Chancellors - Thatcham Reviews 633

Brooke was very kind and professional. She was very prompt with any request and happy to help. We would like say thank you for your support and kindness. Brooke you are valuable asset at a Chancellor's Thatcham.

Viewing a bungalow on Barfield Road
It was straightforward to make two viewing appointments and our questions at the property were addressed satisfactorily.

Brooke was fantastic and extremely helpful. We would definitely recommend Chancellors for anyone who is looking for a house move!

Amazing company very professional and great communication especially with Brooke Shepard she went above and beyond and made the move go very smoothly and always kept in contact to arrange viewings etc,would highly recommend thank you so much

We had a great experience with Brooke from Chancellors who helped us to find our new rental home. Moving house and renting a property is quite a stressful experience but it’s on this occasion everything ran smoothly and was really well managed. Now we are living in the property our experience is that any issues are managed well.

Great dealing with Brooke and Lilli-Rose.

Easy to communicate with and very prompt in responses. Detailed info provided on time and not too much fuss added into the process.

Would like to take this opportunity to thank you the service provided and hope it stays as consistent as the process before moving into a new property.

From the moment we met Brooke she was confident and professional and was able to answer all the questions we had with ease.

She has responded promptly to all our emails and provided an excellent service throughout our dealings

It was our first time renting a property and Brooke made the whole experience easy. Whether that was answering a number of questions, giving guidance on next steps and to even finding the perfect property to match our needs.

We defiantly wouldn't be where we are now with out the support. Thank you Brooke!

Excellent professional service, extremely pleasant experience

Brooke was amazing from start to finish - she was very friendly, very responsive and managed to arrange a visit at the only time that worked for us. She also kept us updated and tried to help speeding up the process. Definitely recommend her if you need any help :)

We purchased a property through Chancellors, dealing mainly with Stacy in the Thatcham branch. Stacy was fantastic throughout and kept us informed. Despite us sadly losing the first property we hoped to buy, Stacy managed to help us find something even better the same day and turned around the process super quickly so that we could catch up. We now have our beautiful new home and couldn’t be happier. Thank you Stacy!

First time renter with Lettings Manager Brooke Shepherd handling my application.

From when I submitted an application to visiting the property and then gaining the keys to the property, Brooke has provided a great service.

Had a lot of time to answer my questions and ensure I was happy with everything at each stage.

We recently had the pleasure of viewing two properties with Ben Armstrong from Chancellors, and the experience was excellent from start to finish. Ben was professional, friendly, and very knowledgeable about both the properties and the local area. He took the time to answer all of our questions clearly and made the whole viewing process smooth and stress-free.

What stood out most was his approachable manner and genuine interest in helping us find the right home, rather than just rushing us through. He made us feel comfortable and well looked after throughout.

Brooke has been brilliant. She’s friendly, easy to talk to, and always keeping me updated so I never feel out of the loop. Nothing is ever too much trouble, and she made the whole process feel a lot less stressful. Couldn’t have asked for a better experience – thank you, Brooke!

Brooke was lovely and polite and gave all information clearly.

Although it is early days of the house selling process, I am really impressed by the care and attention I have received so far. Everyone in the Thatcham office have always been friendly and helpful. Whenever, I have left a message, I ALWAYS get a return call. They are guiding me through the process step by step and I have never felt like I've asked a silly question. Let's hope this continues throughout the process. Thanks Thatcham team!

Brooke and her team

I have been looking for a property over the last month or so with other estate agents but no of them beat the great customer service I had from Brooke from Chancellors. She is a credit to your team and deserves a promotion on her next step in her career. I met with her at a property and she was so lovely and delt with all my needs and guided me all the way with getting a property. She has a Can Do Attitude. Thank you for your help Brooke your a STAR. Mr Wyld

Brooke has been communicative and thoughtful. She's been helpful and really supportive, balancing the needs of all parties concerned. I would recommend Chancellors to anyone.

Very professional service from, Brooke.

Brooke was brilliant in being proactive in alerting us to the property available and organising a viewing promptly. She was friendly and approachable without being pushy, and we will definitely be wanting to come back to her for support in moving house. Excellent service!