Chancellors - Hampstead Reviews 

202
TrustScore 5 out of 5

4.9

55 Heath Street, NW3 6UG London, GB


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Rated 5 out of 5 stars

I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewing... See more

Rated 5 out of 5 stars

Outstanding service from start to finish. I am writing to share our excellent experience with Jamie from Chancellors London during our recent property purchase. Despite a very complicated situation on... See more

Rated 5 out of 5 stars

We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the p... See more

Rated 5 out of 5 stars

Both Sagarika and Sam were miles beyond helpful with my latest rental portfolio. They were unfailingly pleasant, polite, and tuned in to my needs throughout. They went the extra distance on any snag... See more

Company replied


Company details

  1. Estate Agent

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

1,562 reviews in the last 12 months

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Rated 5 out of 5 stars

A professional and efficient

A professional, friendly and reassuring approach from Mr Mojdeh

29 November 2023
Chancellors - Hampstead logo

Reply from Chancellors - Hampstead

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Ian Newton helped us find our dream…

Ian Newton helped us find our dream home and do it all seamlessly and efficiently. Thank you again and we appreciate all your hard work.

21 November 2023
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Reply from Chancellors - Hampstead

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Ian Newton has been absolutely great to…

Ian Newton has been absolutely great to work with! If it wasn't for him I would have never completed the purchase. I recommend him and this company unreservedly!

13 November 2023
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Reply from Chancellors - Hampstead

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very professional

Very professional, supportive and cooperative!
Thank you so much Ian!

4 October 2023
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Reply from Chancellors - Hampstead

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Seamless Transaction via Chancellors

Chancellors were fair and accurate on the market value of my property. They sought and found a good and reliable buyer and the professionalism and assistance from Enna-Mae Assiter was invaluable throughout the whole sale process.

4 September 2023
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Reply from Chancellors - Hampstead

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars
Chancellors - Hampstead logo

Reply from Chancellors - Hampstead

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Rubel Rouf is an excellent person to…

Rubel Rouf is an excellent person to deal with
I am going through an extremely stressful situation at the present time and Rubel really made me feel more comfortable. His professionalism and kindness is not something you find connected to this type of work Rubel has managed to be humane positive and I would like to pass on a big thank you to him. Christine Booker

10 August 2023
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Reply from Chancellors - Hampstead

Thank you for leaving us this great review Christine, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Brilliant agents

Georgia was so helpful, working around us by hosting a virtual viewing over video call given we could not make it in person. Very thankful for the service we received!

10 August 2023
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Reply from Chancellors - Hampstead

Thank you Daniel for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

Chancellors’ Hampstead office were…

Chancellors’ Hampstead office were great professionals. Specifically Ms. Georgia Cotton has been incredibly pleasant to deal with - immediately replied to my enquiry on one of the lettings, booked an appointment, then rescheduled it at my request. Fabulous customer experience. Though I ended up letting another flat, this agency provided great customer support.

26 July 2023
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Reply from Chancellors - Hampstead

Thank you for leaving us this great review Azamat, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Georgia Cotton

I work with Georgia Cotton, who organised fast and efficient viewing at the start and has been supporting my renting process so far in a responsive and time-efficient manner.

20 July 2023
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Reply from Chancellors - Hampstead

Thank you for leaving us this great review A.A, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

efficient - care for both landlords and tenants.

Efficient - On time and helpful with process of finding and placing tenant. Also very friendly and courteous.

12 July 2023
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Reply from Chancellors - Hampstead

Thank you for leaving us this great review hossainSohi, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Laura Puttock exceptional customer…

Laura Puttock exceptional customer services skills.

27 June 2023
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Reply from Chancellors - Hampstead

Thank you for leaving us this great review Adeel, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

I have very happy experience with…

I have very happy experience with Georgla, She always on time, have a lot of patience, very professional, She is one of the best agent so far

23 June 2023
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Reply from Chancellors - Hampstead

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Chancellors Hampstead

Georgia was facilitating, informative and welcoming. It was lovely to work with her.

22 June 2023
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Reply from Chancellors - Hampstead

Thank you for leaving us this great review Ms McCarthy, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

First time buyer found everything easy…

Laura did a great job showing us around, she was very helpful when issues arose with a viewing when tenants of one flat were not cooperative. I have put in an offer for the place, and the whole Chancellors team have been great. First time buyer can be nerve-wracking, but Laura made sure we knew what was needed at every step.

2 May 2023
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Reply from Chancellors - Hampstead

Thank you for leaving us this great review Mr Leigh, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Timely assistance

Thank you, Abbi, for your timely and helpful assistance during the renewal of my tenancy agreement.

16 May 2023
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Reply from Chancellors - Hampstead

Thank you for leaving us this great review Simon, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

As a landlady

As a landlady, *the* most important thing is a safe pair of hands with your lettings agent - that you trust them to find a good solid tenant, that will not only bring you the right rental, but above all will look after your property like their own home. Jarek goes above and beyond that: he is communicative, empathetic to needs, very thorough, and incredibly reassuring. All of these aspects, together with his professionalism, means he secures exactly the right type of tenant. I couldn't have asked for more. Chancellors are very lucky to have him heading their Lettings team in Hampstead. Many thanks Jarek!

17 March 2023
Unprompted review
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Reply from Chancellors - Hampstead

Thank you for leaving us this great review Julia, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Purchase of flat

I recently bought a flat with Chancellors, and was dealing with Rachel Ryba, who I thought was excellent! She was very friendly and helpful, and always quick to get back to me with any queries I had. I would recommend her, and Chancellors.

23 November 2022
Unprompted review
Chancellors - Hampstead logo

Reply from Chancellors - Hampstead

Hi Penny, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Excellent Service from the Hampstead Branch

Justin Shulman, Sales manager of the Hampstead Branch, looked after our flat sale. Justin is a perfect example of an excellent estate agent: knowledgeable, sensible, caring and efficient.
The head office support from Chancellor's was poor and the staff are more intent on selling legal services that aiding our sale. I had to ask them not to contact me again.
The five stars are awarded as a result of Justin's excellent customer focused service which more than made up for the time waster calls from head office.

24 November 2022
Unprompted review
Chancellors - Hampstead logo

Reply from Chancellors - Hampstead

Thank you for leaving us this great review Lawrence, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 1 out of 5 stars

Disorganised and unprofessional.

Had an appointment with Rachel to view a flat that I am buying. She turned up 20 min later. Didn't have my contact details and with the wrong set of keys.

No senior colleagues answered their phone....

Perhaps time to review your business.

17 September 2022
Unprompted review
Chancellors - Hampstead logo

Reply from Chancellors - Hampstead

Hi Irene, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

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