Chancellors - Carterton Reviews 

300
TrustScore 5 out of 5

4.9

Black Bourton Road, OX18 3DN Carterton, GB


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Rated 5 out of 5 stars

From day one when i enquired about the property, Hanna has been fantastic, quick to respond and on time, even when i was running late she was patient and i believe she is a great negotiator and yes s... See more

Rated 5 out of 5 stars

The booking a viewing process was quick and painless. We were then met at the house by Hannah Rae. She was polite, friendly and professional all perfectly blended as to make us feel comfortable and “a... See more

Company replied

Rated 5 out of 5 stars

I’ve recently sold my property using Chancellors Carterton. Having never gone through the experience before and hearing it can be very stressful I was fearing the worst. However, with the help of Ella... See more

Company replied

Rated 5 out of 5 stars

Hannah Rae has been a kind and efficient senior sales consultant at Chancellors Estate Agents in Oxfordshire who has been able to keep me updated with regular phone calls and messages around viewing... See more


Company details

  1. Estate Agent

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Black Bourton Road, OX18 3DN, Carterton, United Kingdom

  • 01993 841402

4.9

Excellent

TrustScore 5 out of 5

300 reviews

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4.9

All reviews

(300)

1,572 reviews in the last 12 months

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Rated 5 out of 5 stars

Kirsty and Jordan went above and beyond…

Kirsty and Jordan went above and beyond their role. The whole purchasing of the house became complicated due to above parties in the chain but with Kirsty and Jordan pushing and chasing, I honestly feel the whole purchase would have fallen through. They were through, supportive and called back when they said they would.

28 August 2023
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

Chancellors

Turned up on time very professional and talked me thru all questions I had re property

14 August 2023
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Claire, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us

Rated 5 out of 5 stars
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Mrs Marshman, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Jordan stepped upto the mark.

Jordan stepped up and really exceeded expectations, he delivered on what he said he was going to achieve. Taking over the role from his manager and turned the situation around and was able to sell our property. As he promised to.

21 July 2023
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Reply from Chancellors - Carterton

Thank you for leaving us this great review David, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 3 out of 5 stars

Carterton team are 5 star

Team in Carterton were fantastic. Sadly our experience was negatively affected when the process was handed over to "head office" staff. A lot of pointless updates and communication if you have a competent solicitor.

17 April 2023
Rated 4 out of 5 stars

Viewing a property

Despite confusion about timings, our viewing of the property ion question was very productive for us largely because of the polite, straightforward and helpful attitude of the conducting agent (Jordan)

19 June 2023
Rated 5 out of 5 stars

Supportive group in cartoton

Chancellors in cartoton, especially Olivia and Stephanie,they were very nice and very helpful, and they were very understanding and supportive,
I wish all the friends in cartoton branch, and thank you for your huge support

14 May 2023
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Reply from Chancellors - Carterton

Thank you for leaving us this great review jeewani, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Hannah was always available to reach by…

Hannah was always available to reach by phone and emails were replied to within a good time frame. All our queries were swiftly resolved and Hannah went an extra step helping us secure other requests with the landlord

5 April 2023
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Mrs Cooke, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

James was professional and pleasant to…

James was professional and pleasant to deal with. He had a realistic and practical approach and did not make us feel under any pressure.

3 April 2023
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Louise, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Ella has been brilliant

Ella has been brilliant, we have had good communication from her and she is always fast to respond to any messages we send her.

22 February 2023
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Ms Bishop, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

I’ve recently sold my property using…

I’ve recently sold my property using Chancellors Carterton. Having never gone through the experience before and hearing it can be very stressful I was fearing the worst. However, with the help of Ella Carroll, I haven’t struggled or been stressed at all. She’s been there to answer any questions I’ve had along the way and been in constant contact with regards to offers and viewings and securing me a good deal. I could not thank her enough for her help.

27 January 2023
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Matthew, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Consumer, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Friendly and knowledgeable

Friendly and knowledgeable. Found the staff very helpful before, during and after the viewing process. Liv was amazing and helped us find some suitable properties to view and was regularly in touch with updates. She really put us at ease during what can usually be a stressful time! The staff at the branch were also very helpful and reassuring when helping us fill out an application. Highly recommend.

21 January 2023
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Miss Ormonde, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Ms Usherwood, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

very helpful without making it seem…

very helpful without making it seem like an imposition

31 December 2022
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Ann, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Steve has been fantastic

Steve has been fantastic throughout our purchase process. He has been very reassuring, friendly and professional. Particularly on our completion date when he went above and beyond to do everything in his power to make sure the key release would take place for the end of the day. Thank you so much Steve you were an incredible help!!

31 October 2022
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Jamie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very Satisfied

Friendly polite very knowledgeable. Gave us valuable information.

27 October 2022
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Reply from Chancellors - Carterton

Hi Mr Brooks, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Excellent service

Alice & Steve were by far the most help to get our house sale eventually through the laborious process. On many occasions Alice went above and beyond, one example was when I was asked by our buyers to identify something on our house plans, Alice stepped in and scanned the document and sent it straight through. I would not hesitate to recommend Steve’s team.

7 October 2022
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Kathy, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Myself and my brothers would like to…

Myself and my brothers would like to thank Steve and his team for the amazing job they did in selling our parents house!
The only complete we have is the solicitors that we used, where The worst we have ever used in the past!!

1 July 2022

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