We had a great and memorable trip to Kenya with Charlie’s Travels. The itinerary was well designed and included amazing nature and wildlife experiences. Safaris in Meru and Nakuru, birdwatching ne... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We had a great and memorable trip to Kenya with Charlie’s Travels. The itinerary was well designed and included amazing nature and wildlife experiences. Safaris in Meru and Nakuru, birdwatching ne... See more
Company replied
We had a wonderful family trip in Uganda, arranged by Charlie’s Travel. The hick ups at the start of the trip were well managed by the team after escalation. The program was varied and in line with ou... See more
Company replied
Last August, we left wity 12 girls for Kenya for 2 weeks and went on a fantastic tour. All the elements that were important to us were covered during our trip! Communication with Charlie's Travels wa... See more
Company replied
We have been in Kenya for almost four weeks in July/August 2024. We, this is our two kids (13, 16) and their parents, all from Germany. From the first contact in November/December 2023 till the... See more
Company replied
Tourism in Africa is traditional. Before you know it you will travel from safari lodge to safari lodge without experiencing the real Africa! Charlie's Travels is a young travel agency specializing in tailor-made adventurous trips. Together with an international team with the same adventurous mentality we organize unique trips across the entire African continent!
Netherlands
We had a great and memorable trip to Kenya with Charlie’s Travels. The itinerary was well designed and included amazing nature and wildlife experiences. Safaris in Meru and Nakuru, birdwatching near Mount Kenya, and the Nai Nami tour in Nairobi were true highlights. Our driver Pascal was outstanding – always reliable, knowledgeable about wildlife, and incredibly helpful throughout the trip.
Some accommodations were fantastic, especially Chui Cottage and the stay near Mount Kenya, where we enjoyed great food and warm hospitality.
However, there were also areas that could be improved. Communication about optional activities and daily planning was sometimes unclear or very last minute. A bit more transparency about additional costs, self-catering options and activity details would also help travelers plan better.
From a sustainability perspective, we appreciated visits to local projects and markets. At the same time, we would encourage even stronger focus on locally owned accommodations, deeper cultural encounters, and stricter wildlife-viewing practices in busy parks.
Overall, a very special trip with incredible nature and people.

Reply from Charlie's Travels
We had an amazing 2-week trip with to Kenya with 14 girls. The itinarary matched our expectations perfectly. Judy was the best tour guide we could have wished for. She communicated very clearly and arranged everything perfectly. Even when there were challenges due to circumstantial issues, Judy made it happen. We're so thankful for everything!!
We had a fantastic trip through Namibia! The contact by app during the 4 weeks with Charlie's Travels was quick and informative. We were regularly asked if everything was still to our liking. I can definitely recommend it to everyone.
We did a 2 week road-trip around Kenya in Sep/Oct 2023 which was organised by Charlie's Travels. We had the best time and could not be happier how the trip went. Planning and organising the trip itinerary with Charlie's team was super easy and all of our ideas were taken into consideration. It was a mixture of a self-drive road trip starting in Nairobi, heading to Mount Kenya, Lake Naivasha, Hell's Gate, Amboseli National Park and then leaving the car behind to take the train to Taita Hills, Mombasa and Kilifi. We were amazed by how different every part of the country is.
While we were in Kenya, we felt well taken care of and had daily contact with Charlie's team during our trip. The team quickly responded to any questions we had and always gave us valuable advice. The accommodations varied from more basic camps to more luxurious housing and we felt Charlies' Team really listened to us and works with the locals.
We saw places and met people that left us with the most wonderful memories which we still talk about on a routine basis. Without Charlie's team we would have only seen a tiny fraction of the country and all the experiences made it so much more special.
We cannot recommend Charlie's Travels enough, especially if you have any concerns travelling to more remote places in Africa. We never felt unsafe during our trip and the team made sure to provide us with thorough tips ahead of time.
We are already looking forward to our next trip to Uganda also planned by Charlie's Travels.
We enjoyed our trip in South Africa (eastern loop). Definitely recommended! very varied holiday!

Reply from Charlie's Travels
Very bad experience: quality of information regarding the trip was bad (no clear and correct communication, mistakes in the program), bad guidance by the travel consultants (she entirely did not understand what we were looking for). Price/quality is totally wrong (very budget accommodations for high prices); we paid almost EUR 5.500 for a trip that costed approximately EUR 3.300 (based on an educated calculation).

Reply from Charlie's Travels
Fantastic trip through Kenya with Charlie's. Itinerary was perfectly tailored to our group and it was a good combination of adventure, culture and local interactions! Big shout out to our tour guide Clarence and our cooks Francis & Anthony. These guys made our trip with their never-ending enthusiasm and support.

Reply from Charlie's Travels
Last August, we left wity 12 girls for Kenya for 2 weeks and went on a fantastic tour. All the elements that were important to us were covered during our trip! Communication with Charlie's Travels was top notch both prior to and during the trip. Every day we were surprised all over again!!! Thanks to our tour guide Joseph and all the other people involved in the activities, our trip was unforgettable!!!!

Reply from Charlie's Travels
We had an amazing trip with Charlies Travels to Kenya. First of all, they really listened to us and suggested a itinarary that matched the expectations of our family (travelling with 3 children). Furthermore, we also went way beyond the touristic highlights and had real contact with the Kenians. For us and our family, it was unforgettable. Brenda was always there when we needed advice. When we had some health issues, she made us call a Dutch doctor resident in Kenia, who then gave us the number of a Kenian pediatrician. It was very reassuring knowing that they were always there for us. It was without any doubt the best trip our family made so far!

Reply from Charlie's Travels
Amazing organisation for Africa adventures. We experienced an amazing trip in Kenya. Charlies travels made a personalized trip in line with all our wishes. We experienced a lot of interaction with locals, we definitely went beyond the touristic highlights.
Both before and during the trip the company was always communicating very good. Also all our drivers and guides were very friendly, it was nice to see how they keep a genuine connection with Charlies travels.

Reply from Charlie's Travels
With special thanks to Brenda and Karin. They contributed to this fantastic trip. They were always there for us. Without Charlie’s travel it would have felt less comfortable for us. After all, it is a completely different environment. Thank you ladies!

Reply from Charlie's Travels
We had a beautiful trip ‘made by’ Charlies Travels because of the good advices of this company. All our wishes came true. Beautiful accomodations, special experiences, the best driver ever, and all we hoped for! A trip specially ‘designed’ for us by very nice and helpfull people.

Reply from Charlie's Travels
We had a wonderful trip with our two children (8 and 11) through Charlies Travels. We drove ourselves, sat on the back of a motorcycle, accompanied by a ranger, took the train and took the plane. It was a very varied trip where we saw and experienced so many beautiful things. The help along the way from Charlies Travels was very good. We could always ask a question along the way and they responded very quickly.

Reply from Charlie's Travels
From the start it was great working together with Charlie's Travel. They listened very good to all our wishes and were flexible in adjusting the travel plans. Once we were in Kenya it was really nice to have direct contact with your agent at Charlie. This made the trip very relaxing and a great experience.

Reply from Charlie's Travels
We have been in Kenya for almost four weeks in July/August 2024. We, this is our two kids (13, 16) and their parents, all from Germany.
From the first contact in November/December 2023 till the last goodbye, we always felt like we were planning and doing a journey with friends.
Although it was our first trip to (east) Africa and the first Safari at all, we never had any doubts about anything would not work like planned.
The journey went from Nairobi via Lake Naivasha, Suswa, Loita Hills, Masai Mara to Amboseli, Mombasa and Watamu at the Indian Ocean.
Wherever we had been and whatever transportation vehicle we used, everything worked out perfectly and our expectations were exceeded.
Thanks a lot for this amazing experience!

Reply from Charlie's Travels
We had a very nice holiday with Charlie’s in Tanzania. It was really of the beaten track, as we wanted it. Perfectly organised. Beautiful people, nice excursions, I want to go back!

Reply from Charlie's Travels
We had a great time organised with Charlie' travels. We did a 10 day self drive trip, visiting several parks. They have listened to our wishes organising the trip. When we had a question during the trip we had app contact with lovely Gladys and were answered immediately. We definiatly recommend Charlie's travels!

Reply from Charlie's Travels
We had a wonderful family trip in Uganda, arranged by Charlie’s Travel. The hick ups at the start of the trip were well managed by the team after escalation. The program was varied and in line with our expectations. Most accommodations were really nice! The female guide that accompanied us as driver during 12 days was very knowledgeable and experienced to ensure we found all the best spots during the game drives!

Reply from Charlie's Travels
Married for 50 years and then booking a trip to South Africa. The trip that we have wanted to do for years.
Charlie's Travel came our way and due to their personal approach and good ideas, our expectations have been exceeded in many ways. We went home with a lot of beautiful memories. Thanks a lot Anna and Lauren for your what's app backup. If it was even necessary, you were there too! Piet & Coby, Mijdrecht, the Netherlands
We recommend Charlie's Travel.

Reply from Charlie's Travels
The adventure that Charlies organized for us in Tanzania was exactly in line with our expectations. A good mix of wildlife through safaris in combination with experiences with local people and local organisations was great. We wanted the revenues of journey to land as much as possible with local people, and that is how it was done. The local drivers and guides were amazing! Almost everything went smooth.

Reply from Charlie's Travels
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.