The Chandelier & Mirror Company Ltd Reviews 

261
•
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Colour was not as expected. Much duller than appeared in the photograph on line. Item was well wrapped and arrived safely and in good time.

Rated 4 out of 5 stars

I placed an order online, only to get an email the next day saying the item shouldn't have been showing as in stock as it wasn't and wouldn't be for about 5 months!! I was offered a discount if I want... See more

Rated 5 out of 5 stars

As a fellow retailer I appreciate companies that do exactly as they say they would. I spoke to them on Saturday and they said they would call first thing Monday as i needed the product delivered... See more

Company replied

Rated 5 out of 5 stars

from the initial enquiry by phone, i got the answers to my questions which gave me confidence in the company. i placed an order, given a delivery date and kept informed of the delivery progress. deli... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

If you're looking for the most exquisite range of accessories for your home, welcome to Chandeliers and Mirrors. We offer the most delectable range of light fittings, Chandeliers, Mirrors, Lamps, Clocks and other furnishings, to create that stunning French Palace, or quaint Country Cottage. Our online store and products are regularly featured in the industries leading press, such as Homes and Antiques, Period Living, Ideal Home Magazine, The Lady and other publications.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

261 reviews

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4.4

All reviews

(261)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

London Skyline Mirror

Very pleased with the the mirror. The design is a real conversation starter. Unfortunately had a problem with the first mirror that was sent but C&M customer service was excellent. Very helpful and supportive and they organised a replacement straight away. I would definitely use them again and would recommend them to others.

3 July 2016
Unprompted review
Rated 5 out of 5 stars

Very prompt service and friendly people

I was in quite a rush to get my chandelier, and found the staff at The Chandelier & Mirror Company Ltd, very friendly and helpful. My chandelier was deliver on time and very promptly.

Would absolutely recommend The Chandelier & Mirror Company Ltd.

8 June 2016
Unprompted review
Rated 5 out of 5 stars

Purchased a mirror

Excellent company to deal with, placed an order and the following day got a phone call to arrange delivery, I am always sceptical when buying online but would not hesitate in recommending this company

7 June 2016
Unprompted review
Rated 5 out of 5 stars

Fabulous Hallway Mirror

Really pleased with my our purchase. It was delivered within days following online purchase nd a helpful phone call advising me of the delivery date. Smooth problem free process.

7 June 2016
Unprompted review
Rated 5 out of 5 stars

Shining example

I ordered a mirror from Chandeliers & Mirrors, ordering via the Internet (late at night). The very next day I received a phone call informing me that it was out of stock but were expecting some in, in a couple of days, once in and checked they would call me to arrange delivery. They were true to their word. All in all a great experience. Great communication, Packed brilliantly, and Delivered on time. I will certainly buy from this company again.

7 June 2016
Unprompted review
Rated 3 out of 5 stars

Colour problem

Was happy with delivery time and packaging , but when the mirror came it looked cheap and totally the wrong colour . White or even antique white , was what I ordered , it came a horrible creamy yellow colour , it would have cost me a great deal to return it so I didn't bother , I'm waiting for my husband to spray it .

7 June 2016
Unprompted review
Rated 4 out of 5 stars

Great mirror

Quick delivery after a phone call to agree delivery date, very professional and the mirror looks good. My only gripe was the mirror had nylon ties attaching it to the back of the cardboard box so I could not pull it out. Should be some warning sticker on the outside of the packaging to let you know about this.

7 June 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered online however rung yo make delivery arrangements and was spot on really good quality product and good service

7 June 2016
Unprompted review
Rated 5 out of 5 stars

Mirror order

Very happy with level of service received ,mirrors arrived undamaged and well protected in bubble wrap to avoid breakages .
Very happy with the fact we had a phone all the day before delivery to organise a convenient day for delivery
Would recommend using the company

7 June 2016
Unprompted review
Rated 5 out of 5 stars

Good efficient service

My mirror arrived damaged. There was no quibble - I rang them up, arrangements were made to collect it and I was advised of the delivery date of the replacement. Excellent

9 May 2016
Unprompted review
Rated 5 out of 5 stars

Great service and love my mirror!

Redid my bathroom out off all of the companies that I had dealings with these guys came out top....lovely girls on phone really helpful I was ill so had to change where my delivery was going ...from work to home...really quick service and I just love my mirror...Happy customer. Thank you 😀

8 May 2016
Unprompted review
Rated 5 out of 5 stars

Fabulous mirror

Excellent service from this company. My order was dealt with in a prompt and courteous fashion. The item had to be ordered in but I was notified of the times and the mirror was delivered by express delivery.
I love the mirror and was not able to find anything comparable in stores.
Very satisfied customer. Thank you.

7 May 2016
Unprompted review
Rated 5 out of 5 stars

Mirror Purchase

The mirror I purchased is excellent and the service you provided in helping me choose the correct mirror was first class.

7 May 2016
Unprompted review
Rated 5 out of 5 stars

First rate Sale

I recently purchased a table lamp from this company. This was a speedy problem free transaction. The lamp was delivered by Royal Mail. It was impressively packaged and hence arrived in perfect condition. I highly recommend this company. It was a pleasure to deal with them.

6 May 2016
Unprompted review

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