Chelsea FC Reviews 

360
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

After waiting on hold on the phone for 30 minutes, the advisor refused to help. Chelsea Megastore uses promotion rules to trick customers. The website has a free UK delivery for everyone, but when I t... See more

Rated 1 out of 5 stars

Neither the website or app work properly. I am constantly given 503 errors or just randomly sent back to the page I was on before. I tried for 40 minutes to pay to watch the pre season friendly today... See more

Rated 4 out of 5 stars

My first walk in the brown suede chelsea boots was only around the block because the heel felt frim. By the third wear that pressure had mostly disappeared, and the elastic sided made them easy to pul... See more

Rated 1 out of 5 stars

I ordered 3 kits and a training kit for me and my son. My son ordered the away kit with Joao Pedro. The day after I made the order, Joao Pedro changed his number from 20 to 9. I selected Joao Pedr... See more

Company details

  1. Football shop
  2. Activewear shop
  3. Clothing Shop
  4. Men's clothes shop
  5. Sporting Goods Shop
  6. Streetwear store

Information provided by various external sources

Selling a massive selection of official Chelsea products – Home, Away, Third football shirts. Training range, football accessories. Shop securely now for fast worldwide delivery.


Contact info

2.1

Poor

TrustScore 2 out of 5

360 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(360)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

While visiting London

While visiting London, I was really excited to stop by the Chelsea stadium store to buy a jersey. I rushed over to get there before closing time and arrived a few minutes before the official closing. However, the security guard closed the door in front of me and wouldn’t let me in, even though there were still a few minutes left and I knew exactly what I wanted to purchase. Really disappointed with this experience and the lack of flexibility from the staff at the entrance.

8 November 2024
Unprompted review
Rated 1 out of 5 stars

Claims shipping/ despatch is within…

Claims shipping/ despatch is within three days of order. well nearly a week later and still my order has not shipped. first time ordering a jersey from here, won't be ordering again. terrible service when I paid £107 for the shirt, shipping should be free after spending £80+ for a football top

22 August 2024
Unprompted review
Rated 1 out of 5 stars

U people are scamming ur own…

U people are scamming ur own supporters, i’m so disappointed!! Paid extra for next day delivery to have the t-shirt for my holiday and to find out i will receive it after 4 days😂😂🤦‍♂️!!!
U people should be ashamed!!!! I feel disgusting!!!

16 February 2024
Unprompted review
Rated 5 out of 5 stars

Thanks very muchThnkyou!Thnkyou!Thnkyou!

Thanks very much! Thanks very much! Thanks very much! Thanks very much! Thanks very much! Thanks very much! Thanks very much! Thanks very much! Thanks very much! Thanks very much! Thanks very much! Thnkyou!Thnkyou!Thnkyou!Thnkyou!Thnkyou!

13 April 2023
Unprompted review
Rated 5 out of 5 stars

great experience

such a great website. delivery may just be 1-3 days later due to restock or maybe i ordered it too late in the week. but very good store. Some of my kits even came earlier!

4 March 2024
Unprompted review
Rated 1 out of 5 stars

ordered a football shirt for my sons…

ordered a football shirt for my sons Christmas present only to be told 3 days later it was out of stock and also that it would take 2-7 days to get my money back. better off taking a chance with eBay or a market in town

19 December 2023
Unprompted review
Rated 1 out of 5 stars

Lost during shipping

I have ended up buying the home and first away jerseys twice because the first time I bought them they weren’t delivered. As far as I know they are lost. I have tried contacting the store but, to no avail. The only reason I rebought the jerseys is because I have every seasons collection.

27 August 2023
Unprompted review
Rated 5 out of 5 stars

A very large range of stock

A very large range of stock. Staff friendly and helpful. Most things overpriced but that's football I guess. Will look forward to my next visit weather it's online or in person.

18 November 2023
Unprompted review
Rated 1 out of 5 stars

returned item

returned item, for refund and NOTHING !!!!
unable to contact anyone ... £34 out of pocket, and unhappy son, due to no birthday present !!

3 May 2023
Unprompted review

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