Quality material, but the fit is a bit small, especially after the first wash. Would prefer a custom rhinestone offering, but sparkle letters will do. Not sure how long they'll last after repeated was... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really great shirt and cool design the shirt is smooth and thin so perfect for the summer. First time having a reel phone number to chat with Cherry to follow my order and she is really helpful an... See more
Company replied
Cherry was so helpful, really responsive and made the whole process way easier for me. Def someone who cares. The clothes look exactly like the pictures and fit sooo well, I’m really happy with them.... See more
Company replied
I’ve placed two orders from this store, and both have exceeded my expectations. I will say that the print quality is quite delicate, so if you can hand wash, you should do so (if not, delicate cycle o... See more
Company replied
Company details
Written by the company
At Cherrykitten we love every passion and interest in y2k because it is a reference to your UNIQUENESS. Your new clothes are made to please yourself, and so is your life.
Contact info
No. 8 Ng Fong Street, A112, Kowloon, HongKong, 999077, HongKong, Hong Kong
- support@cherrykitten.com
- www.cherrykitten.com
4.3
Excellent
1K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was very sad and disappointed with my…
I was very sad and disappointed with my order. The shorts I bought came with a small hole in the private area.😣😣
8 April 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you for reaching out, and thank you for your honesty. We’re truly sorry to hear that your shorts arrived with a defect — especially in such a sensitive area. That’s completely unacceptable, and we sincerely apologize for the disappointment and discomfort this has caused.
This is not the quality we stand for, and we take full responsibility.
To make things right immediately， could you email us with your order information and we will solve for you asap:)
email: support@cherrykitten.com.
Just reply with your preference, and we’ll process it within 24 hours.
Again, we’re deeply sorry for letting you down, and we truly appreciate you giving us the chance to fix this.
Warm regards,
Cherrykitten Customer Service Team
Love! 10/10
Absolutely LOVE all the clothing I brought!!
Everything fits as expected - I was a little worried about the custom one I ordered (wasn’t sure how well the picture I uploaded would take) BUT it looks amazing 🥲. Everything got shipped to me way earlier than expected and I had helpful lil’ updates via WhatsApp. Will definitely be buying from here again!
8 April 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much! 💖
We’re over the moon that everything fit perfectly, your custom piece turned out great, and arrived early! So glad you loved the WhatsApp updates too.
Can’t wait to see you again soon! 😊
Cherrykitten Customer Service Team
I love the products
I love the products! They are great quality and have an amazing style.
11 April 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! 😊
So glad you love the quality and style—we’re thrilled you’re loving your pieces! 💛👕✨
Cherrykitten Customer Service Team
I love my cherry kitten clothes
I love my cherry kitten clothes! I’ll be back for more :)
1 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Aww, that’s purr-fect! 😻
So glad you love your Cherry Kitten pieces—can’t wait to see you again soon! 💛👗✨
Cherrykitten Customer Service Team
Anne was amazing with the customer…
Anne was amazing with the customer service and quick can’t wait to see my clothes
8 April 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much!
We’re so glad Anne could help you quickly and make your experience great—and we hope you absolutely love your clothes when they arrive! 🙌
Thanks for your kind support! ✨
Cherrykitten Customer Service Team
Good quality and fast shipment
Very cute items and the quality is also really good. Thanks to Cherry for the fast shipment and their kindness!
9 April 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much! 😊
We’re thrilled you love the cute designs and great quality—and we’ll be sure to pass your sweet note along to Cherry! 🙌
Thanks for your kind words and support—you’re awesome! 💖✨
Cherrykitten Customer Service Team
Reply from Cherrykitten
Dear customer,
Thank you! 😊
So glad you’re happy with your shirt—great fit, great style, great you! 🙌👕✨
Cherrykitten Customer Service Team
Loveee
Products are always a nice quality, I really love the material they use for the t-shirts because it's super comfortable! They have an amazing customer service too and very cool products so it's five stars from me 💓
3 February 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much! 💓
We’re thrilled you love the soft, comfy tees and our team’s support—five stars from you means the world to us! 😊💛👕✨
Cherrykitten Customer Service Team
Most stunnin idea for hot bf bday
Most stunnin idea - Custom write “Haunt Me, …” <- Enter ya man’s first & last name as a birthday gift on a sexy lil top.
He is into these plaid skirts which I hadn’t heard of (checkered pleated) with ripped stockings. So this will be my first attempt.
Found the sexiest undies with “Make me c-m.” It’s important to know, he works away for a month. Loves “I’m all yours.” So you can see, between the custom & undie choice or even custom undies… His gifts are complete from here!!! Soo thankful!
Then I messaged the store frantic to change words & they helped me immediately with no extra cost or delay, I was in a panic & couldn’t be more thankful 💐🫂💕 BE BLESSED LUVS
6 April 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Wow—what a thoughtful (and spicy!) gift idea! 😍
We’re so honored to be part of your boyfriend’s birthday surprise—and thrilled we could help you tweak the custom text in time, stress-free!
Wishing you both a very happy reunion when he’s back… and thank YOU for your sweet words! 💕🫂💛
Be blessed right back, luv! ✨
Cherrykitten Customer Service Team
Perfect customer service!
6 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! 💛 So glad we could help! 😊✨
Cherrykitten Customer Service Team
I loved the uniqueness of the fit
I loved the uniqueness of the fit! It did take longer to arrive than I expected
7 April 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! 😊
So glad you love the unique fit—and we truly appreciate your patience with the delivery time! 💛👕✨
Cherrykitten Customer Service Team
Reply from Cherrykitten
Dear customer,
Glad everything’s OK! 😊💛
Cherrykitten Customer Service Team
Reply from Cherrykitten
Dear customer,
Thank you! So glad you love it! 😊💛👕
Cherrykitten Customer Service Team
cherry was so nice to me and helpful
cherry was so nice to me and helpful, i made a typo on one of the customised tops and i let her know and she fixed everything for me without any hesitation, even though technically it was my problem. everything arrived in perfect condition, honestly cannot complain the customer service is honestly so great
22 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much! 💖
We’ll make sure Cherry gets your sweet note—she’s amazing! So glad everything arrived perfectly and that we could help. You’re the best! 😊✨
Cherrykitten Customer Service Team
Great !
On time, regular tracking and updates, fairly fast delivery and accurate product !
21 February 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! 😊
So glad everything arrived on time, as expected, and just right! 💛👕✨
Cherrykitten Customer Service Team
I highly recommend
Cherry was very helpful and did everything to provide the best experience. I highly recommend the service
12 February 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much! 💛
We’ll be sure to pass your kind words on to Cherry—she’s truly the best! So glad you had a great experience, and we’re honored by your recommendation! 😊✨
Cherrykitten Customer Service Team
I ordered like 5 items& all of them…
I ordered like 5 items& all of them were perfect and amazing quality!
1 April 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much for your wonderful review! 💛We’re absolutely thrilled to hear all 5 items arrived perfect and with amazing quality—this makes our day!
Really appreciate your support, hope you love wearing them all! 😊
Cherrykitten Customer Service Team
Cute & surprisingly good quality
I didn’t remember receiving any tracking info (had to download an app and idgaf about allat) and it legit arrived perfect timing on my bf and I’s anniversary! So far, very cute and very decent quality! It feels soft and we’ll have to see how the photo print holds up to time! But it looks so good
23 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Aww, that’s the sweetest! 💖
So glad it arrived right on time for your anniversary—and thank you for the love! Hope the print stays perfect for many cozy moments ahead. 😊💛👕
Cherrykitten Customer Service Team
Need more descriptive clothing pieces
It was okay, I wish they would say which pieces will match because I ordered a brown top and a brown bottom. They are 2 different shades of brown. And I never received an email when my package was delivered, I had to guess which day.
2 April 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you for your honest feedback! 😊
We’re sorry the brown pieces didn’t match as expected—that’s a great note, and we’ll work on improving color consistency and coordination info. We also apologize for the missing delivery notification; we’ll look into our tracking alerts!
Thanks for giving us a try, and we hope to serve you better next time. 💛
Cherrykitten Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.