Overall great experience with Chapmans, they brought my new car to my home address in Merseyside which was a 6 hour round trip free of charge. Customer service was excellent. Can’t thank them enough h... See more
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These friendly, knowledgeable guys sorted a fault on our 2020 Land Rover Evoque and subsequently carried out an MOT. Both were excellent jobs at a fair price. Will definitely use them again. Tom &... See more
Bought bmw1 series - -Dan was very chatty and happy to show any small defects I would have missed with the vehicle . Had the dreaded engine management light come on shortly after purchase - feared wor... See more
AVOID AVOID AVOID *** Avoid Chapmans Autocentre (Bayton Rd, Exhall, Coventry) at all costs *** Is it acceptable for the garage owner to 'test drive' my car over 400 miles, including to Ma... See more
Company details
Information provided by various external sources
Chapmans Autocentre specialise in VW Audi Skoda & Seat. We also work on all makes of cars & vans. We pride ourselves on excellent customer service and transparency for customers.
Contact info
Unit 6 Brindley Road, CV7 9EP, Coventry, United Kingdom
- 02476365770
- service@chapmans-autocentre.co.uk
- www.chapmans-autocentre.co.uk
4.4
Excellent
24 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Dan & his electrician Eric came…
Today Dan & his electrician Eric came out to me today to sort a electrical problem ..I was verý concerned to what this may have lead to ..but on arrival I was ask to explain what the problem was..I did within no time it was diagnosed put right ..also got my rear parking censors working properly ..The price was truly fair ..I would recommend chapmans autocentre to everyone..thank you so much ..
21 March 2021
Unprompted review
I took my Peugeot 207 for a much…
I took my Peugeot 207 for a much overdue service. I dropped the car in the morning and collected after work. Around lunch time I had a call advising that there were a couple of small jobs which were advisory (carbon filter and spark plugs). I was given a price and agreed for them to complete the work. The man showed me the replacement parts when I collected the car which reassured me.
The next day I took my car to Alton towers (about and hour away). I broke down because the engine coolant had leaked. I phoned the garage and they assured me they would rectify this for free as they would not let a car leave their garage with a coolant leak.
They kindly collected the car a few days later and left me with a courtesy car. They completed the repairs (a damaged coolant pipe) and dropped my car back home for free.
When the car broke down I was obviously frustrated but Chapman's turned this possible negative experience into a very positive one with their costumer service.
6 September 2018
Unprompted review
Fantastic from start to finish.
I needed to be back on the road within 72hrs and the team at Chapmans were fantastic from start to finish. They've even got a choice of teas in the reception!
2 July 2018
Unprompted review
Best service received
Best service received. Honest staff, affordable prices and friendly staff.
29 June 2018
Unprompted review
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