Chancellors - Specialist Sales Reviews 

I put my flat on the market with Challenors in Newbury. The sales team there did a good job in advising me on the price, m,arketing the property and finding me a buyer. Once the offer had been accepted and documented, the sale was passed to Ruby Irving at the Bracknell Specialist Sales office. The process of the sale became complex and was not helped by the utter lack of response by some of the 3rd parties from whom information or action was rquired. Ruby was excellent at chasing them to respond and supply the necessary documentation or responses. She reported to me regularly on the progress and, in the final stages, kept checking progress with all the parties. It was Ruby who told me that contracts had been exchanged, before even my solicitor was able to tell me. Throughout the long period the sale process continued (early September to late January) Ruby remained cheerful, upbeat and, especially, efficient in making sure it didn't stall. She did a terrific job. I called her an absolute gem on the phone without realising it was a pun on her name, but I can think of no better description of her.

Tanja and I had a protracted sale on my house as the sale fell through shortly before Exchange due to a chain break. However it was revived and we continued to success this month. Tanja was very patient with me being a first time seller and very anxious. She acted on my promptings with good grace and chased other parties frequently if I asked, to put my mind at ease. She deserves a medal for patience and hard work in a not easy job. Many thank Tanja.

James Johnson from the sales progression team was always polite and calm throughout a very long drawnout process.

I have been dealing with Courtney for almost a year. She has been an amazing help, straightforward to contact, and always on top of everything. If it weren't for her, I would probably have given up a long time ago. Highly recommended!!! Thank you.

James Johnson has been a complete hero. Single handedly rescuing our sale on multiple occasions and doggedly pushing it onto eventual completion, overcoming every barrier put up in front of him. His communication with us throughout was exemplary, and we are so appreciative of all his efforts.

Leeann Giles is a very good communicator, follows up phone calls with an email confirming relevant points discussed. Also very good at chasing solicitors to keep things moving

Ruby was super helpful and helkped the move go through smoothly.

Leanne Giles customer service and customer care was fantastic. She’s gone above and beyond to help me and would recommend her to anyone.
Thanks Leanne!

Tanja contacted us regularly without fail. She was very helpful, calm and answered all our questions. She helped make this stressful event much smoother than it may have been. She was kind and approachable and a credit to the company. I hope anyone moving home will be as lucky as we were having Tanja dealing with us.

Excellent service. Kept in touch at all times. Would recommend.

I am very pleased with Amelia of Chancellors in that she kept me updated every week with the progress of the sale of my house and answered any questions I was concerned about. She showed excellent customer service from the day I accepted the offer on my property to completion day.

Tanja (and Ella in Witney) from Chancellors have been great, it was a long process but finally we have exchanged contracts, and their help has been wonderful.

Karen Taylor has given us continuing support and service in persisting with particularly unobliging buyers and their solicitors/advisers. Without her help we might well still be waiting for our Contracts Exchange, which finally took place yesterday.
Thanks from Dr Gillian Hanscombe and Dr Suniti Namjoshi

I would like to take this opportunity to express my sincere gratitude to your team for their exceptional assistance throughout the process of purchasing my flat, particularly Ms. Karen Taylor and Mr. Patrick Smith. Their continuous follow-up and prompt responses were truly remarkable. Also, their commitment to keeping me informed at every stage were invaluable.

Thanks to all for their effort that made this purchase a success.

Their contributions have left a lasting impression, and I would not hesitate to recommend your estate agent.

Made the process of selling my late brother’s house easy. Courtney kept me informed every step of the way.
Very professional.

Karen was excellent - sorted all our queries out within 24 hours, very happy with the service from Karen.

Courtney Kennedy was extremely efficient and kept me updated at all times. She was very helpful and a pleasure to deal with - thanks Courtney

Shelby was very quick to respond and very informative.

I mostly dealt with Ruby throughout my purchase process and overall I had a positive experience. Unfortunately, the offer-to-exchange process took much longer than expected due to delays on the part of the seller's landlord. But, aside from that, working with the Chancellors sales team has been a pretty smooth journey - I can't say I have any major complaints at all.

Found it easy to contact and receive regular updates regarding my sale. They always kept me informed of any changes to the sale. I'd highly recommend Chancellors Estate Agents for buying or selling a property.