Charlie's Travels Reviews 49

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

We had a great and memorable trip to Kenya with Charlie’s Travels. The itinerary was well designed and included amazing nature and wildlife experiences. Safaris in Meru and Nakuru, birdwatching ne... See more

Company replied

Rated 4 out of 5 stars

We had a wonderful family trip in Uganda, arranged by Charlie’s Travel. The hick ups at the start of the trip were well managed by the team after escalation. The program was varied and in line with ou... See more

Company replied

Rated 5 out of 5 stars

Last August, we left wity 12 girls for Kenya for 2 weeks and went on a fantastic tour. All the elements that were important to us were covered during our trip! Communication with Charlie's Travels wa... See more

Company replied

Rated 5 out of 5 stars

We have been in Kenya for almost four weeks in July/August 2024. We, this is our two kids (13, 16) and their parents, all from Germany. From the first contact in November/December 2023 till the... See more

Company replied

Company details

  1. Travel agent

Written by the company

Tourism in Africa is traditional. Before you know it you will travel from safari lodge to safari lodge without experiencing the real Africa! Charlie's Travels is a young travel agency specializing in tailor-made adventurous trips. Together with an international team with the same adventurous mentality we organize unique trips across the entire African continent!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

49 reviews

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Rated 4 out of 5 stars

Memorable Kenya trip with incredible wildlife and people

We had a great and memorable trip to Kenya with Charlie’s Travels. The itinerary was well designed and included amazing nature and wildlife experiences. Safaris in Meru and Nakuru, birdwatching near Mount Kenya, and the Nai Nami tour in Nairobi were true highlights. Our driver Pascal was outstanding – always reliable, knowledgeable about wildlife, and incredibly helpful throughout the trip.
Some accommodations were fantastic, especially Chui Cottage and the stay near Mount Kenya, where we enjoyed great food and warm hospitality.
However, there were also areas that could be improved. Communication about optional activities and daily planning was sometimes unclear or very last minute. A bit more transparency about additional costs, self-catering options and activity details would also help travelers plan better.
From a sustainability perspective, we appreciated visits to local projects and markets. At the same time, we would encourage even stronger focus on locally owned accommodations, deeper cultural encounters, and stricter wildlife-viewing practices in busy parks.
Overall, a very special trip with incredible nature and people.

24 February 2026
Unprompted review
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Reply from Charlie's Travels

Thank you so much for your thoughtful and detailed review. We’re really happy to hear that your trip through Kenya was such a memorable experience. It’s great to know that places like Meru, Nakuru and Mount Kenya stood out, and that the Nai Nami tour gave you a meaningful look into Nairobi. And of course we’re especially glad to hear that Pascal made such a positive impression. We’ll be sure to pass on your kind words to him. We hope the memories of Kenya’s landscapes, wildlife and people stay with you for a long time!

Rated 5 out of 5 stars

We had an amazing 2-week trip with to…

We had an amazing 2-week trip with to Kenya with 14 girls. The itinarary matched our expectations perfectly. Judy was the best tour guide we could have wished for. She communicated very clearly and arranged everything perfectly. Even when there were challenges due to circumstantial issues, Judy made it happen. We're so thankful for everything!!

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Well organized trip through Namibia

We had a fantastic trip through Namibia! The contact by app during the 4 weeks with Charlie's Travels was quick and informative. We were regularly asked if everything was still to our liking. I can definitely recommend it to everyone.

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Kenya Roundtrip - Memories that will last a lifetime

We did a 2 week road-trip around Kenya in Sep/Oct 2023 which was organised by Charlie's Travels. We had the best time and could not be happier how the trip went. Planning and organising the trip itinerary with Charlie's team was super easy and all of our ideas were taken into consideration. It was a mixture of a self-drive road trip starting in Nairobi, heading to Mount Kenya, Lake Naivasha, Hell's Gate, Amboseli National Park and then leaving the car behind to take the train to Taita Hills, Mombasa and Kilifi. We were amazed by how different every part of the country is.
While we were in Kenya, we felt well taken care of and had daily contact with Charlie's team during our trip. The team quickly responded to any questions we had and always gave us valuable advice. The accommodations varied from more basic camps to more luxurious housing and we felt Charlies' Team really listened to us and works with the locals.
We saw places and met people that left us with the most wonderful memories which we still talk about on a routine basis. Without Charlie's team we would have only seen a tiny fraction of the country and all the experiences made it so much more special.
We cannot recommend Charlie's Travels enough, especially if you have any concerns travelling to more remote places in Africa. We never felt unsafe during our trip and the team made sure to provide us with thorough tips ahead of time.
We are already looking forward to our next trip to Uganda also planned by Charlie's Travels.

7 October 2023
Unprompted review
Rated 5 out of 5 stars

We enjoyed our trip in South Africa…

We enjoyed our trip in South Africa (eastern loop). Definitely recommended! very varied holiday!

8 July 2024
Unprompted review
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Reply from Charlie's Travels

Thanks for sharing your experience! We are so glad you enjoyed the eastern loop!

Rated 1 out of 5 stars

Very bad experience

Very bad experience: quality of information regarding the trip was bad (no clear and correct communication, mistakes in the program), bad guidance by the travel consultants (she entirely did not understand what we were looking for). Price/quality is totally wrong (very budget accommodations for high prices); we paid almost EUR 5.500 for a trip that costed approximately EUR 3.300 (based on an educated calculation).

30 August 2024
Unprompted review
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Reply from Charlie's Travels

Hi Jeroen, thank you for taking the time to share your feedback with us. We're sorry to hear that your recent experience did not meet your expectations. For each traveler, we provide a detailed travel plan, a quote, and a pre-departure briefing to ensure every aspect is clear. We are reviewing how we can make this process even more detailed. We are sorry to hear you feel the travel consultant didn’t understand your wishes and that certain desired expectations unfortunately didn't meet your budget. We take your feedback very seriously and as a learning point to avoid these misunderstandings in the future. If you have any questions regarding the above, you know where to find us.

Rated 5 out of 5 stars

Fantastic trip through Kenya

Fantastic trip through Kenya with Charlie's. Itinerary was perfectly tailored to our group and it was a good combination of adventure, culture and local interactions! Big shout out to our tour guide Clarence and our cooks Francis & Anthony. These guys made our trip with their never-ending enthusiasm and support.

9 August 2024
Unprompted review
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Reply from Charlie's Travels

Thanks for sharing your experience! It sounds like you had an incredible adventure in Kenya!

It’s great to hear that the itinerary was tailored so well for your group and you had the change to get a great mix of activities!

Rated 5 out of 5 stars

Amazing trip to Kenya

Last August, we left wity 12 girls for Kenya for 2 weeks and went on a fantastic tour. All the elements that were important to us were covered during our trip! Communication with Charlie's Travels was top notch both prior to and during the trip. Every day we were surprised all over again!!! Thanks to our tour guide Joseph and all the other people involved in the activities, our trip was unforgettable!!!!

15 August 2024
Unprompted review
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Reply from Charlie's Travels

Asante Fleur! Thank you so much for your wonderful review! We’re thrilled to hear that you and the girls had such an unforgettable time in Kenya! 🎉 It was a pleasure planning this trip with you, and we're so glad that all the important elements came together to create such special memories. Joseph and the rest of the team will be over the moon to hear your kind words! 😊 We hope to welcome you back in the furure for another adventure in Africa!

Rated 5 out of 5 stars

Amazing

We had an amazing trip with Charlies Travels to Kenya. First of all, they really listened to us and suggested a itinarary that matched the expectations of our family (travelling with 3 children). Furthermore, we also went way beyond the touristic highlights and had real contact with the Kenians. For us and our family, it was unforgettable. Brenda was always there when we needed advice. When we had some health issues, she made us call a Dutch doctor resident in Kenia, who then gave us the number of a Kenian pediatrician. It was very reassuring knowing that they were always there for us. It was without any doubt the best trip our family made so far!

1 August 2024
Unprompted review
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Reply from Charlie's Travels

Thank you so much for your wonderful feedback! We’re thrilled to hear that you and your family had such a memorable experience in Kenya with us. It was our pleasure to design an itinerary that suited your needs and allowed you to connect with the local culture beyond the typical tourist experiences.

We’re especially glad that Brenda was able to support you during your trip, particularly when health issues arose. Knowing that you felt reassured and well taken care of is exactly what we aim for.

Your kind words mean the world to us, and we’re honored to have been part of the best trip your family has ever taken. We hope to welcome you on another adventure in the future!

Rated 5 out of 5 stars

Amazing organisation for Africa adventures

Amazing organisation for Africa adventures. We experienced an amazing trip in Kenya. Charlies travels made a personalized trip in line with all our wishes. We experienced a lot of interaction with locals, we definitely went beyond the touristic highlights.
Both before and during the trip the company was always communicating very good. Also all our drivers and guides were very friendly, it was nice to see how they keep a genuine connection with Charlies travels.

25 July 2024
Unprompted review
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Reply from Charlie's Travels

Hi Ward, wow what a beautiful review and how great to hear you enjoyed all of it! Drivers and dguides really can make a trip even better. Glad they did!

Rated 5 out of 5 stars

With special thanks to Brenda and Karin

With special thanks to Brenda and Karin. They contributed to this fantastic trip. They were always there for us. Without Charlie’s travel it would have felt less comfortable for us. After all, it is a completely different environment. Thank you ladies!

3 August 2024
Unprompted review
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Reply from Charlie's Travels

Hey Eric! We also love Brenda and Karin and are super happy to hear they helped you have an amazing trip. Happy to help you explore the rest of this amazing continent ;)

Rated 5 out of 5 stars

A beautiful trip ‘designed’ by Charlies Travels!

We had a beautiful trip ‘made by’ Charlies Travels because of the good advices of this company. All our wishes came true. Beautiful accomodations, special experiences, the best driver ever, and all we hoped for! A trip specially ‘designed’ for us by very nice and helpfull people.

1 August 2024
Unprompted review
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Reply from Charlie's Travels

Yes! All of our trips are specifically designed for each of our travelers! That is what we love doing and that is how we ensure you guys have the best experience possible. Happy to hear it worked out so well!

Rated 5 out of 5 stars

Wonderful trip

We had a wonderful trip with our two children (8 and 11) through Charlies Travels. We drove ourselves, sat on the back of a motorcycle, accompanied by a ranger, took the train and took the plane. It was a very varied trip where we saw and experienced so many beautiful things. The help along the way from Charlies Travels was very good. We could always ask a question along the way and they responded very quickly.

24 July 2024
Unprompted review
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Reply from Charlie's Travels

Sounds like a Charlie's Travels trip! Amazing to hear your family had such a beautiful trip. We love showing our favorite continent to all of our travelers. Hope to have you again to explore even more of beautiful Africa.

Rated 5 out of 5 stars

Great experience

From the start it was great working together with Charlie's Travel. They listened very good to all our wishes and were flexible in adjusting the travel plans. Once we were in Kenya it was really nice to have direct contact with your agent at Charlie. This made the trip very relaxing and a great experience.

14 July 2024
Unprompted review
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Reply from Charlie's Travels

Hey Robert, Thanks for this positive feedback! Great to hear you enjoyed your trip in home country, Kenya. Karibu sana and baadaye!

Rated 5 out of 5 stars

Best journey of our life (so far)!

We have been in Kenya for almost four weeks in July/August 2024. We, this is our two kids (13, 16) and their parents, all from Germany.
From the first contact in November/December 2023 till the last goodbye, we always felt like we were planning and doing a journey with friends.
Although it was our first trip to (east) Africa and the first Safari at all, we never had any doubts about anything would not work like planned.
The journey went from Nairobi via Lake Naivasha, Suswa, Loita Hills, Masai Mara to Amboseli, Mombasa and Watamu at the Indian Ocean.
Wherever we had been and whatever transportation vehicle we used, everything worked out perfectly and our expectations were exceeded.

Thanks a lot for this amazing experience!

30 July 2024
Unprompted review
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Reply from Charlie's Travels

Dear Sven, Wow!! We are so happy to get this incredible feedback. Our travelers are our friends so having this come back to us is amazing. We are thrilled to hear you all had a wonderful journey. On to the next!

Rated 5 out of 5 stars

Tanzania of the beaten track.

We had a very nice holiday with Charlie’s in Tanzania. It was really of the beaten track, as we wanted it. Perfectly organised. Beautiful people, nice excursions, I want to go back!

7 July 2024
Unprompted review
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Reply from Charlie's Travels

Hi Bas, that is amazing to hear! Really happy you enjoyed your time in Tanzania. On to the next African adventure!!

Rated 5 out of 5 stars

Superb Kenia

We had a great time organised with Charlie' travels. We did a 10 day self drive trip, visiting several parks. They have listened to our wishes organising the trip. When we had a question during the trip we had app contact with lovely Gladys and were answered immediately. We definiatly recommend Charlie's travels!

5 July 2024
Unprompted review
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Reply from Charlie's Travels


Thank you so much for your kind words! We're thrilled to hear that you had a fantastic 10-day self-drive trip, enjoying the beauty of several parks. At Charlie's Travels, we pride ourselves on listening to your wishes and ensuring your journey is everything you hoped for. We're also glad that Gladys could provide timely support whenever you needed it. Your recommendation means a lot to us, and we're delighted to have been a part of your unforgettable adventure!

Rated 4 out of 5 stars

15 days in Uganda

We had a wonderful family trip in Uganda, arranged by Charlie’s Travel. The hick ups at the start of the trip were well managed by the team after escalation. The program was varied and in line with our expectations. Most accommodations were really nice! The female guide that accompanied us as driver during 12 days was very knowledgeable and experienced to ensure we found all the best spots during the game drives!

21 July 2024
Unprompted review
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Reply from Charlie's Travels

Thank you for sharing your experience! We're glad you had a great family trip in Uganda with Charlie's Travels!

Apologies for the initial hiccups, and we're happy to hear our team resolved them quickly. It's wonderful to hear you enjoyed the itinerary, accommodations, and especially our knowledgeable guide!

Rated 5 out of 5 stars

28 days through South Africa

Married for 50 years and then booking a trip to South Africa. The trip that we have wanted to do for years.
Charlie's Travel came our way and due to their personal approach and good ideas, our expectations have been exceeded in many ways. We went home with a lot of beautiful memories. Thanks a lot Anna and Lauren for your what's app backup. If it was even necessary, you were there too! Piet & Coby, Mijdrecht, the Netherlands
We recommend Charlie's Travel.

28 March 2024
Unprompted review
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Reply from Charlie's Travels

Dear Piet & Coby,

Thanks so much for your lovely review! We're thrilled your 50th-anniversary trip to South Africa was everything you hoped for and more.

Big shoutout to Anna and Lauren for having your back! We're glad they could help make your trip unforgettable.

Thanks for recommending us!

Rated 5 out of 5 stars

Amazing adventure in Tanzania

The adventure that Charlies organized for us in Tanzania was exactly in line with our expectations. A good mix of wildlife through safaris in combination with experiences with local people and local organisations was great. We wanted the revenues of journey to land as much as possible with local people, and that is how it was done. The local drivers and guides were amazing! Almost everything went smooth.

8 March 2024
Unprompted review
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Reply from Charlie's Travels

Thanks for the awesome review! We’re so glad your Tanzania adventure was just what you wanted.

It’s great to hear you loved the mix of safaris and local experiences, and that our local guides and drivers made your trip special.

Thanks again for choosing Charlie’s Travel. We can’t wait to help you plan your next adventure!

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