I telephoned to ask if an item was in stock which it wasn't. Within 10 minutes I'd received a phone call back advising that they could get required items in a day or two & despatched to me before the... See more
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I called the team at CheapTents several times while researching various items via the web, to pick their brains, ask for advice, get more details on the products etc. Each time I phoned they were hel... See more
Ordered 2 sets of instep crampons. Despite having only 1 set in stock, goods received promptly. Was pleasantly surprised to get an email advising of the possibility of a delay because of the need to... See more
I was looking forward to breaking in my Brasher Hillmaster GTX boots the weekend after successfully, or so I thought, placing the order with Cheaptents. I was disappointed to hear that they were... See more
Company replied
Company details
Information provided by various external sources
Top quality discounted tents, camping equipment, climbing gear, outdoor gear, waterproof jackets and clothing. Massive discounts on outdoor brands all year!
Contact info
240 Manchester Road, WA1 3BE, Warrington
- 01925 411 385
- tents@cheaptents.com
- www.cheaptents.com
4.7
Excellent
107 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Very efficient service.
Hassle-free transaction. Goods exactly as described. Rapid despatch with good communication.
I would deal with this company again.
4 August 2011
Unprompted review
I ordered my North Face shorts on monday night and was wearing them on thursday.
I would definitely use this firm again. The prices are competitive. Delivery charges very reasonable. The service is oustanding. The web site is easy to use. I cannot fault this firm
2 August 2011
Unprompted review
Very quick and fast
Excellent service and I would order from you again.
2 August 2011
Unprompted review
Great customer service!
Excellent service...great communication, fast delivery and free upgrade, as my chosen product was out of stock!
1 August 2011
Unprompted review
value, speed and quality
We ordered our Vango 5 man tent and it arrived quickly. One downside is that we gave instructions to leave it in the porch if we were not in - but a card was left - they tried again to deliver - again left a card - I had to pick up - not good for working people. We took the tent to Wasdale Head this weekend - it was great - but the instructions said it should be packed away with all zips done up - when we opened it they were all open - an odd one?
It was a very good rpoce for a very good tent.
1 August 2011
Unprompted review
Reply from CheapTents
Thanks for your review Mike. We are sorry that we are not able to arrange for your tent to be left in the porch. We require that a signature is obtained from the delivery company to help ensure against instances of loss, theft or fraud. For example, it is possible that the tent could be stolen from you porch and you would naturally assume that we had not delivered it.
For UK customers we can deliver goods to an address other than the card registered address, including work addresses, which may be helpful to you.
As for the question of the zips, we think manufacturers leave them open when they pack the tents so that they can get more air out and so pack them smaller. It is likely that in the factory they are able to pack the tent in such a way that the open zips cause no damage to the tent fabric. Out on the campsite it's not usually possible to make a good job of packing your tent away, so it's better to close the zips.
When pitching a tent all the zips should be closed. If you pitch the tent with the zips open you will find that tent fabric is stretched too much and the zips will not close. We've found that if the zips are left open when you pack the tent away it's easy to forget to close them before pitching, so this is a good reason to zip them up before you pack your tent away.
Beyond Expectations
Brilliant customer service. An excellent company to deal with. BUY YOUR TENT HERE.
26 July 2011
Unprompted review
Fast delivery - product as described
Good service - cheapest on the market....nuf said
25 July 2011
Unprompted review
A quick and easy transaction - thanks!
No hassle, no problems! Great service. Reommended!
24 July 2011
Unprompted review
excellent - recommended
right product, good price, perfect service, quick delivery, very good website
22 July 2011
Unprompted review
Super service,very impressed!
I can,t believe how quickly and efficiently my order was delt with.It only took two days from order to delivery---IMPRESSIVE!
22 July 2011
Unprompted review
Efficiently handled
Always some anxiety about buying online - but everything handled speedily and efficiently
20 July 2011
Unprompted review
Wish every company was as efficient as this one!
Very competitive pricing for great product, amazing speed of delivery. In all a five star service!
20 July 2011
Unprompted review
Incredibly fast delivery for a good product at a low price.
Very impressed with company and all aspects of order.
12 July 2011
Unprompted review
Great service and great price.
A great service product with a fantastic discount for what was a quite expensive product. Will definately use again. Highly recommended.
Many thanks.
5 July 2011
Unprompted review
Brilliant Service!
Just want I wanted, at a good price and speedy delievery!
5 July 2011
Unprompted review
#1 Service #1 Trustworthiness #1 Prices
Order anything and you will see why it is 5 star. If there is any problem Cheap Tents will allways find a solution and make you happy in the end. A very trustworthy company.
30 June 2011
Unprompted review
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