Absolutely unacceptable service. I was left waiting for a recovery truck that never arrived, with very poor communication throughout. Instead of keeping me informed, I was only told much later that... See more
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Absolutely negative experience, beyond believes! that lad turned up after 2 hours, he spent nearly 20 mins to try to load my van on his and he ended up tossing my van off! as a consequence i had big d... See more
Flat battery, so used website to get a man with a jump start kit to get my car going quickly. Had doubts after seeing the reviews, but professional breakdown van turned up after about 35 minutes as... See more
Appalling service. No obvious contact number or email address. The agent was from a company called Angel Assist Kent and after sending me a slightly mocking WhatsApp message, they just left my dad str... See more
1.7
Bad
47 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Had a recovery Agent called Danny
Had a recovery Agent called Danny, absolutely brilliant. His flatback was spotless, he was timely, courteous and the care when loading my car was exceptional
31 May 2023
Unprompted review
Driver didn’t show up for booking
Driver didn’t show up for booking. No contact and no response to messages. I had to cancel and find an alternative.
25 May 2023
Unprompted review
Jumpstart
Nawaz came out to jump start my car on Easter Saturday for £40 - much cheaper than anything I could find elsewhere. Very friendly and efficient service, totally recommend.
8 April 2023
Unprompted review
Disgusting service
Disgusting service. No one answers calls or texts. Our car has been stolen since using cheap car recovery. Car was recovered and never delivered back home. No contact. Shocking customer service. Reported car stolen to the police! So upset- DO NOT USE THIS COMPANY
29 November 2022
Unprompted review
There is not responsible if something goes wrong.
The website act as an agency for self-employed people.
The driver damage the vehicle and did not take any responsibility even threatening me if I do not pay.
And on the website, there is not any way to contact them so they are not taking any responsibility as well if something goes wrong.
2 November 2022
Unprompted review
Booked and they turned up- did job…
Booked and they turned up- did job flawlessly, as it says on the tin www.cheapcarrecovery. Will use again and recommend to friends and family.
19 August 2022
Unprompted review
Waited for too long
Have asked them to arrange a recovery for my car for 6-7 pm. Have agreed the time slot. Then the agent told that the driver will come 8-8:30pm. Ended up waiting for the recovery till 10pm.
The driver was quite respectful and nice, however experience with the company wasn't very great. I understand that the drivers don't work for this company as their agents look for drivers, however the experience wasn't pleasant at all hence just 1 star. Driver on other hand deserves all 5 stars.
6 July 2022
Unprompted review
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