Booked a haven holiday through the site. The amount wasn't discounted at checkout as per instructions and nowhere to add code. Called Haven and they agreed I was due a refund. I then had to chase a nu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I always check Charity Worker Discounts first before buying anything online and have made some amazing savings. The website is easy to navigate and savings are instant.
Company replied
Easy to apply discount codes that allow us to purchase items at a much more reasonable cost. Really useful- particularly post pandemic when costs are soaring and the nature of our work means we are n... See more
Company replied
Just brilliant. I don't shop due to the very welcome discounts, I do however check in to see whether there are discounts available on an item/break I am interested in. Definitely worth checking. In th... See more
Company replied
Company details
Written by the company
We’re Charity Worker Discounts, a FREE to-join and FREE-to-use discount scheme for Volunteers & Charity Workers. We connect you with big brands and fantastic discounts to make your money go further, and good things happen.
Contact info
The Express Building, 9 Great Ancoats St, Ancoats, M4 5AD, Manchester, United Kingdom
- customerservice@charityworkerdiscounts.com
- www.charityworkerdiscounts.com
4.3
Excellent
602 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cheap cinema tickets
Used it for cinema tickets . Very good reduction, a bit fiddly to set up but well worth it !
6 January 2025
Unprompted review
Reply from Charity Worker Discounts
Hi,
We appreciate you taking the time to share your experience. We're glad you found the reduction helpful!
Easy to use and get some good…
Easy to use and get some good discounts. However there’s a lot listed that aren’t giving extra discounts to charity workers .
31 January 2025
Unprompted review
Reply from Charity Worker Discounts
Hi,
We appreciate your feedback and are glad you find our scheme easy to use.
We are constantly working to expand our offerings and will take your feedback into consideration as we continue to improve our platform.
Always welcome to save some money
Always welcome to save some money. Thank you.
6 January 2025
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We appreciate your kind words and are glad to hear you're happy with our services.
Travelodge no discount
Despite using the link for a travelodge booking, the discount code was not valid. There were no restrictions shown so not sure why. Wish there were as many retailers available as there are for Blue Light cardholders.
14 January 2025
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We're sorry to hear about your experience, we have tested this and it is working as expected.
There are terms on the offer page to note so please check those out as your booking may not be eligible for discount.
If you need any support please reach out to us.
customerservice@charityworkerdiscounts.com
Quick and easy
I’ve used the cinema vouchers a few times and it does save me money. So easy to order.
I’ve also applied the discount for Debenhams when buying gifts.
A great choice of retailers.
I haven’t had any bad dealings with the Charity workers discount.
As a volunteer it’s nice to have a place like this, to reward us.
Thank you
17 November 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
We're thrilled to hear about your positive experiences using our scheme!
We're delighted that you appreciate the wide selection of retailers available, thank you again for your kind words.
great code deals
I have used many codes and they have saved me money on holidays, hotels products clothing.
8 January 2025
Unprompted review
Reply from Charity Worker Discounts
Hi,
We're thrilled to hear you've had such positive experiences using our codes to save money on various purchases!
Thank you again for your kind words and continued support.
Couldn’t give me the phone deal I…
Couldn’t give me the phone deal I wanted as I was already an EE customer
1 January 2025
Unprompted review
Reply from Charity Worker Discounts
Hi,
We understand your frustration with not being able to get the phone deal you wanted.
The terms for each offer are determined by the provider, in this case EE.
We strive to offer competitive deals to our members, and we apologise that we couldn't meet your expectations this time.
Advertised "up to 10%"
Advertised "up to 10%"discount.
I ended up with 5%.discount.
1 January 2025
Unprompted review
Reply from Charity Worker Discounts
Hi,
We're glad to hear you recieved a discount on your purchase!
For any offers that show 'up to X%' this means product % can vary :)
Great discount codes and great website
Great discount codes and great website, never had any issues!
19 December 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
We're thrilled to hear you've had such a positive experience with our scheme.
We strive to make online shopping easy and enjoyable for our members. Thank you for taking the time to share your feedback!
Every little helps
Every little helps. Discount of our holiday next year means we can take our Grandchildren away and give their parents a much need rest during school holidays
17 December 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
We're thrilled to hear that our discount has made a difference for your family. It's wonderful that you'll be able to create lasting memories with your grandchildren. We hope you all have a fantastic holiday next year!
deals are not the best for volunteer…
deals are not the best for volunteer charitable workers, its a shame that it cannot be like the blue light system, we do not value volunteers
2 December 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
We're sorry to hear that you feel this way, we appreciate you bringing this to our attention. We value the contributions of all volunteers and are committed to finding ways to better support them.
If you have any specific feedback on what you would like to see please reach out to us directly as all member feedback helps us improve.
I think the offers are never exclusive…
I think the offers are never exclusive to Charity workers, so thinking of leaving as there are too many emails and doesn’t seem like the deals are ever really genuine to charity workers. Not great, sorry.
6 December 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
Occasionally, we advertise public discounts on our website, and additionally, we might notify you of sales and exclusive offers. Why? Because we're all about helping you keep more money in your pocket.
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We really appreciate you taking the time to share your experience, we love hearing from our members and value all comments we receive.
Thank you for the amazing discounts
25 November 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
We're thrilled to hear you're enjoying our discounts! We strive to offer great deals and appreciate your positive feedback.
How can it be anything but AMAZING!
How can it be anything but AMAZING!
This is a brilliant organisation that benefits charity workers and volunteers - perks for all the people who spend their lives doing things for others. How can you fault something like that? Thank you!!
9 November 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
We are so grateful for your kind words and support.
It's truly heartwarming to hear how much you appreciate our efforts to support charity workers and volunteers. We strive to make a positive impact on those who dedicate their lives to helping others. Your feedback is invaluable to us as we continue to grow and improve.
I don't think that this site really…
I don't think that this site really offers a deal of discount offers. I can get the same product in a lot of case's cheaper.
31 October 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you so much for leaving us a review on Trust Pilot.
Occasionally, we advertise public discounts on our website, and additionally, we might notify you of sales and exclusive offers. Why? Because we're all about helping you keep more money in your pocket.
Thanks .
Great site to help charity workers save…
Great site to help charity workers save a few pennies on their purchases, be it retailers, cinema tickets, insurance and holidays. Thank you.
30 October 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that our site is helping charity workers save money on their purchases.
We are committed to providing our users with the best possible experience, and we appreciate your feedback.
Carvery lunch
Fantastic to be able to use when seeing family for lunch. Amazing value and easy to use
29 October 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
We're so glad to hear you had a positive experience!
It's wonderful to know our product made your family lunch outing even more enjoyable. Thank you for sharing your feedback.
It’s so great to get discounts on my favourite brands
It’s so great to get discounts on my favourite brands. It really helps financially and I feel rewarded for the work I do.
24 October 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We’re happy to hear that you have made some savings using our discounts! We hope that you continue to take advantage of our offers.
Be very careful before using these people--they will happily throw you under the bus rather than make things right.
Used them to get a discount on a mobile phone contract. I was randomly selected for a credit check (which has always been perfect). Asked by CWD to email driving license and bank statements, which I said no to. They said it would avoid fraud for them, I said it opens me up to fraud as email isn't secure. I offered to bring my ID to their office, but they haven't got one so we had to cancel the contract. Guess what? I have a huge black mark on my credit rating and now can't get a mobile contract with anyone subsequently, so have had to buy a phone and get a separate SIM card. The black mark on my credit will last at least two years, I'm absolutely furious and have hired a solicitor and contacted the ombudsman. I have done nothing wrong but my credit life is now a disaster. How dare they ask anyone to send such sensitive information via unsecured email. DO NOT USE!
18 October 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your review on Trustpilot.
We want to clarify that we would never ask our members for such personal details.
Any payment queries are directed to the retailer where the purchase was made, as no payments are processed through our platform.
Please reach out to us directly with the link to the offer you used and any relevant information, such as communication regarding a credit check or requests for documents. This will help us investigate, as this is certainly not a process we would follow.
We take matters like this very seriously and would like to support you the best we can. Please reach out to us and reference your Trust Pilot review in the subject here -
customerservice@charityworkerdiscounts.com
Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.