Cheapmowers Reviews 

328
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My Kress robotic lawn mower wouldn't work, no matter what I tried. I had no lights on the charging station, so it was not a boundary wire issue. I gave everything a good clean, and found ants had made... See more

Rated 5 out of 5 stars

Whilst we bought our Kress Mission robot lawnmower 18 months ago and have posted before, I just wanted to add that it has been an absolute game changer for us. We were uncertain whether a robot would... See more

Rated 5 out of 5 stars

I brought a cobra hedge cutter from them, went wrong with just a few days left of warranty, Angela there was amazing and sorted out the replacement which I am very grateful for... amazing service. Tha... See more

Rated 5 out of 5 stars

Purchased the Kress Nano mission off cheap mowers.com a year and a bit ago, it’s been absolutely fabulous, up to the point it went wrong, James at Cheapmowers.com understood this first world problem o... See more

Company details

  1. Garden

Information provided by various external sources

Garden Machinery Lawnmower and Mowers Discount Prices ! Buy Online, Save on strimmers, shredders, hedge cutters chainsaws, cultivators, tractors from Honda, ATCO, Qualcast, Hayter, Mountfield, Asuka , Ibea, Castel, Lawnking, Flymo, Suffolk Punch, Ryobi, Mantis, Westwood, Brill, Hitachi, Alpina, Handy, Makita


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4.7

Excellent

TrustScore 4.5 out of 5

328 reviews

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No recent history of asking for reviews

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4.7

All reviews

(328)

26 reviews in the last 12 months

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Rated 4 out of 5 stars

Excellent personal service.

When it transpired that the mower I ordered originally was out of stock with the suppliers, James from Cheapmowers rang me personally to offer an alternative mower. A slight upgrade in fact, for the same price. This was duly despatched and arrived, first thing the next morning.

Excellent service.

Andy

21 July 2021
Unprompted review
Rated 5 out of 5 stars

Martin rutter

Hi everyone who is thinking of buying from cheapmowers i would not buy from anyone else cheapmowers are the best honest reliable very good quality machinery 5 stars all round

18 July 2021
Unprompted review
Rated 4 out of 5 stars

Hyundai Mower

Ordered a Hyundai mower with push button start from the website, unfortunately the description was incorrect, but the incorrectly described mower was collected and the new one delivered in a matter of days. Helpful on the phone and good customer service

15 July 2021
Unprompted review
Rated 4 out of 5 stars

Positive experience

The Hyundai mower we bought through this company is a huge improvement on our old mower and does a fine job of mowing our (fairly large) lawn. The delivery experience was quick and efficient too. However, in the specifications on the website it indicated the mower had an electric start button which it does not. Fortunately it is a lot easier to start than our old one, so hopefully we will not risk dislocating our shoulder each time we start it! Overall, we are happy with our purchase.

24 June 2021
Unprompted review
Rated 4 out of 5 stars

An excellent service from caring people.

Well, I cannot praise this company enough. They were unable to immediately supply the 12 inch Webb manual mower WEH12R, giving me a reasonable wait time. When this date was frustrated by their being short-delivered themselves, they asked whether I would like a refund, an alternative machine, or to continue waiting? Both James and Angela were extremely apologetic about the situation.
I chose the latter course but explained that as I was getting married in several weeks, had a new lawn, and were having a garden reception they 'pulled out the stops' for me. It seems that they obtained the required machine from Webb's warehouse via an 'arrangement' and delivered it to me two days later.
I now have a shiny new machine and the grass cut!
I am a very satisfied customer. Ian Murdoch.

10 June 2021
Unprompted review
Rated 1 out of 5 stars

Worst mower supplier in uk

Bought 2 mowers from.them 1 didn't work form the 1st day second had faut from 1st tank fuel returning both machines and have checked to charge me for return and say 1 machine works fine then second want to charge me for not packing in box right and scratching the handles done use them bunch of crooks taking them to court and charging them for the hassel caused for the record u damaged the mower un packing the mower never provided any packaging for mower !! Packaging provided was unusable and was there own courier tnt that was used and cheapmowers damaged the mower un packing it then try to blame customer for this please share this so other innocent people don't use this company

8 June 2021
Unprompted review
Cheapmowers logo

Reply from Cheapmowers

For the record, the first mower was returned to the manufacturer for inspection, no fault was found and the lawmower worked fine, this mower is being credited in full. The second mower was returned from the customer with no internal packaging and in a dreadful damaged state. Update 17/06/21 - Customer did not use any of the internal packaging as supplied with the mower.

Rated 5 out of 5 stars

The Cheapmowers name may be a little…

The Cheapmowers name may be a little off-putting but I can't fault the service. My mower was delivered in 2 working days as promised and I'm extremely pleased with it - I would use Cheapmowers again without hesitation

4 June 2021
Unprompted review
Rated 5 out of 5 stars

Surprisingly good

Surprisingly good! With a domain name starting with "cheap", I wondered if I might have problems with my order. Nope, my experience was a good price, delivered on time via Fedex, and the product is great. I purchased a Lawnflite field trimmer from them. My only suggestion is that they improve their despatch notices so that we get a delivery day shown.

28 May 2021
Unprompted review
Rated 5 out of 5 stars

Really glad i bought my mower from…

Really glad i bought my mower from Cheapmowers.com. Great price, good communication. And good customer service. I couldnt get mower started. Called Cheapmowers who picked up straight away and were super helpful talking me through it. Turns out i had set it up wrong! They got me going in a couple of minutes and also gave me tips on preserving battery life. Highly recommend.

27 May 2021
Unprompted review
Rated 3 out of 5 stars

Still waiting for delivery....

Ordered an Ego garden product and a separate 2.5amp battery and the EGO standard charger on 7th May.
After ordering I was contacted to say the items were now not available until the 12th.

The charger arrived first around 3 days after ordering. It had no packaging other than the postage box and their was an instruction manual thrown inside that had grease/oil all over it. Clearly this item was a display model or something. This shouldn't be sold as a 'new product' if you don't post it in the original packaging.

The battery arrived the next day without any issues and at this point I tested the charger which worked fine.

The leaf blower was supposed to be dispatched on the 12th May, but after I contacted Cheap Mowers I was advised that the EGO products were now delayed yet again. Advised they were in the UK and would be dispatched directly from Ego on the 17th and I'd have it on the 18th.

Its now the evening of the 19th and I've still had no delivery or even a confirmation its been dispatched.

This may not be entirely down to Cheap Mowers as Ego are partly responsible for the constant delays, but in future I'd probably buy from somewhere else.

19 May 2021
Unprompted review
Cheapmowers logo

Reply from Cheapmowers

We do sincerely apologise for the delivery delays. There have been condiserable problems with the supply of Ego products of late, this caused by shipping issues getting the stock into the UK.

Rated 5 out of 5 stars

I ordered an electric flymo which…

I ordered an electric flymo which proved to be out of stock and no longer in production but they directed me to an alternative for the same money which arrived very promptly and in good order . I discovered they are a Family Business and I couldn`t be any happier with their service .

14 May 2021
Unprompted review
Rated 5 out of 5 stars

Saved to my favourites!!

I do not ever write reviews. But after shopping with this company, it only seemed right to give my feedback. They have an easy to use website with very friendly staff behind the scene who are nice to chat to and give a personal effort to help. I received a curtesy call to notify me that one of my parts would be a little late which was no problem. Once all of the products were received, I was over the moon with them. They all came very well packaged and they were of very high standard. I will be returning to cheapmowers.com again and I will highly recommend to my friends and family.

12 May 2021
Unprompted review
Rated 5 out of 5 stars

On line lawnmowers

I ordered a battery operated mower. As I already had a charger I ordered a mower and battery. The company spoke to me about a better package option for the mower to include a charger. This saved me £10, and the mower was delivered in the timescale they suggested was possible. Very happy with the service. The courier said the delivery would be one day but delivery was actually nearly 2 days later. So the delivery aspect could have been better but Cheapmowers.com were very good.

8 May 2021
Unprompted review
Rated 1 out of 5 stars

Avoid this rude and disappointing company!!!!!

What a rude and disappointing company. I ordered a tiller which arrived in good time for me to use it over a weekend. But there were 1 set of 3 blades for the left side missing so i could not use it. I was told that i'd get the missing parts by Monday. They never arrived, so I chased up only for me to be told it was coming from manufacturer. 3 days later a parcel arrived on for a single blade to be the contents and for the right hand side that I already had. So back on the phone i went as this would be the second weekend I was unable to use and I had a greenhouse full of plants needing to be planted. During the conversation I was informed that they could hopefully get a part to me on a Saturday delivery if I got off he phone so they could make the call, which was a bit unexpected, but then a voice in the background boomed out "Is that Ray Briggs. I emailed him and told him it sorted" in an arrogant and matter of fact tone which really riled me to a point that I photographed the part sent next to the full part with a comment of does this look sorted. I then received an email to say that the person that deals with the company is not there until Tuesday (due to bank holiday) and they will contact the company then, so i was fed B.S that they'd get onto the company straight away for a hopeful Saturday delivery. The email also stated that they had no Tillers, yet the web site was showing a choice, yet due to the inconvenience I was having to deal with, I wasn't even offered a different 1 as an apology. The tiller is being returned at the time of writing this, I hope there are no more mishaps

30 April 2021
Unprompted review
Cheapmowers logo

Reply from Cheapmowers

Unfortunately, the customer was supplied the incorrect parts by the manufacturers of the products. We did try resolve this straight away this afternoon with the suppliers. Sadly the person who deals with parts was out of the buisness until Tuesday. We offered, the customer if this was not suitable to get collected at the earliest opportunity and offer a full refund. As stated in the email we can sincerely apologise. Once again please accept our sincerest apologies regarding this.

We have been let down by the brand manufactuers and in turn have let the customer down due to this.
We can only sincerely apologise.

Rated 5 out of 5 stars

This is an update to my order for 2…

This is an update to my order for 2 sparkplugs when I was charged £6.95 for postage.
I have given 5 stars now as my complaint was treated with respect and care. My contact at the firm was extremely helpful and he actually took time out to communicate with me on several occasions apologising for the mistake, indicating a flat charge of £1.99 should have been applied.
He was very keen to resolve the issue, which he did in a timely manner.
Because of his positive and helpful attitude and his explanation, I would certainly buy from here again.

30 April 2021
Unprompted review
Rated 1 out of 5 stars

Whatever’s for your thinking of buying a mower online- look elsewhere

Whatever you do please steer clear of this company if you want a friendly profession service with the goods you have ordered delivered on time with everything you ordered when delivered.
I have no intention of listing out all the details as there isn’t enough space in this box!!!!! All I would say is if you are purchasing a mower on line, please look elsewhere.

30 April 2021
Unprompted review
Cheapmowers logo

Reply from Cheapmowers

Dear Mr. Murphy. We upgraded you to a superior tractor without charge, as the model ordered had sold out. There was a delivery delay and an item was missing. We have apologised to you via phone and emal.
Again, we are very sorry for the delays and incovenience caused.

Rated 5 out of 5 stars

Cheapmowers.com

Hi,
Don't normally write reviews but
Bought ride on mower.
Can't praise these people enough both with their advice on what to buy and after care service
Its like a Ferrari compared to my old one.
Many thanks again
Very Very satisfied Customer
Chris

27 April 2021
Unprompted review
Rated 5 out of 5 stars

Great after-sales

I recently bought a Cobra scarifier from Cheap mowers.com After scarifying the front lawn very well it stopped spinning. I contacted after-sales and was very pleased and impressed with the pragmatic approach taken (now resolved under warranty). Emails were answered within hours and phone communications were polite and very helpful (although of course it takes two to engage in a polite conversation). Very pleased with the product and service.

23 April 2021
Unprompted review
Rated 1 out of 5 stars

Scarifier arrived on time but did not…

Scarifier arrived on time but did not scarify my grass at all. Asked for a refund and it was at this point that they changed there attitude. Agreed a price to it off, which i duly did where i was spoken to by a man with attitude and then they refunded me £20 less than we agreed.
I would not recommend anyone to buy from them.

22 April 2021
Unprompted review
Cheapmowers logo

Reply from Cheapmowers

A price was agreed for its return based on its return in its original packaging and original delivery form. The customer then returned the product, in a used and assembled state without its packaging. As such, we had to get a new box and disassemble it, hence the £20 charge. There was no fault with the rake, having sold many hundreds of them, this is the very first that one has been returned as "not working" For which we are perplexed and sorry.

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