Cheap Locks Reviews 44

TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

Updated since interacting with the company. I complained originally that I never received the goods and could not get through to customer services but one month later payment was taken. They have... See more

Company replied

Rated 5 out of 5 stars

I made an honest mistake and was just enquiring about whether a refund with restocking fee etc was possible and they just cannot be bothered to email me back. Edited by myself it appears we had a tec... See more

Company replied

Rated 2 out of 5 stars

Order no. 3909145 Got send the wrong item, although in the right packaging? Send several e-mails including photo of the item and packaging requesting for the right item to be send and a retur... See more

Company replied

Rated 5 out of 5 stars

I needed a multipoint lock but was struggling to find one online, stumbled across these guys who had them in stock, quick delivery at a very reasonable rate even if i live on the Isle of man. Lock... See more

Company details

  1. Locks Supplier

Written by the company

Locks, Door Locks, Window Locks, Multipoint Locks, Door Handles All At Low Prices. ERA Cylinders, Mortice Locks, Access Control At Cheap Locks


Contact info

3.7

Average

TrustScore 3.5 out of 5

44 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Good online identification tools, trouble-free purchase

I found the tips on the website really handy in identifying the correct door lock mechanism (an Avocet AVO352H2RSS) even though there were no markings on the original, and there is another type (AVO352HB) which looks almost identical.

The price for both the mechanism and keep was very good and delivered next day as promised.

30 September 2020
Unprompted review
Rated 1 out of 5 stars

Poor service

Tried to call and emailed regarding a next day delivery that eventually arrived 5 days later, they never returned any calls or replied to emails. Generally an all round poor service

24 September 2020
Unprompted review
Rated 5 out of 5 stars

Great service and prices

Didn’t expect great things, but — delivered within 24 hours, and the best price around. What’s not to like! I didn’t automatically receive tracking for my order, but when I emailed customer services I had a response 5 minutes later. Bravo.

23 May 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic value and service

Fantastic value and service

I needed to replace an old lock and Cheap locks had the item in stock and it arrived very well packaged and was a perfect fit

7 November 2017
Unprompted review
Rated 5 out of 5 stars

I needed a multipoint lock but was …

I needed a multipoint lock but was struggling to find one online, stumbled across these guys who had them in stock, quick delivery at a very reasonable rate even if i live on the Isle of man.
Lock fitted perfectly, will certainly use them again

7 November 2017
Unprompted review
Rated 5 out of 5 stars

Overall Excellent

The site was very straight forward and easy to use. The product was of a very good quality and was delivered within 24 hours of placing my order. Would definitely recommend.

2 November 2017
Unprompted review
Rated 5 out of 5 stars

10/10

Great advice, excellent service, full marks for Cheap Locks!

27 December 2016
Unprompted review
Rated 5 out of 5 stars

A very happy customer

I used the lock finder tool on the website which was very quick and pointed me directly to the product I required. Very cheap and arrived the following day.

25 November 2016
Unprompted review
Rated 5 out of 5 stars

Superb Service!!!

Bought a few products from this company recently, excellent customer service and prompt response to any queries I had. Speedy delivery!

5 November 2012
Unprompted review
Rated 1 out of 5 stars

Stay clear off this company

order 12 night latches from this company and paid for the special delivery. but after a week i still had not received the locks, so i phoned the company and was assured that the locks were on route. another week had passed but still no locks and company stopped answering there phone. contacted paypal and got a refund

18 October 2012
Unprompted review

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