Chancellors - Chipping Norton Reviews 

289
TrustScore 5 out of 5

4.8

7 West Street, OX7 5NA Chipping Norton, GB


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Rated 5 out of 5 stars

Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I... See more

Rated 5 out of 5 stars

I have had a great experience dealing with Chancellors, Aysha and her team, were always quick in returning any information that I requested about the property that I was buying and kept me in loop if... See more

Rated 5 out of 5 stars

We sold our house through Chancellors who were very accommodating, helpful and guided us through what was a challenging time. Simon & Aysha were both always on hand to answer our queries and offer sen... See more

Rated 5 out of 5 stars

We have viewed properties with Fern Bailey on a number of occasions. Fern does an excellent job for her clients in always presenting properties positively but never in a pushy way. She tries to unders... See more


Company details

  1. Estate Agent

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 7 West Street, OX7 5NA, Chipping Norton, United Kingdom

  • 01608 644422

4.8

Excellent

TrustScore 5 out of 5

289 reviews

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4.8

All reviews

(289)

1,573 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gracy Denyar-Freeman - Sales negotiator

I am very impressed with the attention to detail Gracy Denyar-Freeman has applied to my initial enquiry and subsequent guidance through the purchase process

18 August 2022
Chancellors - Chipping Norton logo

Reply from Chancellors - Chipping Norton

Hi Customer Bill, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

l have found Gracy to be an exceptional…

l have found Gracy to be an exceptional salesperson who is very methodical in her work and is willing to go beyond what l would have expected from an estate agent. She has always kept us very we informed and would find answers to any questions we have raised.

17 August 2022
Chancellors - Chipping Norton logo

Reply from Chancellors - Chipping Norton

Thank you for leaving us this great review Miss Sivell, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Exchange of contracts on the sale of 27 Park Rd, Chipping Norton.

Exchange of contracts on the sale of our house at 27 Park Rd, Chipping Norton, is expected on 12th August. To date the Chancellor's team handling the sale has been truly excellent. Not only have they achieve £5,000 more than the asking price but in some ways even more importantly their communication (especially by Charlotte Kirk) has been superb. Charlotte has kept me in close touch with ow the matter is progressing, with frequent telephone calls. As a (retired) solicitor I can say without hesitation that I have found this aspect of the service provided by Chancellors to be unusually splendid and am most grateful.

9 August 2022
Chancellors - Chipping Norton logo

Reply from Chancellors - Chipping Norton

Thank you Henry for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

The view of a potential purchaser

I write as a potential purchaser of a property marketed by Chancellors of Chipping Norton.
The sales representative has been very helpful in answering enquiries about the property and accommodating of arrangements for viewing the property. She was well briefed. She has shown patience in allowing me to have a thorough look at my leisure. She did not insult my intelligence by pointing out the obvious.

4 May 2022
Rated 5 out of 5 stars

Exceptional service from Alice at Chipping Norton

I put my property on the market with Chancellors mid-January 2022. From the very beginning of the process in which Alice valued my property, the communication and customer care that I have received has been exemplary. I was regularly informed of interest in my property, feedback from viewings provided immediately and my property sold within a few weeks of being on the market. Alice and the rest of the team at the Chipping Norton branch have been incredibly helpful, personable and made the selling process seem easy. I am glad that I chose to market my property with Chancellors and give a big thanks to Alice and the team. 5* service!

8 March 2022
Rated 5 out of 5 stars

Chancellors, Chipping Norton

“Estate agents” two words most commonly followed by an eye roll - we all know that feeling, the old stereotype of smarmy sales pitches, only looking out for No.1 and chasing the sale at any cost. I can’t tell you how glad I am to say that we’ve found the exception to the well known stereotype in Alice at Chancellors. From first viewing, to negotiating our purchase, Alice has acted with integrity and compassion throughout- even dealing with me bursting into tears whilst our sale fell through leaving our onward purchase in jeopardy. Alice has been utterly helpful and reassuring- I couldn’t recommend her and Lauren from the Chancellors sales progression team highly enough.

8 March 2022
Rated 5 out of 5 stars

Alice Rench at Chipping Norton

Alice Rench at Chipping Norton branch has been absolutely fantastic in finding me a property. She is very friendly, approachable and knowledgeable about the properties she is showing. She has made a very long buying process much more bearable and has found me the perfect property.

8 March 2022
Rated 1 out of 5 stars

Chancellors in Chipping Norton

Chancellors in Chipping Norton are marketing a Grade 2 Listed property which has an illegal front driveway that should be a garden. Despite local requests not to, Chancellors are using for their lead marketing image a photograph of the property with a large car parked in the illegal front drive.
Obviously this is not the ideal forum to express this, but local residents are very unhappy about the impression this gives that the house has a parking space/driveway. Sadly, senior directors at Chancellors have made it clear that they will not engage with local residents to resolve this issue. This is honestly mystifying on so many levels.

15 February 2022
Unprompted review
Rated 5 out of 5 stars

Throughout our long long process of…

Throughout our long long process of purchase and sale, Alice at Chancellors was amazing. Delays caused by our buyer and our seller, Alice was able to provide reassurance and support. From valuation to completion, the line of communication was always open between us and the agents and I cant thank her enough!

6 December 2021
Rated 5 out of 5 stars

Safe hands

I have been selling an inherited property remotely due to the pandemic and distance from the area. Despite having never met Alice and the team at Chancellors in Chipping Norton face to face, I have been impressed by how helpful and professional they are. I doubt any property sale is without some kind of problems, and Alice has been excellent in communicating these and finding solutions to keep the sale on track.

2 December 2021

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