CheapTents Reviews 107

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I telephoned to ask if an item was in stock which it wasn't. Within 10 minutes I'd received a phone call back advising that they could get required items in a day or two & despatched to me before the... See more

Rated 5 out of 5 stars

I called the team at CheapTents several times while researching various items via the web, to pick their brains, ask for advice, get more details on the products etc. Each time I phoned they were hel... See more

Rated 5 out of 5 stars

Ordered 2 sets of instep crampons. Despite having only 1 set in stock, goods received promptly. Was pleasantly surprised to get an email advising of the possibility of a delay because of the need to... See more

Rated 3 out of 5 stars

I was looking forward to breaking in my Brasher Hillmaster GTX boots the weekend after successfully, or so I thought, placing the order with Cheaptents. I was disappointed to hear that they were... See more

Company replied

Company details

  1. Camping Shop

Information provided by various external sources

Top quality discounted tents, camping equipment, climbing gear, outdoor gear, waterproof jackets and clothing. Massive discounts on outdoor brands all year!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Did exactly what it said on the tin!

Sent the right tent, at a great price, in a very short timescale, with no hassle and no screwups, right first time. Top Vaude Mk2 kit from an outstanding camping kit supplier. earned the trust. It doesn't get any better than this.

26 March 2012
Unprompted review
Rated 5 out of 5 stars

Great advice, great site, great service!

The advice on tents was invaluable, and the summaries were SO useful.... once I found what I wanted I searched the net high and low - but came back to CheapTents as they ere the cheapest - and the tent arrived as promised, and just as described - thank you xxxx

16 March 2012
Unprompted review
Rated 5 out of 5 stars

Three words, Top Notch Service.

Having searched the Internet for a ultralight 2 man tent, a friend of mine recommended Cheaptents.com. Best recommendation ever. I rang in the morning to see if they had a MSR Nook 2 in stock, along with suitable advice the answer was yes. I was very happy with the price so I placed my order that same morning. It arrived less than 48 hrs later, all this was backed up with a confirmation and a follow up e-mail. As for the MSR Nook 2 it arrived as described, another three words It's the Dogs.........

1 March 2012
Unprompted review
Rated 4 out of 5 stars

Quality Service

Good service and quickly despatched. my only reservation was with the price of the postage compared with other similar sites which offer free post !

29 February 2012
Unprompted review
Rated 3 out of 5 stars

Still have not received goods - slow

Ordered goods, 2 days later tld the item was not in stock and I will have to wait 7-10 working days for delivery - still awaiting.

Consequently my opinion is not particually favourable at present, I just hope the commitment to 7-10 working days is upheld.

24 February 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service!!!

After trawling the internet looking for a new duvet jacket, I contacted Cheaptents by phone to be given all of the information and advice that I required and I placed my order immediately. I received the jacket less than 24 hours later!!! Perfect Jacket and Perfect Service - will definitely recommend to friends - Many Thanks

21 February 2012
Unprompted review
Rated 5 out of 5 stars

Fast helpful service

Swift service and offered an alternative given that the product was out of stock when ordered. I was kept informed of the status of the order and it came well packed as they had indicated it would without excess delay. Would definately use again.

14 February 2012
Unprompted review
Rated 3 out of 5 stars

Still waiting!

Ordered a storm shelter on line. Website said in-stock but received e-mail later to say waiting for new stock. Still waiting a few days later then received e-mail asking me to review my experience. Answer is still waiting for what I ordered.

4 February 2012
Unprompted review
Rated 2 out of 5 stars

Never again!

I don't know why I have been asked to write a review when I haven't even received my purchase yet...seven days after ordering it!

In these days of online ordering, when Amazon for example, can (always) deliver within 48 hours, I'm not impressed with Cheap Tents!

I was considering buying buying a tent, sleeping bag and other camping equipment from them and even though their prices are competitive, I shan't be buying from them again!

29 January 2012
Unprompted review

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