sophie Hutchinson - review…

Sophie was well informed abouyt all the properties I viewed with her. She was helpful and kept me updated. She was knowledgable about Aylesbury and the areas we visited.

Please do thank her for her time and Efforts.
Angela Brown

14 March 2024
Rated 5 out of 5 stars

Excellent experience with the estate agent.

Our experience with Pharez the estate agent who dealt with our property purchase was excellent. He was professional, helpful and thoughtful. He kept in touch at regular intervals and tried his best to sort issues that really should have been the job of others. He is helpful, approachable and excellent at his job. We would happily deal with him again and hope to do so in the future.

29 February 2024
Rated 5 out of 5 stars

A very satisfied customer!

Pharez is the agent who sold my property. From day one he kept me fully updated on the process. It was a frustratingly slow sale but Pharez was always positive and fully aware of what was happening. He was always able to find out the answers to my questions (and listen patiently to my rants!) Polite, upbeat and very professional. He kept me sane when I thought it was all going to fall apart! Completion happened in end. Thank you Pharez! Very deserving of 5 stars!

29 February 2024
Rated 5 out of 5 stars

I wanted to take a moment to express my…

I wanted to take a moment to express my sincere appreciation for the outstanding service I received from Lillie Kirkham at your agency. As a client, I believe it is important to acknowledge when exceptional service is provided, and Lillie truly exceeded my expectations.

Lillie's professionalism, attention to detail, and commitment to ensuring a smooth and efficient process were evident throughout our interaction. From our initial meeting to the finalization of the rental agreement, Lillie consistently demonstrated a high level of competence and customer-oriented approach.

I found Lillie to be not only knowledgeable about the properties and rental market but also highly responsive to any queries or concerns I had. Her prompt communication and willingness to go the extra mile to address my needs made the entire experience stress-free.

I also appreciate the transparency and honesty in all dealings with Lillie. She provided clear and accurate information, fostering a sense of trust that is crucial in the real estate industry.

Overall, my experience with Lillie Kirkham has been exceptional, and I am more than satisfied with the service she has provided. I believe that such dedication and commitment deserve recognition, and I am pleased to give Lillie and your agency a well-deserved 5-star rating.

If you are looking for a letting agent who is not only professional but also genuinely cares about their clients, I wholeheartedly recommend Lillie Kirkham.

Thank you once again for the excellent service, and I look forward to any future interactions with your agency.
Best regards,

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Can't fault the service provided by Lillian. From start to finish she has been nothing but helpful.

2 February 2024

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