Cherrykitten Reviews 1,167

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 601 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items often exceed expectations and are made with soft, comfortable materials. Many people are also very satisfied with the delivery service, finding it to be fast and efficient. The customer service team receives consistent acclaim for being helpful, responsive, and effective in resolving issues. However, some people experienced issues with their orders, mentioning that delivery times were occasionally longer than expected. A few customers also expressed dissatisfaction with the sizing of certain items, finding them to be smaller than anticipated or not true to size. Additionally, some reviewers noted concerns about the durability of prints and the thinness of certain fabrics.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers are happy with the quality of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality of... See more

Order

Users describe ambiguous interactions with order. Many customers report positive experiences, noting fast... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping times, with... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quality material, but the fit is a bit small, especially after the first wash. Would prefer a custom rhinestone offering, but sparkle letters will do. Not sure how long they'll last after repeated was... See more

Company replied

Rated 4 out of 5 stars

Really great shirt and cool design the shirt is smooth and thin so perfect for the summer. First time having a reel phone number to chat with Cherry to follow my order and she is really helpful an... See more

Company replied

Rated 4 out of 5 stars

Cherry was so helpful, really responsive and made the whole process way easier for me. Def someone who cares. The clothes look exactly like the pictures and fit sooo well, I’m really happy with them.... See more

Company replied

Rated 5 out of 5 stars

I’ve placed two orders from this store, and both have exceeded my expectations. I will say that the print quality is quite delicate, so if you can hand wash, you should do so (if not, delicate cycle o... See more

Company replied


Company details

  1. T-shirt Shop

Written by the company

At Cherrykitten we love every passion and interest in y2k because it is a reference to your UNIQUENESS. Your new clothes are made to please yourself, and so is your life.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Perfect order

Perfect order, super nice t-shirts, pretty fast delivery considering I live in Europe. Also, shout out to Cherry from customer service that helped me and monitored my order the whole time!!! Definitely recommend

27 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear Customer,
Thank you so much! We're thrilled you loved your order and the service from Cherry—she’s awesome! 😊 Thanks for the kind words and recommendation! 🇪🇺👕
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Never too old!

I'm a 62-year-old woman who still thinks she's 22 and I absolutely love your products! I bought the rat skirt and "cunty" top and can't wait to wear them

15 April 2026
Unprompted review
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Reply from Cherrykitten

Dear Customer,
You’re amazing—and your style is timeless! 😍 So glad you love your rat skirt and “cunty” top. Wear them with confidence—you rock it at any age! 💃✨
Cherrykitten Customer Service Team

Rated 4 out of 5 stars

Really great shirt and cool design the…

Really great shirt and cool design the shirt is smooth and thin so perfect for the summer.
First time having a reel phone number to chat with Cherry to follow my order and she is really helpful and joyful to talk about my tracking package.
The only negatif point is that the white part on the jersey is a bit transparent.
Good brand, i recommand.
Thanks

3 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear Customer,
Thank you so much for your kind words! 😊
We’re thrilled you love the shirt, the summer-ready fabric, and Cherry’s support—she’s a joy to work with!
Thanks also for the note about the white panel—we’ll pass that feedback along. So glad you’d recommend us! 🙌👕
Cherrykitten Customer Service Team

Rated 1 out of 5 stars

The shirts & designs are nice however…

The shirts & designs are nice however the designs are already peeling while wearing for the first time. It's really disappointing. I haven't even washed it yet and it's peeling off!

26 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear Customer,
We are deeply sorry about the peeling print issue on your new shirt 😔.
We feel extremely disappointed to hear this happened before washing 🧵.
We sincerely apologize for this unsatisfactory product quality 📜.
Please contact support@cherrykitten.com to get proper assistance 📩.

Best regards,
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Very helpful customer service

I really enjoyed working with this store! The delivery took some time, but you get rewarded in the end! Excellent customer service, very quick to respond. I especially enjoyed communicating with the representative Anne, she resolved my issues hassle-free and with the best outcome.

2 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear Customer,
We are grateful for your warm and detailed review 🤍.
We’re delighted Anne could resolve your issues with great service 💬.
We truly appreciate your patience regarding delivery time 🚚.
Your satisfaction will always be our top priority ✨.

Best regards,
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Incredible quality

26 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear Customer,

We greatly appreciate your lovely comment 🤍. We’re thrilled you are impressed by our incredible quality ✨. Your kind feedback means a lot to our team 🌟. We will keep delivering great products for you 🛒.

Best regards,
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Totally Awesome!

4 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear Customer,

We are so thankful for your wonderful compliment 🎉. Your kind words make our work worthwhile ✨. We truly appreciate your positive feedback 🌈. We will keep up our efforts for every future order 💛.

Best regards,
Cherrykitten Customer Service Team

Rated 4 out of 5 stars

Loved it xx

Cherry was so helpful, really responsive and made the whole process way easier for me. Def someone who cares.
The clothes look exactly like the pictures and fit sooo well, I’m really happy with them. Quality is lovely too. Only downside was the delivery took a bit longer than expected, but overall still 100% worth it x

24 April 2026
Unprompted review
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Reply from Cherrykitten

Dear Customer,

We are delighted to receive your warm review 🥰. We’re grateful you had such helpful support throughout your order ✨. It brings us joy that your items fit perfectly and look great 🌸. We understand the slight delay in delivery and will keep improving 🕊️. Thank you for your generous recognition and lovely feedback.

Best regards,
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Excellent service quick delivery…

Excellent service quick delivery quality goods and items

24 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear Customer,

We highly appreciate your nice comments 🥰. We’re glad our fast delivery met your expectations 🌟. It’s our honor to provide you with high-quality goods 🍀. We will continue to deliver reliable service for every order 💫.

Best regards,
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Received my order in a timely manner

Received my order in a timely manner. Did not seem like I had to wait long to get my clothes. loved all the clothes I received. They fit me well.

23 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you! 😊
So glad your order arrived quickly, fit well, and that you loved everything — really appreciate your support! 🙌👕💙
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

I recently had an issue with an order…

I recently had an issue with an order from this company, so I reached out to see if anything could be done. Anne responded within an hour and was really kind and helpful. She looked over my order, quickly realized the issue, and arranged for a replacement at no cost. I really appreciate how easy she made the whole process!!!!

23 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
That’s wonderful to hear — thank you! 😊
We’re so glad Anne could help quickly and make things right for you. We’ll be sure to share your kind words with her!
Thanks for your trust and support! 💙🙌
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Good quality

Good quality, fun designs and good shipment/customer service. Cherry was top, I recommend.

21 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you! 😊
So glad you’re happy with the quality, designs, and service — and we’ll be sure to let Cherry know how much you appreciated her help! 💙🙌
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

This is a fantastic and legit business!

I adore the skirt I ordered from this company. The quality of it is excellent. Plus, their customer service rep—Anne—attentively assisted me when there was a delay in my package’s shipping. I felt well taken care of. This is a great company!

15 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
That’s wonderful to hear — thank you! 😊
We’re so glad Anne could help quickly and make things right for you. We’ll be sure to share your kind words with her!
Thanks for your trust and support! 💙🙌
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Happily satisfied

I got my order within a pretty reasonable timeframe. The tracking was really smooth, and I loved my items!

22 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you! 😊
So glad your order arrived smoothly and that you loved your items — really appreciate your support! 🙌💙👕
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

All items came in great condition and…

All items came in great condition and communication with the team was stellar!

27 March 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you so much! 😊
We’re thrilled everything arrived in great shape and that you enjoyed working with our team — really appreciate your kind words! 🙌💙
Cherrykitten Customer Service Team

Rated 4 out of 5 stars

Love the clothes

Love the clothes

20 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you! 😊 So glad you love them — wear them with pride! 🙌👕💙
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

I am obsessed

I am obsessed. My order just arived and already am thinking about ordering new pieces.

21 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
That’s amazing to hear! 😍
So glad you’re already hooked — happy shopping (and wearing)! 🙌👕✨
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Happy with the items I recieved and…

Happy with the items I recieved and they all held up from 1 wash so far. Thank you cherry :)

21 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
You're so welcome! 😊
Thrilled you're happy with your items — and that they’re holding up strong after the first wash! 💙🍒
Thanks for trusting us! 🙌
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Anne was my customer service…

Anne was my customer service representative and helped me make a change to a custom T shirt and was so incredibly kinda and helpful!

20 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
That’s wonderful to hear! 😊
We’ll be sure to pass your kind words on to Anne — she’s amazing, and we’re so glad she could help! 🙌💙
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Slay, kindness and nice people behind the brand <3

Beyond all the cool clothes they sell, they treat you like a princess during the shipping, you can ask them anything and they'll reply with thebest answer.
I bought one skit that didn´t fit me and the person with who I was in contact help me by sending me another one with bigger size.
Also, the quality of the clothes is amazing, very soft. I loved one glittered t-shirt I bought and is just perfect.

21 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you so much for your incredibly kind words! 💖
We’re thrilled you love the clothes, the fit, and the sparkle — and even more touched that you felt seen and supported throughout.
You’re absolutely a princess to us too! 👑✨
Can’t wait to welcome you back soon! 🙌💙
Cherrykitten Customer Service Team

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