After waiting on hold on the phone for 30 minutes, the advisor refused to help. Chelsea Megastore uses promotion rules to trick customers. The website has a free UK delivery for everyone, but when I t... See more
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See what reviewers are saying
Neither the website or app work properly. I am constantly given 503 errors or just randomly sent back to the page I was on before. I tried for 40 minutes to pay to watch the pre season friendly today... See more
My first walk in the brown suede chelsea boots was only around the block because the heel felt frim. By the third wear that pressure had mostly disappeared, and the elastic sided made them easy to pul... See more
I ordered 3 kits and a training kit for me and my son. My son ordered the away kit with Joao Pedro. The day after I made the order, Joao Pedro changed his number from 20 to 9. I selected Joao Pedr... See more
Company details
Information provided by various external sources
Selling a massive selection of official Chelsea products – Home, Away, Third football shirts. Training range, football accessories. Shop securely now for fast worldwide delivery.
Contact info
United Kingdom
- www.chelseamegastore.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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While visiting London
While visiting London, I was really excited to stop by the Chelsea stadium store to buy a jersey. I rushed over to get there before closing time and arrived a few minutes before the official closing. However, the security guard closed the door in front of me and wouldn’t let me in, even though there were still a few minutes left and I knew exactly what I wanted to purchase. Really disappointed with this experience and the lack of flexibility from the staff at the entrance.
Catering was rubbish
Catering was rubbish
Plus food is all halal for no known reason
Gross
Claims shipping/ despatch is within…
Claims shipping/ despatch is within three days of order. well nearly a week later and still my order has not shipped. first time ordering a jersey from here, won't be ordering again. terrible service when I paid £107 for the shirt, shipping should be free after spending £80+ for a football top
Outstanding expirence love this place…
Outstanding expirence love this place will be coming again
U people are scamming ur own…
U people are scamming ur own supporters, i’m so disappointed!! Paid extra for next day delivery to have the t-shirt for my holiday and to find out i will receive it after 4 days😂😂🤦♂️!!!
U people should be ashamed!!!! I feel disgusting!!!
Terrrible experience with the Chelsea Megastore
Terrrible experience with the Megastore- the jacket was returned back to the store, but no money were returned back. All I received, were e-mail promises that it will be payed within a few days. I have neither the jacket nor the money. Do not buy from them!
Thanks very muchThnkyou!Thnkyou!Thnkyou!
Thanks very much! Thanks very much! Thanks very much! Thanks very much! Thanks very much! Thanks very much! Thanks very much! Thanks very much! Thanks very much! Thanks very much! Thanks very much! Thnkyou!Thnkyou!Thnkyou!Thnkyou!Thnkyou!
great experience
such a great website. delivery may just be 1-3 days later due to restock or maybe i ordered it too late in the week. but very good store. Some of my kits even came earlier!
Ordered a hoodie on 16th Dec as a…
Ordered a hoodie on 16th Dec as a Christmas present with 48hr delivery. Now 2nd January 2024 still nothing! At this rate Chelsea might win a game before we receive it! Terrible!
ordered a football shirt for my sons…
ordered a football shirt for my sons Christmas present only to be told 3 days later it was out of stock and also that it would take 2-7 days to get my money back. better off taking a chance with eBay or a market in town
Lost during shipping
I have ended up buying the home and first away jerseys twice because the first time I bought them they weren’t delivered. As far as I know they are lost. I have tried contacting the store but, to no avail. The only reason I rebought the jerseys is because I have every seasons collection.
I never know what to say in these…
I never know what to say in these reviews because the shirt I bought was perfect fit and it turned up on time and that for me is amazing. Thank you
Chelsea Heaven
Great store, plenty of choice but just sooo very busy on match days. Oh and I always spend too much in there !!
Great time at Chelsea area of London and at Chelsea matches …
Great shirts and arrived in time before we left for London. We went to 2 Chelsea matches. The champions league semi against Real Madrid and a premier league match against Brentford. We bought more Chelsea gear at Stamford Bridge.
A very large range of stock
A very large range of stock. Staff friendly and helpful. Most things overpriced but that's football I guess. Will look forward to my next visit weather it's online or in person.
Easy to navigate website
Easy to use website , good selection of products, quality items
Delivered on time and as usual a…
Delivered on time and as usual a quality garment Fits well and looks great.
When Chelsea scored when a player came…
When Chelsea scored when a player came straight after she came on the pitch
returned item
returned item, for refund and NOTHING !!!!
unable to contact anyone ... £34 out of pocket, and unhappy son, due to no birthday present !!
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