Booked a haven holiday through the site. The amount wasn't discounted at checkout as per instructions and nowhere to add code. Called Haven and they agreed I was due a refund. I then had to chase a nu... See more
Company replied
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See what reviewers are saying
I always check Charity Worker Discounts first before buying anything online and have made some amazing savings. The website is easy to navigate and savings are instant.
Company replied
Easy to apply discount codes that allow us to purchase items at a much more reasonable cost. Really useful- particularly post pandemic when costs are soaring and the nature of our work means we are n... See more
Company replied
Just brilliant. I don't shop due to the very welcome discounts, I do however check in to see whether there are discounts available on an item/break I am interested in. Definitely worth checking. In th... See more
Company replied
Company details
Written by the company
We’re Charity Worker Discounts, a FREE to-join and FREE-to-use discount scheme for Volunteers & Charity Workers. We connect you with big brands and fantastic discounts to make your money go further, and good things happen.
Contact info
The Express Building, 9 Great Ancoats St, Ancoats, M4 5AD, Manchester, United Kingdom
- customerservice@charityworkerdiscounts.com
- www.charityworkerdiscounts.com
4.3
Excellent
602 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly and helpful thank you.
Very friendly and helpful thank you.
13 August 2024
Unprompted review
Reply from Charity Worker Discounts
Hello,
Thank you for your review on Trust Pilot!
We're thrilled you're enjoying the savings with our discounts. We look forward to bringing you even more great offers.
Really good discounts on top brands
Really good discounts on top brands
12 August 2024
Unprompted review
Reply from Charity Worker Discounts
Hello,
Thank you for your review on Trust Pilot!
We're thrilled you're enjoying the savings with our discounts. We look forward to bringing you even more great offers.
Reply from Charity Worker Discounts
Hi,
Thank you for sharing your Trust Pilot review.
We hugely appreciate you taking the time to share your experience with us, we value all feedback we get from our members.
Good discounts offered with reputable…
Good discounts offered with reputable companies & easy to apply for
25 May 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We are so happy to know that you have had a wonderful experience, thank you for taking the time to leave us such a lovely review.
A lot of the offers are not available…
A lot of the offers are not available in Northern Ireland where I live and most of the businesses here have never heard of it. I work as a volunteer for the hospice and my colleagues have never been successful in using it either 😢
27 July 2024
Unprompted review
Reply from Charity Worker Discounts
Hi Hazel,
Thanks for getting in touch.
We would love to hear from you directly if you have any suggestions on offers you feel we could look to try and secure for our members with specific brands.
Member feedback really helps us improve the scheme for our members.
Can you please reach out to us using the email address below referencing your review for clarity?
customerservice@charityworkerdiscounts.com
Thank you!
Amazing that recognition is given to…
Amazing that recognition is given to those supporting others. Charity workers discount enables me to give myself the self care I deserve to have. Like breaks away. So thank you.
24 July 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We greatly appreciate your effort in sharing your experience. Your feedback is priceless, and we love hearing from our members.
Making my team feel valued
Easy to use & my team love some of the Offers. It makes them feel valued.
24 July 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We greatly appreciate your effort in sharing your experience. Your feedback is priceless, and we love hearing from our members.
Ode card
Ode card. You say can be used in over 80 stores but there is no list saying what they are.
12 July 2024
Unprompted review
Reply from Charity Worker Discounts
Hi Richard,
Thank you for your Trust Pilot review.
We have a list which can be located within the FAQ's on our ode cashback card page here -
https://www.charityworkerdiscounts.com/charity-workers-cashback-card
https://www.spree-card.com/DCHSPR/Register/Partners
I hope this helps!
Went to book Haven holiday and it was…
Went to book Haven holiday and it was same price on their site without the "discount".
8 July 2024
Unprompted review
Reply from Charity Worker Discounts
Hi Janine,
Thank you for your Trust Pilot review.
Sorry to hear about this, there are some specific instructions on how to redeem this offer noted on the offer page but if you could reach out to us we would love to help you with this :)
You can contact us here -
customerservice@charityworkerdiscounts.com
It's an invaluable service for charity…
It's an invaluable service for charity workers offering discounts all in one place.
8 July 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We greatly appreciate your effort in sharing your experience. Your feedback is priceless, and we love hearing from our members.
Brilliant!
Love Charity Worker Discounts! I've literally saved hundreds over the year on retail, white goods and holidays. I wish I remembered to use it more, but its definitely saved me money and worth signing up for.
4 July 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We are thrilled that you are enjoying our discounts. It makes our day to hear that you saved at the brands you love.
The lowest insurance quote was higher…
The lowest insurance quote was higher than my existing provider renewal quote.
Although I determined to proceed anyway only to find that the payment was going to a car insurance company that had a different name to the home insurance company. It looked dodgy so I didn’t proceed.
3 July 2024
Unprompted review
Reply from Charity Worker Discounts
Hi Tina,
Thank you for your Trust Pilot review.
So sorry to hear about your experience, we would really like to investigate this, please can you reach out to us using the email address below stating the offer you are using and screenshots of the price / purchase info so we can replicate the journey?
customerservice@charityworkerdiscounts.com
discount code
Used Charity Worker discount, for a recent order with Seasalt. Great that I got a discount of the item I ordered. Easy to use the code.
3 July 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We are thrilled that you are enjoying our discounts. It makes our day to hear that you saved at the brands you love.
code didn't work & no place to go with CWD
I booked a room for a muchneeded time away - I picked up the code and went to page sent to. booked the place and received no discount.
I tried contacting charity worker discounts and this seems an impossible task - obviously no route to discuss things with the company.
Not sure I have the energy totry again
4 June 2024
Unprompted review
Reply from Charity Worker Discounts
Hi Annette,
Thanks for your review on Trust Pilot.
We're sorry to hear about your issue. Our offers do have specific T&Cs, which might explain the confusion. However, we're here to help!
It is possible that your booking was not eligible, in which case please contact us directly so that we can understand and resolve your situation more effectively.
customerservice@charityworkerdiscounts.com
Thanks
Finding this site really helpful…
Finding this site really helpful increasingly often. As a charity sector worker, the pay isn’t great so these discounts come in useful.
28 June 2024
Unprompted review
Reply from Charity Worker Discounts
Hi there,
Your review on Trust Pilot means a lot to us!
We're so grateful you chose to share your experience. Hearing from our users is always a highlight for us, and your feedback is incredibly important.
Thank you!
Wonderful choice of discounts available…
Wonderful choice of discounts available to use Thank you Charity Worker Discounts. I have enjoyed benefiting from these discounts.
28 June 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We greatly appreciate your effort in sharing your experience. Your feedback is priceless, and we love hearing from our members.
Experience
Easy to use.
Put in the company/service you want. Response.
See which are offering a discount.
18 June 2024
Unprompted review
Reply from Charity Worker Discounts
Hi there,
Your review on Trust Pilot means a lot to us!
We're so grateful you chose to share your experience. Hearing from our users is always a highlight for us, and your feedback is incredibly important.
Thank you!
Too many emails not offering anything new
Love the discounts on offer, but most of the daily (yes daily) emails are the same offers repeated over and over. Would be great to have the option of a weekly round up instead of a daily 'update'.
I'm neither interested in hearing who is having a general sale, where there's no discount specific to CWD offered.
24 June 2024
Unprompted review
Reply from Charity Worker Discounts
Hi Rera,
Thank you for your Trust Pilot review.
We are working on introducing more choice with our emails in the future so each member can have more input into what they want to see and when.
We really appreciate you taking the time to share your experience, we love hearing from our members and value all comments we receive.
Discounts not really worthwhile
Discounts not really worthwhile. No real advantage in being a member in most cases.
23 June 2024
Unprompted review
Reply from Charity Worker Discounts
Hi Darlene,
Thank you for your Trust Pilot review.
We're sorry to hear that you feel this way, if you could share more specific feedback this would really help us as we are constantly looking for ways to improve and member feedback helps us with this.
You can contact us here -
customerservice@charityworkerdiscounts.com
I booked easyjet hol through link and…
I booked easyjet hol through link and never received my e-gift cards.
2 January 2024
Unprompted review
Reply from Charity Worker Discounts
Hi Carmel,
Thank you for your Trust Pilot review.
Sorry to hear this, please can you refer to the T&C's on the offer page you used as there may be a specific time frame that could be after your travel date for when the benefit is sent to you.
If you have any questions please reach out to us to let us know the offer you used so we can check this for you.
customerservice@charityworkerdiscounts.com
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