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Checkatrade.comReviews 

82,208
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 14,958 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service provided, highlighting the professionalism, efficiency, and high quality of work from the staff. Many people appreciate the clear communication, prompt responses, and the staff's helpful and knowledgeable advice, often going above and beyond expectations. Reviewers also frequently mention the reasonable and competitive pricing, making the overall experience excellent value. However, some customers expressed dissatisfaction with the website, citing issues with unresponsiveness from listed tradespeople and difficulties in getting quotes. There were also concerns about unexpected charges and a lack of visibility for businesses on the platform, leading to a perception of poor service.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Price

Customers had positive experiences with price, often describing it as competitive, reasonable, and affordable... See more

Website

Consumers find the website to be ambiguous, with some reviewers having positive experiences, praising its... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt responses to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found Damian on Checkatrade & read the reviews. Right from the start he was great, knowledgeable and helpful with advise. Having the skill to complete the job electrics, plumbing, lvt flooring & fitti... See more

Company replied

Rated 5 out of 5 stars

Had all doors and windows done. Quality is second to none. Got 3 quotes as recommended. I got more window openings, beautiful chrome handles, amazing composite door, knocker, letterbox opening; all fo... See more

Company replied

Rated 5 out of 5 stars

We got in contact with D.J. Webb Electrical Services to have an EV charger fitted, various lights placed in the garden, a few plug outlets in the garage and a socket on the back of the house. Dan was... See more

Rated 5 out of 5 stars

Chris has completed painting/decoration too a very high standard of my Living room, Kitchen, Hall/staircase, Bathroom and Vestibule. He is very polite and communication is ongoing through out the job... See more

Company replied


Company details

  1. #84 of 201 best companies in Online marketplace
  2. #2 of 10 best companies in Internet marketing service
  3. #1 of 5 best companies in Review site
  4. #3 of 10 best companies in Search engine company

Written by the company

Welcome to Checkatrade, the UK's premier online directory and leading destination for finding top-quality tradespeople. Our platform is expertly designed to bridge the gap between consumers and trusted, skilled professionals in the trade industry. Embark on a seamless journey to elevate your home or business with our extensive range of services. Checkatrade is your one-stop hub for discovering local tradespeople, enriched with authentic, verified customer reviews to inform and guide your choices. Whether you're in the market for a comprehensive home renovation, a bespoke building project, or a simple repair, our platform caters to every need, ensuring you find the ideal professional with ease. Our reputation is built on a foundation of trust and excellence. We rigorously vet each tradesperson, guaranteeing that only those meeting our high standards are listed. This meticulous approach means peace of mind for you, knowing that your project is in the hands of a reliable, highly-rated professional. With a spectrum of services including Home Improvement, Home Services, Construction, Contractors, Professional Services, and Local Services, we are dedicated to meeting your every requirement. Our commitment to outstanding Customer Service stands us apart, making Checkatrade the definitive choice for quality, reliability, and satisfaction in the UK trade industry. Turn to Checkatrade for a straightforward, secure, and successful project completion. We're not just a directory; we're your trusted partner in making your project dreams a reality. Join the multitude of satisfied customers who found their perfect tradesperson through Checkatrade – where excellence meets reliability and every review counts.

The Checkatrade Guarantee

A helping hand, if things go wrong

A helping hand, if things go wrong
When you contact or pay a trade through Checkatrade, you’re covered by the Checkatrade 12-month guarantee of up to £1,000*. How the Checkatrade Guarantee works: 1. Contact a tradesperson through Checkatrade to register your job. OR 2. Pay securely via Checkatrade Pay-no matter where you found your tradesperson**. *Other eligibility criteria and T&Cs apply. **For customers in Scotland, payment for the work must be made via Checkatrade Pay. https://www.checkatrade.com/guarantee-terms

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

82k reviews

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4.6

All reviews

(82,208)

13,857 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was easy to find the information I…

It was easy to find the information I needed. The service was super and fast.

25 June 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your 5-star rating! We're pleased to hear that you found the information easily and received super and fast service. Do be sure to leave the trade a review on Checkatrade!

Rated 5 out of 5 stars

Effective Solutions & Peace of Mind

Jack did an amazing job with my mouse problem. He was able to attend very soon after I called, and on first visit investigated the property thoroughly, laid bait and traps, answered my endless questions, and explained clearly all the logic behind what he was doing and what the further plan would be, which I found very reassuring. On second visit external proofing was completed and he answered lots more questions. I was quite anxious about the mice and Jack has given me a great deal of peace of mind, on top of all the practical knowledge and solutions!

25 June 2026
Unprompted review
Checkatrade.com logo

Reply from Checkatrade.com

We're so pleased to hear about your positive experience with the mouse problem! It's wonderful that the service was prompt and thorough, and that all your questions were answered. We're glad the explanations and practical solutions provided peace of mind. Do be sure to leave the trade a review on Checkatrade!

Rated 5 out of 5 stars

Trustworthy and reliable

Trustworthy and reliable. They did a great job. Would have back again.

1 July 2026
Unprompted review
Checkatrade.com logo

Reply from Checkatrade.com

We're delighted to hear that you found the service trustworthy and reliable, and that they did a great job. We appreciate your positive feedback! Do be sure to leave the trade a review on Checkatrade!

Rated 5 out of 5 stars

House renovation

Very good experience with electric company, plumbing and building.

13 April 2026
Unprompted review
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your positive feedback and 5-star rating! We're so happy to hear you had a very good experience with the electric company, plumbing, and building services. Do be sure to leave the trade a review on Checkatrade!

Rated 5 out of 5 stars

Great and not ripped off!

David contacted me quickly and gave me a good price. Work was carried out and even a little extra as he noticed another part of the guttering was broken. All sorted and done without fuss. Couldn’t test it for a while as no rain, but works a treat.

22 June 2026
Unprompted review
Checkatrade.com logo

Reply from Checkatrade.com

We're so pleased to hear about your positive experience! It's wonderful that the team member contacted you quickly, provided a good price, and went the extra mile to fix the additional guttering issue without any fuss. We're delighted that everything works perfectly now. Do be sure to leave the trade a review on Checkatrade!

Rated 5 out of 5 stars

Good, honest tradesman

This company were straight up and honest. Didn't try to oversell me things I didn't need.
Arranged a date for the job, but then fit the job in sooner due to a cancellation.
A fantastic job was done and they took away all the old stuff.
Competitively priced and real professional gents.
Highly recommended

9 May 2026
Unprompted review
Checkatrade.com logo

Reply from Checkatrade.com

We're delighted to hear about your fantastic experience! It's wonderful that you found the service honest, professional, and competitively priced, and that the job was completed so well.

Rated 5 out of 5 stars

Great service.....again!

“Once again Cristie has come to my rescue! He sourced the part that I required and fitted it quickly. efficiently and courteously. As I have said before, I don't go anywhere else for my plumbing and heating needs now.”

30 June 2026
Unprompted review
Checkatrade.com logo

Reply from Checkatrade.com

We're delighted to hear about your continued positive experiences! It's great that the required part was sourced and fitted quickly, efficiently, and courteously. We appreciate your loyalty and kind words.

Rated 5 out of 5 stars

Best local double glazing company

Had all doors and windows done. Quality is second to none. Got 3 quotes as recommended. I got more window openings, beautiful chrome handles, amazing composite door, knocker, letterbox opening; all for the best price. Communication was amazing, messaged and either get an immediate message back or a phone call really quickly. Nothing seemed too much trouble. I wouldn’t definitely recommend +++

15 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We are absolutely delighted to hear such wonderful feedback about your experience with your new doors and windows. It's fantastic to know that you are so pleased with the quality, the beautiful features, and especially the excellent communication you received. We truly appreciate your strong recommendation! Please leave the trade a review on Checkatrade!

Rated 1 out of 5 stars

Check a trade

Check a trade

My personal experience with Checkatrade has been extremely disappointing.

Last year, when work was quiet, I signed up because I believed it was a pay-as-you-go service. I was later charged £36 a month, which wasn’t what I believed I’d agreed to. I contacted them, asked to cancel, and my monthly fee was reduced to £0, so I genuinely believed my account had been closed.

Because I thought it was all over, I deleted the app and blocked their emails.

Fast forward 12 months, and I’ve suddenly started receiving two or three phone calls a day asking me to pay £36 a month because my account had automatically renewed. I had no idea this had happened.

I’ve contacted them repeatedly asking to cancel, but they’ve refused. After several stressful phone calls, the best they offered was to reduce the fee to £12 a month for a service I don’t want, don’t need, and won’t use.

To make matters worse, during a call with a member of the cancellations team today, I felt I was spoken to dismissively and even believed they were sniggering at me while I was trying to explain my situation. That only added to the frustration and stress of the whole experience.

This has been my personal experience, and I’m sharing it so other tradespeople can make sure they fully understand the terms, especially any automatic renewal conditions, before signing up.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Good catalog of professionals

I’ve used checkatrade a few times recently and they give me access to professionals in various areas. I always do my own reviews of those I choose, but definitely a good starting point.

24 June 2026
Checkatrade.com logo

Reply from Checkatrade.com

We're delighted to hear that you find our platform a good starting point for connecting with professionals. Thank you for your positive feedback!

Rated 5 out of 5 stars

Work completed

What can I say.. a few companies didn’t respond after initial txt. Then work got done by a fella that was friendly and Professional.

24 June 2026
Checkatrade.com logo

Reply from Checkatrade.com

We're happy to hear that the team provided friendly and professional service. We appreciate you sharing your positive experience. Do be sure to leave the trade a review on Checkatrade!

Rated 5 out of 5 stars

Good, safe and honest work completed

Trustpilot.

“He was faultless in communication with me despite the delays from delivery of the appliance. Carl is a clean worker clearing up Carl is a friendly, knowledgeable and extremely professional person. He has a postive attitude and nothing phases him. I would give him 11/10 if i could. I feel confident in his work and safety is paramount for our family

30 June 2026
Unprompted review
Checkatrade.com logo

Reply from Checkatrade.com

We're delighted to hear about your excellent experience. It's wonderful that the team member provided faultless communication, was knowledgeable, professional, and maintained a positive attitude, ensuring safety was paramount. Please leave the trade a review on Checkatrade!

Rated 5 out of 5 stars

Find a wonderful plasterer who turned…

Find a wonderful plasterer who turned up when he said and finished the job in a day to a very high standard.

27 June 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your 5-star rating! We're so pleased you found a wonderful plasterer who completed the job efficiently and to a very high standard. Please leave the trade a review on Checkatrade!

Rated 3 out of 5 stars

A very average service

Sadly, I think this is only an average Service. The reason for that is because when you try to leave feedback for some reason you can’t and I’ve tried multiple times which then makes you question how legitimate feedback in fact is when you’re unable to leave it.

It’s a personal preference. I just find other apps available are more user-friendly and overall I receive a better response..

7 November 2025
Rated 5 out of 5 stars

Prompt service at a fair price!

2 July 2026
Unprompted review
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your 5-star rating! We're so glad you were happy with the prompt service and fair pricing. Thank you for your feedback! Please leave the trade a review on Checkatrade!

Rated 5 out of 5 stars

Perfect score for communication

Perfect score for communication, reliability, value for money and a job well done. The carpet had seen better days but a few hours with Safeclean - Martin Jordan it will live to see another tenant. Thank you Martin and your colleagues.”

30 June 2026
Unprompted review
Checkatrade.com logo

Reply from Checkatrade.com

We're so pleased to hear about your positive experience and that the service provided met your expectations. It's wonderful to know that the carpet received a new lease on life, and we appreciate you highlighting the excellent communication, reliability, and value. Please leave the trade a review on Checkatrade!

Rated 5 out of 5 stars

Trustpilot.

Trustpilot.

A great experience from start to finish. Gerry and his team did a great job at giving us a new bathroom. Couldnt be happier. We hope to get a new kitchen fitted by him later in the year. I highly recommend him to anyone.

15 June 2026
Unprompted review
Checkatrade.com logo

Reply from Checkatrade.com

We're so pleased to hear you had a great experience from start to finish with your new bathroom.Please leave the trade a review on Checkatrade!

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